number 213011231534726, which, according to the tracking information, has been marked as delivered, unfortunately, I have not received any of the items from this order. distressing to see that the tracking status indicates "delivered," but the products have not reached me. I understand that logistical challenges may arise, but as a customer, I am seeking prompt resolution to this issue. I am in need of the ordered furniture items or a refund for the undelivered products. I believe in IKEA's commitment to customer satisfaction and hope that you will address this concern promptly.
161409252288936 161709259743576 These orders, placed on September 14 and 17, 2025 with the above tracking numbers through Ikea’s online store, are shown as dispatched via Horoz Logistics. However, more than two weeks have passed and the items have neither been shipped nor delivered to me. Despite my...
On 13.09.2024, I placed an order with the number 211309241610966 through the IKEA mobile app. On 16.09.2024, I received a message stating, “Your package will be delivered today.” However, the courier company detected damage to the package and informed me that the order would be returned. Later, when...
On July 6th, I placed an online order with IKEA, eagerly anticipating the arrival of my items. However, despite making the payment on time, my package is nowhere to be found. Horoz Lojistik, the carrier company, appears elusive and unreachable, adding to my frustration. I tried several times to cont...
On November 19, 2024, I canceled the products I ordered under order number 121911249890946 through the IKEA application. Despite this, an invoice for my order was issued on November 21, 2024. On November 25, 2024, I received an email from IKEA with reference number 061911241553706, informing me that...
I'm still waiting for the delivery of the products I purchased from IKEA. On June 16th, I received a message stating, "Your package with tracking number IKEA-673671894442 will be delivered today by Arvato in 2 boxes. If there are any missing or damaged items, please make a note on the delivery repor...
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