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Little Caesars

Little Caesars Logo
Little Caesars

Complaints

38 complaints
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Little Caesars Sent Incomplete Orders Twice in a Row

2

I am writing regarding a recurring problem with orders placed through GetirYemek from the Little Caesars İstinye branch....

Little Caesars Delivered My Pizza Cold and Inedible After 90 Minutes

3

I am writing regarding a disappointing order I placed through Yemeksepeti from the Little Caesars Zonguldak Merkez branc...

Little Caesars Pizza Did Not Match Expected Quality, Need A Refund

1

I have been regularly and gladly buying the Large Barbecue Sauce Pizza as take-away from your Esenler branch, but on 27....

Little Caesars Pizza Did Not Match Expected Quality, Need A Refund

Little Caesars Delivered a Cold and Damaged Pizza

2

I am writing regarding a very disappointing order I received from the Little Caesars Yakacık branch. At approximately 1...

Little Caesars Delivered a Cold and Damaged Pizza
Little Caesars Delivered a Cold and Damaged Pizza

Little Caesars Charged Me Too Much for Delivery Without Clear Service Fee Info

63

On December 10, 2025 at around 1:18 PM, I placed an order from the Little Caesars - Tekstilkent Şubesi location on Barba...

I Face a Missing Delivery Issue With My Little Caesars Order

34

I placed an order through Yemeksepeti for Little Caesars delivery to my specified address, but it never arrived. Even th...

My Little Caesars Order Never Arrived

25

On November 15, 2025, at around 8:00 p.m., I placed an order for a large pizza from the Little Caesars Pizza branch. My ...

Little Caesars Delivered My Pizza Too Late and Didn’t Answer Calls

33

On November 15, 2025, at 6:43 p.m., I placed an online order with my credit card from the Little Caesars Gaziosmanpaşa b...

Little Caesars Charged Me but Didn’t Deliver My Food

25

On November 12, I attempted to place an order through the Little Caesars app. During the order process, a payment of $13...

My Little Caesars Pizzas Arrived Late and Cold

17

On November 13, 2025, I ordered three medium pizzas from the Kavacık branch. My order was delivered about 25 minutes lat...

My Little Caesars Order Arrived One Hour Late and Ice Cold

22

On November 12, 2025, at 9:53 p.m., I placed my first order through the Little Caesars app from the Bagcilar branch. My ...

My Little Caesars Pizza Arrived Without Mozzarella

20

On November 12, 2025, I placed a pizza order through Getironline from Little Caesars. The pizza arrived without mozzarel...

My Little Caesars Pizza Arrived Without Mozzarella
My Little Caesars Pizza Arrived Without Mozzarella

Little Caesars Unacceptable Pizza Delay and 3 Strands of Hair!

41

On October 22, I placed a pizza order from Little Caesars that was delivered with a significant delay. To make matters w...

My Little Caesars Order Was Delayed 50 Minutes and Guarantee Ignored

46

On August 30 at 19:19, I placed an online order from Little Caesars (Order No: 201141006030). My order was not delivered...

Little Caesars Sent the Wrong Order and Ignored Everything I Selected

30

The Ankara Eryaman branch of Little Caesars gave me one of the worst moments of my life. I made clear choices when I pla...

Missing Items and Cold Pizza from Little Caesars – No Resolution Offered

65

I ordered from Little Caesars, requesting extra parmesan crust on my pizza and additional fries, but neither was provide...

Little Caesars Pizza Order Delayed by 40 Minutes Past Delivery Time

71

I placed a pizza order through the Little Caesars app, and even though it was supposed to be delivered within a certain ...

Little Caesars Failed to Deliver Pizza on Time and Refused to Cancel Order

68

I ordered two medium pizzas from a Little Caesars branch, and the representative on the phone told me the delivery would...

Paid for a Little Caesars Order That Never Arrived – Requesting Refund

78

Order number: 9484398519. On September 13, 2024, at 1:45 AM, I placed a pizza order through the Little Caesars app, trus...

Found Wire and Hair in My Little Caesars Pizza Order

59

I ordered a pizza from Little Caesars on September 9, 2024, and was shocked by what I found. In the first slice, there w...

Found Wire and Hair in My Little Caesars Pizza Order
Found Wire and Hair in My Little Caesars Pizza Order
Found Wire and Hair in My Little Caesars Pizza Order

Brand Overview: Little Caesars

Little Caesars is an American multinational pizza chain and the third-largest pizza brand in the United States. Founded in 1959 by Mike and Marian Ilitch, the brand started as a single family-owned restaurant in Michigan. Today, the company is privately owned by Ilitch Holdings and operates thousands of franchise and corporate locations globally.

Contact Info

Customers looking to contact the brand can use the following information:

  • Phone Number: 1-800-722-3727 (General Customer Service)
  • Email: A general customer service email is not publicly available, as standard support is handled via the contact forms on their official website. However, their fundraising department can be reached at [email protected].

Industry and Operations

Little Caesars operates in the fast-food and restaurant franchising industry, specializing in quick-service pizza. The brand is widely known for its carry-out focus and its signature "Hot-N-Ready" business model, which allows customers to purchase popular menu items instantly without the need to pre-order or wait.

  • Core Products: Traditional round pizzas, deep-dish pizzas, and specialty crusts.
  • Side Items: The famous Crazy Bread, chicken wings, and cheese sticks.
  • Service Models: Walk-in carry-out, delivery, and self-service Pizza Portal pickup for mobile orders.
  • Community Programs: Franchise opportunities and nationwide Pizza Kit fundraising programs.

User Sentiment

Overall user sentiment toward Little Caesars leans negative on various consumer review platforms, with customers frequently expressing frustration over inconsistency at local franchise locations. While the brand is recognized for its budget-friendly pricing, users regularly complain about significant service and quality control failures.

  • Poor Food Quality: Customers frequently report receiving pizzas that are undercooked, burnt, stale, or lacking the correct amount of toppings. In severe cases, users have reported finding foreign objects like hair in their food.
  • Order Inaccuracy: Many reviews highlight receiving the wrong items entirely or missing side items like sauces and drinks.
  • Extended Wait Times: Despite the brand's "Hot-N-Ready" promise, complaints regularly mention excessively long wait times for standard orders and deliveries.
  • Unprofessional Customer Service: Users commonly describe interactions with rude or dismissive staff members and store managers who refuse to issue refunds or correct order mistakes.
  • App and Billing Issues: Mobile app users report recurring technical glitches, including promotional codes failing to apply properly, being overcharged, and orders being lost in the system after payment is processed.

Share Your Experience

If you've experienced issues with Little Caesars, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.