I made a reservation, number 16CD47230B2F, for a one-week car rental from the Sabiha Gökçen Green Motion branch a month in advance. When I went to the airport to pick up the car for my annual leave, they refused to deliver it to me, claiming my Findeks report was negative. This happened around 6:00 ...
Last Sunday, we went to Podgorico Airport to pick up the car we rented from Green Motion. The car was supposed to be returned at 11:30 a.m., but it wasn't delivered until 1:00 p.m. When I tried to make a claim, the agent there was rudely told I could cancel my request and rebook with other car renta...
On July 21, 2025, I rented a car from the Green Motion Istanbul Airport dealership (Reservation No: 11F09A). That same day, I had an accident that caused damage approximately 30 cm long and 2 mm deep, extending from the right rear door to the right rear fender. While the repair cost for such damage ...
Between August 7th and August 15th, 2025, I made a reservation for a Renault Taliant vehicle from Green Motion under reservation number 16CD88901FE4, including the second driver option, and booked 10 days in advance. I paid the full amount of ₺15,475 by credit card at the time of booking. When I arr...
I rented a car from Greenmotion between July 14 and July 18, 2025. I returned the vehicle on time, in perfect condition, with no damages or delays. Despite fulfilling every requirement, I have yet to receive my deposit refund. It’s been days since the rental period ended, and I’m still waiting for t...
I booked a 9-day car rental from Greenmotion’s Ankara Esenboğa Airport branch, paid in full two weeks in advance. When I arrived at the branch to pick up the vehicle, they completed the Findeks (credit) check and confirmed there were no issues. I was then offered optional services like an extra driv...
I had previously rented a car from Green Motion’s Beylikdüzü branch for 12 days and was satisfied, even leaving a positive review. Based on that, I rented another car for 11 days between June 27 and July 8, 2025. The vehicle had 134,245 km mileage. In addition to the rental fee, I paid ₺7,029 for in...
I rented a car through Obilet from Green Motion for one day, between July 19–20. On July 20, while driving in Üsküdar, the tire suddenly blew out. I immediately checked for a spare but found there wasn’t one in the car. I had no choice but to call a tow truck, which took the car away. What made thin...
Green Motion offers lower prices than other companies to attract customers, but when you arrive at their office, they come up with a false excuse and say they can’t proceed with the car rental, leaving you in a difficult situation. They have done this to many people, including myself, and I can’t un...
On February 27, 2025, at 8:00 PM, I rented a car from Green Motion’s Istanbul Airport branch and returned it on March 4, 2025, around 5:00 AM. I only drove about 200 km, and I returned the car with at least a quarter tank more fuel than when I picked it up. However, on March 6, 2025, without any pr...
Caution!!! I rented a car with Green Motion's Zurich office through CarJet including Platinum Insurance on February 20th 2025. I returned the car on 23rd and the guy in charge said everything seemed ok. However, a couple of hours later I received a message from the same guy saying there was a scratc...
I rented a car from Green Motion for one month, and on the day I went to return the vehicle, there was a small scratch on the bumper that they showed me. I said there was nothing to do about it and agreed to cover the cost. Later, when I went to their office, I asked when the pre-authorization amoun...
On December 6, 2024, I reserved a car through Greenmotion’s website for a two-day rental starting December 7. As part of the process, I received a request to approve my Findeks risk report, which I promptly completed. However, this is where the issues began. Despite my immediate action, I received ...
I rented a car from Green Motion on October 18, 2024, and unfortunately had an accident on October 20, 2024. Since then, the car has been sitting unused for over a month and five days. Despite my repeated attempts to get updates, I have received no clear information from either the service center or...
I booked and paid for a 2-day car rental via the Yolcu360 platform, to be picked up from Green Motion’s Ataşehir branch. However, when I arrived to collect the car, they claimed I couldn’t rent due to an issue with my Findeks report. This was shocking since my Findeks score has always been excellent...
On November 24, 2024, I returned a rental car to Green Motion at Coventry Airport, which I had originally rented on November 21, 2024. The transaction was processed through my credit card, and I returned the car earlier than planned. I was informed that the remaining balance would be refunded to my ...
I've always been a loyal customer of Green Motion, both around the world and in Turkey, but my recent experience with your Turkish representative has really upset me. I rented a car from Green Motion Turkey, and instead of letting me know about any balance I owed or giving me a chance to sort it out...
On 14.07.2025, I made the unfortunate mistake of renting a car from the Dalaman branch of Green Motion. I was honest and mentioned that there was minor damage to the exhaust, but without my permission, they deducted ₺26,000 from my credit card and withheld my deposit. Then, they sent me four consecu...
We rented a car, but it had a dead battery, and we ended up stuck on the road twice. We had to go back to the airport to swap the car. We were shocked to hear that just 15 minutes after we returned the car in great shape, they said the engine was leaking water. They wouldn't give us a replacement ca...
Hello, I'm reaching out to share my frustration regarding the reservation I booked on your website for the dates of September 7-14, 2024. Sadly, the car rental with Green Motion fell through because of some problems on their end. I've tried multiple times to sort this out, but the reservation fee of...
On 31/08/2024, I rented a fully insured vehicle from Istanbul Sabiha Gökçen. While driving in Rize, I received a "low oil pressure" warning on the dashboard, so I pulled over and contacted roadside assistance. After explaining the situation, they informed me that the vehicle needed to be towed to a ...
I rented a car through Greenmotion, but they wouldn't give it back to me because I didn't follow their rental rules. They also didn't give me a refund for my registration fee. I still haven't gotten my money back after two months. I've tried to get in touch with customer service more than once, but ...
I made a car rental reservation with your company. Despite my Findeks score, payment balance, and credit/debt ratios being more than sufficient, my car rental request was denied. On the same day, I went to another car rental company, where I was told that with my Findeks score, I could even rent a B...
I rented a car from the Yenibosna Airport AVM branch and noticed the tires were underinflated. I informed the staff, but they assured me it was fine, telling me to just add air and continue. After inflating the tires, I barely drove 25-30 km before the tire pressure warning came on again. The left f...