On July 3, 2026, at approximately 7:00 p.m., I went to the Green Motion Yenibosna office to pick up an automatic mid-siz...e rental car under reservation number YL-10847571. However, I was informed that the vehicle could not be provided to me. No explanation or valid reason was given. Being told simply
About two weeks in advance, I reserved a Volkswagen Polo economy-class vehicle through Obilet from the Green Motion Izmi...r Adnan Menderes Airport location for the period of July 3–7 and paid for the reservation in full. I met all of the rental requirements specified by the company, so I expected to p
About 10 months ago, I rented a Renault Clio from the Green Motion branch in Yenibosna, Istanbul. Ever since the rental ...ended, I have continued to receive requests every two or three months to transfer small amounts of money, usually around $1–2, by bank transfer. This has become an ongoing issue th
Today, I received a text message from Green Motion stating that I have an outstanding balance of approximately $3 relate...d to rental RNT-613428. The message says I must pay this amount within seven days or legal action will be taken against me. However, I have not rented a vehicle from Green Motion f
On June 10, I reserved two commercial vehicles through Obilet from the Green Motion location at Istanbul Airport AVM tog...ether with my friend, T** K******. The reservation was made under my name, Yunus D*****,** for pickup at 10:30 a.m. on June 28, 2028. We booked the vehicles during a promotional ca
I rented a vehicle from the Green Motion Yenibosna branch for the period of June 17–19. During the rental process, I was... asked to pay the security deposit in cash. When I explained that I did not have cash with me, I was given a bank account (IBAN) and transferred approximately $85 by bank transfer.
While picking up a rental vehicle from the Green Motion Istanbul Airport AVM branch last week, I was treated with an ext...remely rude and disrespectful attitude. The staff were not only unhelpful, but their communication with me was dismissive, unprofessional, and offensive throughout the pickup proce
I rented a vehicle from the Green Motion Istanbul Bakırköy Airport AVM branch from June 17 at 1:00 p.m. to June 19 at 1:...00 p.m. Before renting the vehicle, I was quoted a price of approximately $75 over the phone for the two-day rental. However, when I completed the rental at the branch, I was charg
On January 24, 2026, I rented a Renault Megane through Yolcu360 from the Green Motion branch at İzmir Adnan Menderes Air...port. After landing and going to the rental office, I was told that they did not have a Megane available and that they could give me a Fiat Egea instead. When I refused this, they
On January 16, 2025, I rented a Renault Clio from the Green Motion Istanbul Airport branch, and I returned the vehicle o...n January 28, 2025. During the rental period, the company changed the vehicle on January 21, 2025; however, at the end of the process, I was charged multiple fees that were never c
I rented a car from Green Motion Istanbul Airport between December 19 (Friday) and December 27 (Saturday). From the very... beginning, this turned into a complete car rental nightmare. When I arrived at the office, the vehicle I had reserved was not available. Instead, another car was provided, which d
I made a reservation, number 16CD47230B2F, for a one-week car rental from the Sabiha Gökçen Green Motion branch a month ...in advance. When I went to the airport to pick up the car for my annual leave, they refused to deliver it to me, claiming my Findeks report was negative. This happened around 6:00
Last Sunday, we went to Podgorico Airport to pick up the car we rented from Green Motion. The car was supposed to be ret...urned at 11:30 a.m., but it wasn't delivered until 1:00 p.m. When I tried to make a claim, the agent there was rudely told I could cancel my request and rebook with other car renta
On July 21, 2025, I rented a car from the Green Motion Istanbul Airport dealership (Reservation No: 11F09A). That same d...ay, I had an accident that caused damage approximately 30 cm long and 2 mm deep, extending from the right rear door to the right rear fender. While the repair cost for such damage
Between August 7th and August 15th, 2025, I made a reservation for a Renault Taliant vehicle from Green Motion under res...ervation number 16CD88901FE4, including the second driver option, and booked 10 days in advance. I paid the full amount of ₺15,475 by credit card at the time of booking. When I arr
I rented a car from Greenmotion between July 14 and July 18, 2025. I returned the vehicle on time, in perfect condition,... with no damages or delays. Despite fulfilling every requirement, I have yet to receive my deposit refund. It’s been days since the rental period ended, and I’m still waiting for t
I booked a 9-day car rental from Greenmotion’s Ankara Esenboğa Airport branch, paid in full two weeks in advance. When I... arrived at the branch to pick up the vehicle, they completed the Findeks (credit) check and confirmed there were no issues. I was then offered optional services like an extra driv
I had previously rented a car from Green Motion’s Beylikdüzü branch for 12 days and was satisfied, even leaving a positi...ve review. Based on that, I rented another car for 11 days between June 27 and July 8, 2025. The vehicle had 134,245 km mileage. In addition to the rental fee, I paid ₺7,029 for in
I rented a car through Obilet from Green Motion for one day, between July 19–20. On July 20, while driving in Üsküdar, t...he tire suddenly blew out. I immediately checked for a spare but found there wasn’t one in the car. I had no choice but to call a tow truck, which took the car away. What made thin
Green Motion offers lower prices than other companies to attract customers, but when you arrive at their office, they co...me up with a false excuse and say they can’t proceed with the car rental, leaving you in a difficult situation. They have done this to many people, including myself, and I can’t un
On February 27, 2025, at 8:00 PM, I rented a car from Green Motion’s Istanbul Airport branch and returned it on March 4,... 2025, around 5:00 AM. I only drove about 200 km, and I returned the car with at least a quarter tank more fuel than when I picked it up. However, on March 6, 2025, without any pr
Caution!!! I rented a car with Green Motion's Zurich office through CarJet including Platinum Insurance on February 20th... 2025. I returned the car on 23rd and the guy in charge said everything seemed ok. However, a couple of hours later I received a message from the same guy saying there was a scratc
I rented a car from Green Motion for one month, and on the day I went to return the vehicle, there was a small scratch o...n the bumper that they showed me. I said there was nothing to do about it and agreed to cover the cost. Later, when I went to their office, I asked when the pre-authorization amoun
On December 6, 2024, I reserved a car through Greenmotion’s website for a two-day rental starting December 7. As part of... the process, I received a request to approve my Findeks risk report, which I promptly completed. However, this is where the issues began. Despite my immediate action, I received
Green Motion is an international car and van rental company known for its focus on environmentally friendly vehicle options. Founded in 2007 by Richard Lowden, the brand is owned and operated by Green Motion Limited. Over the years, the company has expanded globally, operating primarily through an extensive franchise network.
If you need to reach out to customer support, you can contact Green Motion through their official channels:
Green Motion operates within the vehicle rental industry, setting itself apart by offering lower-emission transportation choices to environmentally conscious consumers. Operating on a franchise business model, the brand partners with local operators to provide rental services across more than 30 countries. The company serves both leisure vacationers and corporate clients.
Customer sentiment toward Green Motion is heavily critical, with many users expressing deep frustration over the company's billing practices and post-rental processes. While they offer competitive initial rental rates, consumers frequently report that these savings are wiped out by hidden costs and aggressive damage claims.
If you’ve experienced issues with Green Motion, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
