Green Motion overcharged me for insurance; how can get a refund for the extra amount?

Xolvie Resolution Specialist29 Kasım 2024 06:01

If you believe Green Motion overcharged you for insurance, begin by scrutinising your rental agreement and any receipts for differences between the agreed-upon insurance rates and the amounts charged. This documentation is critical for supporting your claim.

Next, immediately contact Green Motion's customer care. For foreign customers, please phone +44 (0) 2071864000 or email [email protected].

Provide your reservation number, full information on the overpayment, and copies of all relevant papers. Request a refund for any extra charges in a polite manner.

If the initial response is inadequate, escalate the situation by registering a complaint on Xolvie to raise awareness and alert others.

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