Caution!!! I rented a car with Green Motion's Zurich office through CarJet including Platinum Insurance on February 20th 2025. I returned the car on 23rd and the guy in charge said everything seemed ok. However, a couple of hours later I received a message from the same guy saying there was a scratch (barely visible, please see attached photo) on the rear-bumper. I obviously objected as there was no accident, collision whatsoever during the rental period. But five days later I was abruptly charged almost $1600 for that very tiny scratch that I firmly believe that I am 100 percent not responsible for. On top of that there is another charge of 1019 Swiss Franks pending for which I have ben given no explanation so far. I am still waiting a response to my mails from Green Motion managment as well as CarJet's insurance company. I wanted to share my experience with Green Motion Zurich, especially after reading many reviews here that echoed the same issues I faced, with some even suggesting questionable practices.
I rented a mid-range car from Sabiha Gökçen Greenmotion Rent A Car for a single day. Upon my return, I was shocked to receive a bill of over ₺3000+VAT for a 1 cm scratch on the trunk. If I had caused the scratch, I would have admitted it. However, despite my objections, I was still charged. Even if ...
I rented a car from Green Motion for one month, and on the day I went to return the vehicle, there was a small scratch on the bumper that they showed me. I said there was nothing to do about it and agreed to cover the cost. Later, when I went to their office, I asked when the pre-authorization amoun...
I rented a car from the Green Motion Stansted location. During the pickup, the staff pressured me to upgrade the insurance to full coverage. I proceeded with the standard insurance package. On the drop-off day, they inspected the car and spotted a very minor (nearly invisible) scratch on the bottom ...
I rented a car for 9 days on June 23 from Sixt rent a car in Switzerland. After returning, they sent an invoice of 585 CHF to my mail because there was a scratch on the rim. I did not have any accidents during my use, I do not know how the scratch happened or whether it happened before because they ...
On July 23, 2025, I rented a car from Sixt at Zurich Airport, Switzerland through Booking.com (Reservation No: 783590114). For the rental, I also purchased full protection insurance via Rentalcover.com. When I picked up the vehicle, I noticed scratches on the rims and reported them at the time of de...
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