I purchased an expensive ring from Cartier, trusting in the brand's reputation and value retention. However, I’ve now discovered that I can’t resell the ring at even a fraction of what I paid—it’s practically worthless on the resale market. I’m deeply disappointed, especially as Cartier won’t even c...
On May 23, 2024, I purchased a Cartier American Tank watch in Nice, France. I returned the item via registered Deutsche Post on June 14, 2024, with customs approval in Stuttgart, Germany. Cartier confirmed receipt of my return documents, and I was told that my refund would be processed within 7 busi...
Today, I visited the Cartier boutique at the Mandarin Hotel in Bodrum to purchase a watch I had reserved through customer service. Upon arrival, I was treated poorly by the staff, who rudely informed me that I couldn’t use my spouse’s credit card—even though we’ve used this card worldwide without is...
During previous flights, my daughter purchased a bracelet from the Cartier store at Istanbul Airport. An employee, Mr. E**, provided outstanding service, even giving us replacement strings from the stockroom and advising we could get the strings changed at any Cartier location. He went above and bey...
I recently purchased two pairs of Cartier sunglasses, complete with invoices and transactions processed, expecting a smooth experience. Just as they were about to be gift-wrapped, we were informed that there were no boxes available for the sunglasses. After nearly an hour of waiting, we found out th...
On October 8, 2023, I sent my Cartier watch to their store for repairs, expecting a professional experience. Now, it’s been a full eight months, and I still haven’t received my watch back. Each time I call, I struggle to get any clear or helpful information, and the staff seem indifferent, even resp...
On March 14, 2024, I purchased a Cartier La Panthère perfume (barcode 3432240506665) from the Duty Free store at Italy Airport, cashier ID 100101084. Upon arriving in Turkey, I noticed the cap was broken, causing the perfume to leak and leaving only a small amount in the bottle. When I removed the p...
I purchased a Cartier Ballon Bleu watch from the Istinye store on August 26, 2023. The very next morning, I noticed a large crack on the glass. I immediately went to the store to report the issue, but they initially implied it was due to impact and told me I would need to pay for a glass replacement...