My Green Motion reservation was canceled without warning, what should I do?

If your Green Motion reservation was cancelled without warning, you should call their customer service right away to make things right.

Call +44 (0) 2071864000 or email [email protected] for help from outside of the UK. Give the information about your ticket and ask why it was cancelled.

Write down all of your conversations with Green Motion, including the dates, times, and names of the people you talked to. If the first answer isn't good enough, take the problem to a higher level of management or the company's main office.

If Green Motion doesn't fix the problem, you might want to dispute any charges with your credit card company, making sure you have all the necessary proof. You should also make a complaint with Xolvie to bring attention to the problem and let other people know about it.