I subscribed to Prime Video about 1–2 weeks ago and was able to watch shows and movies without any issues. On 11/28/2025, while watching a series on Prime Video from my phone, the screen suddenly went black. Since that moment, the app only plays audio—there is no video on any series, movie, or clip...
On November 26 at 11:51 PM, while trying to purchase a Prime Video subscription, I entered my Ziraat Bank debit card information to complete the payment. Although I received a “Transaction not approved” message, the same amount was deducted from my account multiple times, and no subscription was act...
I started a 30-day free trial on Prime Video, yet my card was charged despite the trial. When activating the membership, it was clearly stated that no fee would be charged during the trial period and that payment would only occur after the trial ended. However, on 11/24/2025, a Prime Video fee was t...
Today, while trying to start a Prime Video membership through the mobile app, a $4 payment was charged to my card twice (a total of $8). Despite these charges, no membership was activated on my account. When I logged into the app using my email address, there was no active subscription shown. I at...
I subscribed to the Prime Video app today. Even though it stated that the first 30 days would be free, a charge was taken from my card immediately after signing up. When I tried to log in through the app, the system said that I was not registered and would not allow me to access my account. I then ...
I signed up for Prime Video using the 30-day free trial promotion. However, on 11/22/2025, a total of 10 unauthorized charges of $2 each were made from my Ziraat Bank card ending in 4543, processed through iyzico, amounting to $18 in total. These transactions were made through my Prime Video account...
I was a Prime Video member before, and I renewed my membership again. Then I encountered something ridiculous. When I open and start watching a series or movie, an advertisement pops up, especially a video promoting Turkish series on TV. Now I have a question for you: why wasn't it mentioned when su...
I subscribed to Prime Video, but just one day later, my account was locked with an error message. For the past week, I’ve tried logging in multiple times, but the same issue persists. Despite following all the troubleshooting steps provided on the platform, nothing has worked. To make matters worse...
As a paying Prime Video subscriber, I’m frustrated with the limited access to content in my country. Although I pay for a full 12-month membership, I can only watch 2-3 titles a year. When I try to access content like Criminal Minds or The Boondocks, I am repeatedly met with messages like "This is n...
My Prime Video account has been locked, and when I try to unlock it using the provided code, I am directed to contact customer service. However, the only number given is an international one, and I cannot find any alternative contact information online. This has left me completely stuck, unable to a...
I have been struggling for months to cancel my Amazon Prime Video account. Despite my repeated cancellation requests, the system claims there is an error and does not process the cancellation. What’s even worse is that no active membership is visible in my account, yet the subscription fee continues...
We recently subscribed to Amazon Prime Video, hoping for a seamless viewing experience, but we're facing constant problems when trying to watch shows on our Samsung QLED 2022 TV. First off, the app freezes every time we try to exit, forcing us to shut down the entire TV. When we turn it back on, Pri...
I signed up for Amazon Prime Video and was using the 30-day free trial, but now I can’t access my account at all. When I enter my email, I receive a verification code, but then it says, "Your account has been locked, please contact customer service." However, I can't reach customer service either. T...
I have an Amazon Prime Video membership and prefer to download movies over Wi-Fi to watch them offline without using my mobile data. However, every time I try to watch a downloaded movie, playback stops at the 25-minute mark. The app then prompts me to either re-download the movie or switch to mobil...
I’ve been trying to use my Amazon Prime Video membership on TV Plus, but it’s been a frustrating experience. I scan the QR code, but it doesn’t work. I try entering my password, but that also fails. Even logging in through Amazon’s website doesn’t resolve the issue. Despite having the app on my phon...
I’m unable to access my Amazon Prime account because it has been temporarily locked with the message: "We detected unusual activity on your account, and it has been temporarily locked." When I try to contact customer service, it asks me to log in, but I can't do that because of the lock. There is no...
Recently, I’ve started experiencing a frustrating delay with subtitles on Prime Video – they constantly lag behind the dialogue. I’ve tried multiple fixes, but nothing has worked, and it’s making the viewing experience unbearable. I prefer watching with subtitles rather than dubbing, so this is a si...
I’m unable to access my Prime Video account, which has been frozen due to “suspicious activity.” I haven’t been able to reach customer service or access my account to resolve this issue. I would like Amazon representatives to contact me directly to either help me regain access or permanently close t...
For the past two months, I have been unable to access UHD content on Prime Video. Despite reaching out to customer support 4-5 times, there has been no progress or solution. I’m paying for access to high-quality content, yet I cannot view it in UHD, even for titles that previously streamed in this q...
watched the film "Irreversible" and was surprised to find out that it was released with the chronological sequence reversed, deviating from the director's original vision. This is an extraordinary error, and I request the film to be made available as intended by the director. I cannot comprehend how...
There are a lot of translation errors, timing code issues, and character usage mistakes in the Turkish subtitles of content on Prime Video. Even 'Google Translate' would do a better job with the translations. I don't think Amazon, an international brand, would tolerate such errors in their offices i...
I had a video subscription at Amazon prime video company. Although I terminated my membership, the membership fee has been unfairly deducted from my credit card for months and I just realized this. The company operates on a digital platform, but the authorities in Turkey do not even have phone and e...