For more than a month I have been unable to sign in and watch anything on Prime Video on my TV, even though I have an ac...tive membership that I purchased and paid for through JioFiber. When I try to use Prime Video on my television, I get an on‑screen message about “Prime Shopping Edition” and that I
While my Amazon Prime Video subscription was only supposed to charge $2 to my card today, I noticed two separate pending... transactions on my credit card statement on the same day: $2 under "iyzico *amznprımetr" and an additional $5 under "demirci market". I believe an extra charge was made beyond the
Two separate membership fees were charged from my card for my Amazon Prime Video subscription on July 25 and August 9, d...espite there being only two weeks between them. Even though I had just paid the membership fee, I did not authorize another withdrawal from my card, and I suffered financial hardsh
I am experiencing hardship regarding unauthorized charges and membership cancellation issues with my Amazon Prime Video ...subscription. Without my consent for any new payment and while my membership was active, deductions were made from my registered credit card without my permission. My bank account
Before asking for extra money for ad-free Amazon Prime service, please sync your series' subtitles first. I wanted to re...watch Supernatural, but there is a major subtitle desync in a significant number of episodes, and since your app is terrible, we can't manually shift and fix the timing. I've exper
I wanted to delete my Amazon Prime Video account today via my Android phone, but the system practically prevents account... deletion. When following the steps to delete the account in the app, it indicated that a confirmation link would be sent to me and that the deletion process would not take place u
My Amazon Prime Video subscription was renewed on August 5 without my knowledge or consent, charging $1.50 to my card. U...pon noticing the renewal, I tried to submit a refund request through the app, but the system rejected my phone number, leaving me completely unable to reach a customer service repr
I have been an Amazon Prime member for about a year and watch content via Prime Video on both my phone and tablet. Despi...te this, an ad pops up approximately every 10 minutes while streaming. I do not want to constantly see ads when using a paid subscription, as this contradicts the entire purpose of
I want to cancel my Amazon Prime Video membership, but I am unable to complete the process due to a system error. The SM...S messages sent to me do not contain a working cancellation link; only asterisks are displayed in the message. Furthermore, when I click the "call me" option within the application
I am contacting you regarding the misuse of my personal data, specifically my name and email address, on Amazon.de, Amaz...on.com and Prime Video. I am receiving repeated emails from Amazon about password changes and account‑related actions, even though I never created an account or profile with your c
I recently discovered a charge on my card for an Amazon Prime subscription that I never knowingly signed up for. I use A...mazon only through my phone, and on 03/02/26, I saw that a Prime fee had been taken, even though I have not placed any orders that would justify a “no charge on delivery fees” type
On November 26 at 11:51 PM, while trying to purchase a Prime Video subscription, I entered my Ziraat Bank debit card inf...ormation to complete the payment. Although I received a “Transaction not approved” message, the same amount was deducted from my account multiple times, and no subscription was act
I started a 30-day free trial on Prime Video, yet my card was charged despite the trial. When activating the membership,... it was clearly stated that no fee would be charged during the trial period and that payment would only occur after the trial ended. However, on 11/24/2025, a Prime Video fee was t
Today, while trying to start a Prime Video membership through the mobile app, a $4 payment was charged to my card twice ...(a total of $8). Despite these charges, no membership was activated on my account. When I logged into the app using my email address, there was no active subscription shown. I at
I subscribed to the Prime Video app today. Even though it stated that the first 30 days would be free, a charge was take...n from my card immediately after signing up. When I tried to log in through the app, the system said that I was not registered and would not allow me to access my account. I then
I signed up for Prime Video using the 30-day free trial promotion. However, on 11/22/2025, a total of 10 unauthorized ch...arges of $2 each were made from my Ziraat Bank card ending in 4543, processed through iyzico, amounting to $18 in total. These transactions were made through my Prime Video account
I was a Prime Video member before, and I renewed my membership again. Then I encountered something ridiculous. When I op...en and start watching a series or movie, an advertisement pops up, especially a video promoting Turkish series on TV. Now I have a question for you: why wasn't it mentioned when su
I subscribed to Prime Video, but just one day later, my account was locked with an error message. For the past week, I’v...e tried logging in multiple times, but the same issue persists. Despite following all the troubleshooting steps provided on the platform, nothing has worked. To make matters worse
As a paying Prime Video subscriber, I’m frustrated with the limited access to content in my country. Although I pay for ...a full 12-month membership, I can only watch 2-3 titles a year. When I try to access content like Criminal Minds or The Boondocks, I am repeatedly met with messages like "This is n
My Prime Video account has been locked, and when I try to unlock it using the provided code, I am directed to contact cu...stomer service. However, the only number given is an international one, and I cannot find any alternative contact information online. This has left me completely stuck, unable to a
I have been struggling for months to cancel my Amazon Prime Video account. Despite my repeated cancellation requests, th...e system claims there is an error and does not process the cancellation. What’s even worse is that no active membership is visible in my account, yet the subscription fee continues
We recently subscribed to Amazon Prime Video, hoping for a seamless viewing experience, but we're facing constant proble...ms when trying to watch shows on our Samsung QLED 2022 TV. First off, the app freezes every time we try to exit, forcing us to shut down the entire TV. When we turn it back on, Pri
I signed up for Amazon Prime Video and was using the 30-day free trial, but now I can’t access my account at all. When I... enter my email, I receive a verification code, but then it says, "Your account has been locked, please contact customer service." However, I can't reach customer service either. T
I have an Amazon Prime Video membership and prefer to download movies over Wi-Fi to watch them offline without using my ...mobile data. However, every time I try to watch a downloaded movie, playback stops at the 25-minute mark. The app then prompts me to either re-download the movie or switch to mobil
