Green Motion charged me for a traffic violation; how can I request proof?

If Green Motion has charged you for a driving violation, you need to get proof to make sure the charge is real.

First, look over your rental agreement. Many car rental companies, including Green Motion, say that they will charge an administration fee if they have to deal with a traffic ticket.

Get in touch with Green Motion's customer service to ask for proof. If you are calling from outside of the UK, you can call +44 (0) 2071864000 or email [email protected]. Give information about your reservation and ask for proof of the claimed traffic violation, like a copy of the ticket or a notice from the right authority.

It's important to know that some rental companies may still charge an administration fee even if a ticket or fine is cancelled. They do this because they have to cover business costs during the process.

This is the information we have, but if you have more insights from your experience, please share in the comments.