Green Motion Refused to Give Me the Rental Car After Booking at a Low Price
Green Motion offers lower prices than other companies to attract customers, but when you arrive at their office, they come up with a false excuse and say they can’t proceed with the car rental, leaving you in a difficult situation. They have done this to many people, including myself, and I can’t understand what their purpose is in doing this. I had all my documents in order and met every requirement, yet they still refused to give me the car. There was no proper explanation or alternative offered—they simply turned me away. It felt like a deliberate tactic to push customers toward more expensive last-minute options with other companies.
Dear s****, Thank you for choosing our brand and for your feedback regarding the process you experienced. Our goal is to turn the process into satisfaction as soon as possible. We will review the issue you conveyed and inform you as soon as possible. We would like to remind you that you can also reach us regarding your requests, opinions, and complaints. Regards, Green Motion Turkey Customer Relations
Dear s****, We would like to inform you that an investigation has been conducted regarding the issue you reported, and a response has been provided to you both in writing and verbally. Sincerely, Green Motion Turkey Customer Relations
