Green Motion Charged Me More Than the Quoted Rental Price

I rented a vehicle from the Green Motion Istanbul Bakırköy Airport AVM branch from June 17 at 1:00 p.m. to June 19 at 1:00 p.m. Before renting the vehicle, I was quoted a price of approximately $75 over the phone for the two-day rental. However, when I completed the rental at the branch, I was charged approximately $139 instead.

I was told that the $75 price only applied to reservations made over the phone, while customers who walked into the office and rented directly would be charged $139. This significant price difference was never clearly disclosed to me beforehand, and I was not specifically informed of it before completing the rental agreement. Had I been told that I needed to make the reservation by phone to receive the quoted rate, I would have done so and avoided this unnecessary extra cost.

I believe the additional approximately $64 I was charged is unfair. I request a refund of the overcharged amount and a written explanation of why I was charged a different rate than the one I was originally quoted.