Green Motion gave me a car with a dead battery, how can I easily get a refund?

If Green Motion gave you a car that didn't have a battery, call their customer service right away at +44 (0) 2071864000 to let them know what happened and ask for a return.

Make sure you keep copies of all the documents and letters that are connected to the case. They will be very important for supporting your claim during the resolution process.

Also, write down all of your contacts with Green Motion, including the dates, times, and names of the people you talk to.

If the first person you talk to doesn't solve the problem, look into Xolvie to learn from other people's stories and share your own to find possible solutions.