Green Motion added cleaning fees to my bill; how can I dispute these charges effectively?

I experienced a significant issue with Green Motion during my car rental. As a loyal customer who has always returned cars clean and with more fuel than received, I feel deceived. Until yesterday, this company was my go-to for rentals in Istanbul, Ankara, and Bodrum. On June 14, 2024, I rented a Fia...

I recently rented a car from Greenmotion Car Rental, and when I returned it, they attempted to charge me for cigarette burns that were present before I even took the car. I requested proof, but they were unable to provide any photos from before my rental period. Despite the fact that I had never smo...

On March 29, 2024, I rented a car from the Greenmotion Levent Kanyon branch. We returned the car to the same location on April 27, 2024. However, in the following days, we realized that our invoice wasn't issued, and the ₺2000 deposit charged from our credit card upon vehicle pickup wasn't refunded....

I rented a mid-range car from Sabiha Gökçen Greenmotion Rent A Car for a single day. Upon my return, I was shocked to receive a bill of over ₺3000+VAT for a 1 cm scratch on the trunk. If I had caused the scratch, I would have admitted it. However, despite my objections, I was still charged. Even if ...

On August 26, 2023, we rented a car from the Obilet website under the name E**** ö****. Greenmotion provided the car at the airport, and the price seemed reasonable. However, when we returned the vehicle after a one-day rental, we discovered a 1,500 Turkish Lira deduction had been blocked on our cre...