Green Motion added cleaning fees to my bill; how can I dispute these charges effectively?

If Green Motion charged you extra for cleaning without a good reason, read your rental agreement to see what their rules are.

To support your case, get proof like pictures of the car's state when you returned it or receipts for cleaning it before.

Call +44 (0) 2071864000 or email [email protected] to get in touch with Green Motion's customer service team. Give information and proof about your ticket, and explain why the charges are wrong, asking for a refund.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.