While emptying the dust bin on my Dyson V12 vacuum, the red circular plastic latch and its attached part suddenly came off. No matter how many times we tried to reassemble it, the mechanism won't click back into place. As it stands, the vacuum is completely unusable in this condition.
This isn’t due to misuse or damage—just regular bin emptying, exactly as instructed. For a device that costs this much (₺), such a basic and critical component shouldn’t fail so easily. I’m extremely frustrated that such a minor part is preventing me from using the entire vacuum cleaner.
Dyson, I need urgent assistance. Whether it’s a replacement part or a clear reassembly solution, I expect this issue to be resolved quickly and at no extra cost. This is clearly a design flaw, and I shouldn’t be left unable to use my vacuum because of it. Please resolve my issue immediately and ensure no other customers face the same problem.
While using my Dyson V8, the dust bin lid suddenly detached on its own. The lid is not broken, but it won’t lock back into place properly. Every time I turn on the vacuum, the lid falls to the floor, making it impossible to use the device as intended. None of the rubber seals or other parts are mis...
I purchased my Dyson V15 Submarine just six months ago, and already, the red silicone seal in the dust bin has come loose. Whenever I try to put it back in place, it immediately falls out again, rendering the vacuum completely unusable. For a ₺30,000 vacuum cleaner, it is extremely frustrating that...
Hello, I’m frustrated with my Dyson V12 cordless vacuum. The connection point on the tube has broken, and since the warranty has expired, I’ve been trying to contact customer service for assistance. However, I’ve had no success in reaching anyone, and the replacement part is exorbitantly expensive. ...
I purchased a Dyson V11 Detect cordless vacuum about five months ago, and while cleaning, the seals in the dustbin came loose. I tried to reattach them, checked images and guides, but no matter what I do, they won’t fit back into place. While attempting to fix it, the small circular part above the ...
I purchased the Dyson V15 Total on November 22, 2024, and it was delivered the same day. However, after just one use, I encountered a significant issu...
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