Brawl Stars Logo

Brawl Stars

Brawl Stars Logo
Brawl Stars

Complaints

264 complaints
Search in results...

Brawl Stars Account Locked After Security Request, Unable to Verify Ownership

June 28 8:26 PM1

I am writing about a problem with my Brawl Stars account on Android (Supercell). On 25/06/2026 I contacted support only ...

1

Brawl Stars Charges My Debit Card Without Parental Consent

June 14 10:13 PM4

Between June 12 and 14, approximately $35 was spent in Brawl Stars through my Ziraat Bank debit card saved on my Android...

Supercell Needs a Better Anti-Throw System in Brawl Stars

June 11 12:16 PM3

For about a week now, I've been losing matches in Brawl Stars because some teammates either do nothing at all or deliber...

Brawl Stars Edgar Has Been Overpowered for 5 Months

June 10 11:14 PM3

Edgar, a character in Brawl Stars that I've been actively playing for a long time, has been seriously throwing off the g...

Brawl Stars Support Link Not Working After Account Block

April 21 8:20 PM52

I have been playing Brawl Stars on an Android device in Germany, and my account has been blocked for a very long time. W...

Brawl Stars Support Link Not Working After Account Block

Brawl Stars Account Recovery Without Access to Email

February 4 8:57 PM62

I lost access to my Brawl Stars account approximately 8–10 months ago and I am currently unable to log in. I had to rein...

Brawl Stars Support Sending Automated Replies About Refund

February 4 3:15 PM45

On January 1, I purchased the Brawl Pass for Brawl Stars through the Apple App Store for approximately $15. When I logge...

Concern About Character Design in Brawl Stars for Kids

January 26 11:42 PM45

I would like to express my concern about the Edgar character and certain visual designs in Brawl Stars. Specifically, Ed...

Concern About Character Design in Brawl Stars for Kids
Concern About Character Design in Brawl Stars for Kids
Concern About Character Design in Brawl Stars for Kids

Brawl Stars Bugs and Bad Rewards After #Randombs Event

January 24 10:27 PM43

Since the recent launch of the #Randombs event in Brawl Stars, my overall gaming experience has been seriously negativel...

Gigi, Edgar, Melodie, and Kaze Missing from My Brawl Stars Account

January 22 9:31 PM35

On my Brawl Stars account, which I play on my iPhone, my characters Gigi, Edgar, Melodie, and Kaze suddenly disappeared ...

Missing Brawl Stars Characters and Pets After Google Login

January 21 10:36 PM38

When I logged back into my Brawl Stars account through Google today after a long break, I noticed a serious loss on my a...

Supercell ID Bug Deleted My Brawl Stars Characters and Skins

January 21 10:02 PM49

Since last night, I have experienced a serious loss on my Brawl Stars account connected to my Supercell ID. I originally...

Supercell ID Bug Deleted My Brawl Stars Characters and Skins

All My Brawl Stars Characters Disappeared on Android

January 21 8:23 PM36

I have been playing Brawl Stars on my Android phone for a long time. Today, when I logged into the game, I realized that...

Brawl Stars Account Lost 50+ Characters and Trophies

January 21 7:01 PM38

I play Brawl Stars through my Google Play–linked account. Normally, I had 68 out of 98 characters unlocked in the game. ...

Request Compensation for Lost Brawl Stars Characters

January 21 6:33 PM33

I play Brawl Stars on an Android phone using my Supercell ID–linked account. When I logged into the game and tried to sw...

Brawl Stars Account Lost 49 Characters Without Warning

January 21 2:04 PM37

I had 61 characters in Brawl Stars, but since January 18, 2026, whenever I log into my account, I see that only 12 chara...

Brawl Stars Account Lost 82 Characters Due to Possible System Error

January 21 1:32 PM33

As of January 21, 2026, my Brawl Stars account named “extinction” had 98 characters. However, right now only 16 characte...

Brawl Stars Account Lost 82 Characters Due to Possible System Error
Brawl Stars Account Lost 82 Characters Due to Possible System Error

Missing Brawl Stars Characters After January 20 Update

January 21 12:22 PM43

On January 20, 2026, I encountered a serious issue with my Brawl Stars account. I previously had around 70 characters in...

My Brawl Stars Characters Are Gone

January 17 4:16 PM614

I have been actively playing Brawl Stars for about 7 years, and my account is linked to my Google Play profile. Today I ...

1

I Face Chat Ban in Brawl Stars on Redmi 10 and Can’t Message or Join Clubs

October 20, 2025 1:59 AM48

About a month ago, my Brawl Stars account on my Redmi 10 device was banned due to inappropriate language in chat. As a r...

Frequently Asked Questions

If you need assistance with Brawl Stars, visit help.supercellsupport.com/brawl-stars/en. Additionally, you can reach out to [email protected] or access in-game support by going to Settings > Help & Support and then tapping "Contact Us" in the game's upper right-hand corner.

About Brawl Stars

Brawl Stars is a fast-paced multiplayer mobile game developed and published by Supercell. The game features a variety of game modes, characters, and weapons to choose from, making it a highly engaging and competitive experience for players. With its easy-to-learn controls and vibrant graphics, Brawl Stars is enjoyed by players of all ages and skill levels. The game is free to download and play, but players can purchase in-game items to enhance their experience. In addition, Supercell is committed to providing excellent customer service, with an in-game support feature and a dedicated support website, help.supercellsupport.com/brawl-stars/en, where players can find answers to their questions and seek assistance if they need it. Additionally, players can contact the support team via email at [email protected]. In Brawl Stars, players can also enjoy a variety of events and challenges that offer unique rewards and experiences. Players can also join or create a club to play with friends and compete against other clubs.