delonghi

I own a DeLonghi Magnifica Evo coffee machine, and I am facing a persistent technical problem. Despite performing all necessary maintenance and cleaning procedures, the machine displays an exclamation mark error whenever I try to brew coffee. Although it grinds the coffee beans properly, it fails to...

Purchasing a DeLonghi coffee machine has become one of the biggest regrets in our lives. For the past three months, our coffee machine has been out of service due to a serious technical fault. After sending the machine for inspection, we were informed that the motherboard was burned out and needed t...

On September 13, 2024, I purchased the DeLonghi Magnifica Start ECAM220.31.SB Automatic Coffee Machine from the MediaMarkt online store. After brewing only about 10 to 15 cups of coffee, the machine unexpectedly switched to descaling mode. I followed the descaling instructions step by step, but the ...

I recently purchased a DeLonghi coffee machine and encountered an issue right during my first use. When I initially tried the hot water function, it worked without any problems. However, afterward, the grinder light on the machine started flashing continuously, and I was unable to use the coffee bre...

On 10.05.2025, my Delonghi coffee machine (ECAM310.80. SB), which I bought from Teknosa Forum Istanbul store, gave an error after just a few uses and now no operation can be done. When I call customer service, they insist that the product should be sent to the technical service. I preferred the Delo...

Hello DeLonghi, I recently purchased the DeLonghi Magnifica Evo ECAM290.81.TB espresso machine, and from the very beginning, I’ve been having an issue with the water tank not fitting properly into place. I have to apply pressure with my hand to make it sit correctly, and only then does the machine r...

On March 7, 2025, I purchased the Delonghi Magnifica Plus automatic coffee machine from MediaMarkt. By March 13, after using it only 2–3 times, the machine started showing constant error messages, failed to dispense coffee despite grinding it, and sent all grounds directly into the waste bin. Half a...

I recently purchased the Delonghi ICM 16731 drip coffee machine, and I’m extremely disappointed with its performance. From day one, it has never brewed hot coffee—which, for a coffee maker, should be the most basic function. The coffee it makes is barely warm, not even close to the temperature it sh...

I purchased the Delonghi Magnifica Evo S CAM290.81 coffee machine, expecting the quality and customer care that comes with such a reputable brand. Unfortunately, just one month into use, the milk container cracked on its own while attached to the machine—no impact, no drop, no misuse. We heard a sou...

I recently purchased the Delonghi Magnifica Start ECAM220.22.GB fully automatic coffee machine, and it malfunctioned after just one or two uses. When I contacted the seller about a replacement, they refused to process it without a service report, claiming the product had been used. I delivered the ...

I bought the Delonghi Magnifica Plus coffee machine on 09/19/2024. My product had problems turning itself off and on. The authorized service diagnosed an electronic fault. I was called by the Delonghi Turkey distributor and they stated that they could not do it because they could not supply the part...

On December 31, 2024, I purchased a Delonghi BCO421 coffee machine directly from their website. Upon filling the espresso water reservoir, I noticed it was leaking even before attaching it to the machine. When I contacted customer service, they told me the product must be sent to an authorized serv...

The Delonghi coffee machine, which I bought with Amazon assurance, arrived defective, although there was a more affordable one available on the Amazon shopping site. Although I have a 30-day return right, I have not been able to register a return for the product for 3 days. Customer service In all m...

I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find a...

In 2023, I bought the Delonghi Magnifica Evo II coffee maker. After approximately one year, the coffee grounds disposal unit stopped working. It's been about 2 months now, and I'm still patiently waiting for Delonghi to locate a service provider for me. Putting the repair process aside, they haven't...

I purchased an S90CA 65 TV from Media Markt at Mersin Forum Mall on 29.08.2023. Originally, I intended to buy a different TV, but due to the insistence of the staff on a campaign, I ended up with this television. After the setup, a Media Markt employee claimed that there was a gift, a Delonghi Magni...

Dear De'Longhi Turkey, I needed the metallic tip of the steam nozzle for my BCO421.S model coffee machine. I contacted the authorized service in my city after obtaining the number from the customer representative. Since the barcode of the machine is next to the water drain hole and has melted, I do...

I purchased a Delonghi CGH1020D toaster from Teknosa's website on December 17, 2023, with order number 2290425845. Although the product arrived on time, on December 20, I noticed a crack in the upper left corner. There's no possibility of damage during shipping as the product was well-packed in foam...

I bought a TV from Teknosa on 11/09/2023 from the Delonghi coffee machine gift campaign for the purchase of a Samsung Oled TV. Samsung sent the coffee machine exactly 2 months later and it was broken, defective and damaged. I go to Teknosa, they say Samsung will take care of it, I call Samsung, they...

When I bought my Samsung OLED TV in April, it was supposed to come with a free Delonghi coffee machine. But I still don't have the coffee machine, even though it was promised as a gift. I've been given the runaround all the time, and the last update I got was four weeks ago, promising that the produ...

We bought the "Delonghi ECAM290.61.SB Magnifica Evo Automatic Coffee Machine" from Media Markt. On the second day, the pump stopped working at first at the top and then, after I tried turning the machine off and on again, at the bottom. During the last session, the machine gave a warning and wouldn'...

Hello, I bought a television from the Samsung store in Viaport Kurtköy Istanbul. The seller said that in addition to the television, a Delonghi brand coffee machine worth 20.000 TL would be included as a gift. They also stated that they could buy it back for 14.000 TL if we wanted. They also had me ...

I purchased a Samsung television on April 1, 2023, during the Delongi coffee machine campaign. During the installation, representatives assured me that the coffee machine would be delivered within 180 days. However, since that date, I haven't received the promised coffee machine. Despite multiple at...