I bought a Samsung s95 television that was supposed to come with a Delonghi 81tb coffee machine as a gift. However, a month later, they sent me the Delonghi 61b model instead. I immediately contacted Samsung and returned the coffee machine without using it. They assured me that they would send the correct Delonghi 81tb coffee machine as soon as possible. I called them numerous times, but now they are ignoring my calls. Dear Samsung officials, no one from your company has contacted me regarding my complaint. I haven't received any assistance from a dedicated staff member who tried to resolve my issue. It seems to me that your customer service department is more skilled at creating problems than providing solutions. It has been over two months since I purchased the TV from Samsung, and it took about a month for the incorrect coffee machine to be sent to you. I will be lodging a complaint with Samsung Global about this incompetence.
Hey there! I recently bought the newest 65" OLED 4K S95B TV from Samsung, and it was advertised as coming with a free Delonghi coffee machine as a bonus. But, to my disappointment, the coffee machine has not arrived yet. I'd like Samsung to fix this problem as soon as possible because I'm getting mo...
I purchased a Samsung television on April 1, 2023, during the Delongi coffee machine campaign. During the installation, representatives assured me that the coffee machine would be delivered within 180 days. However, since that date, I haven't received the promised coffee machine. Despite multiple at...
I bought a TV from Teknosa on 11/09/2023 from the Delonghi coffee machine gift campaign for the purchase of a Samsung Oled TV. Samsung sent the coffee machine exactly 2 months later and it was broken, defective and damaged. I go to Teknosa, they say Samsung will take care of it, I call Samsung, they...
I bought an Oled TV from Samsung about 2 months ago. The reason I chose the Oled TV was the Delonghi coffee machine that was given as a gift. As a result of fulfilling the campaign participation conditions, the product was sent to me by cargo. When the cargo company's indifference and non-delivery p...
I bought a Samsung TV from Media Markt on August 27, 2023. I picked it because I trust the brand. When I was buying it, they told me that I would get a Delonghi coffee machine for free along with the TV, which cost 60,000 TL. I'm really upset about the problems with this gift. When I opened the box ...
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