Twitch

Write a Complaint
59 Complaints
Twitch
Write a Complaint

I Face Unfair Twitch Ban for “Bot Activity” Despite Being a Legitimate User

profile
Hilal
September 28, 2025 9:14 am
9

Twitch Wrongly Charged My Card for Bit Purchases — I Demand a Refund

profile
Fırat
September 15, 2025 2:09 pm
13

I Face Twitch Payout Issue — Can’t Withdraw My $48 Earnings via Bank Transfer

profile
Bekir
September 01, 2025 3:57 pm
6

Xsolla and Twitch Charged My Card Without Permission — I Demand Refund

profile
Mahmut
August 30, 2025 11:18 pm
8

Twitter Suspended My Account Without Reason for Posting Poetry

profile
Suat
July 07, 2025 11:53 pm
5

I Face Unauthorized Twitch Charges

profile
Sezin
July 04, 2025 7:26 pm
8

I Face Unjust Bot Ban on My Longtime Twitch Account

profile
Emre
July 03, 2025 10:35 pm
14
I Face Unjust Bot Ban on My Longtime Twitch Account

I Face Mic Audio Issues on Twitch Mobile While Streaming Gameplay

profile
Barış
June 21, 2025 11:17 am
23

Twitch Charged ₺6,950 Without My Consent—No 3D Secure Prompt or Notification

profile
Cenk
April 20, 2025 6:31 pm
10

Twitch Took ₺4,400 for 10,000 Bits Without My Consent—I Demand a Refund

profile
Sinan
April 12, 2025 9:07 pm
7
Twitch Took ₺4,400 for 10,000 Bits Without My Consent—I Demand a Refund
Twitch Took ₺4,400 for 10,000 Bits Without My Consent—I Demand a Refund
1
Tolga is completely dissatisfied with the result

Lawlessness of Twitch, No Support, No Refund for Months

profile
Tolga
April 08, 2025 9:12 pm
19
Lawlessness of Twitch, No Support, No Refund for Months
5
Çetin is very satisfied with the result
Resolved

Twitch Charged Me ₺2,200 Without My Consent

profile
Çetin
March 14, 2025 3:10 pm
11

"Thank you very much for your interest"

Twitch Charged Without Permission and Won’t Send Email to Cancel Subscription

profile
Tarik
March 13, 2025 3:26 am
12
Twitch Charged Without Permission and Won’t Send Email to Cancel Subscription

Twitch Login Issue – My Phone Number Is Linked to Another Account

profile
Taha
February 22, 2025 3:05 pm
20
1
Kaan is completely dissatisfied with the result

Twitch Locked Me Out of My Account and Gave Me the Worst Support Experience

profile
Kaan
January 28, 2025 2:56 pm
26

Unable to Access Twitch Account for 4 Months – No Support or Resolution

profile
Kaan
January 28, 2025 2:56 pm
19

Unable to Cancel Forgotten Twitch Subscription Due to Platform Issues

profile
Nebi
January 19, 2025 11:00 pm
19
Unable to Cancel Forgotten Twitch Subscription Due to Platform Issues

Twitch Permanently Suspended My Long-Time Account Unfairly

profile
Göktuğ
December 24, 2024 12:31 am
17

Unable to Add Phone Number to Twitch Due to Missing SMS Code

profile
Mehmetcan
December 05, 2024 10:01 pm
25
2
Ömer is not satisfied with the result

How to Reinstate Suspended Twitch Account

profile
Ömer
November 24, 2024 7:05 pm
25
1
Ümit is completely dissatisfied with the result

Unjust Twitch Ban and Repeated Account Suspensions Without Warning

profile
Ümit
November 19, 2024 6:57 am
20

Twitch Fails to Send Verification SMS, Blocking My Account Access

profile
Mustafa
November 16, 2024 1:27 am
28

Frequently Asked Questions (FAQ)

How long does a Twitch suspension last?
  • The length of a Twitch suspension depends on how severe the violation is. Temporary suspensions can last anywhere from a few days to several weeks, whereas permanent bans have no set end date.
Why did my Twitch account get suspended?
  • Some of the many reasons why a Twitch account might be suspended are:
  • Violence or hate speech: This refers to making threats of violence, using hate speech, or advocating for racial or sexual discrimination.
  • Harassment or abuse refers to the act of sending messages or content that is unwanted or creating an unfriendly and unwelcoming atmosphere for other users.
  • Spamming or cheating refers to sending unwanted messages or content or using external tools to gain an unfair advantage in games.
  • Streaming content that is copyrighted without permission or exploiting someone else's likeness without permission are both examples of intellectual property infringement.
  • Violating the terms of service: This refers to engaging in any prohibited activities on Twitch, such as disclosing personal information or engaging in illegal actions.


  • When a suspension happens on Twitch, you will receive an email notification that will explain why the suspension occurred and how long it will last. If you think that the suspension was a mistake, you can appeal the decision by contacting Twitch support.
Can I appeal a Twitch ban or suspension?
  • If you wish to submit an appeal, go to https://appeals.twitch.tv.
  • Twitch only considers appeals submitted through this specific link for review.
  • To begin the process, log in to the appeals page using the Twitch account associated with the enforcement you wish to appeal.
  • Once logged in, you will be able to review your recent enforcement and proceed with filing an appeal accordingly.
How can I troubleshoot phone number issues on Twitch?
  • Trying some of the following might help you solve your issues on Twitch using your phone number.
  • Verification:
  • Verify that you entered the right phone number when prompted to do so in order to receive the verification code.
  • Verify that no previous Twitch SMS messages have been blocked on your device.
  • See if you can receive SMS from other services and if your handset has a good signal strength.
  • If you need to get verification codes, you need to turn off the "Do Not Disturb" feature on your device.
  • If the verification code is late in arriving, try again in a few minutes; this could be due to problems with the local network. If the issue persists, you'll be given an error code and some further advice.
  • Updating:
  • There was an error updating your phone number. Please try again later or select a different phone number.
  • If a phone number is already in use by another Twitch account, it cannot be used again. If you want to utilize the same phone number for a second account, you can do so by going into your account's settings and checking the box labeled "Enable additional account creation."
  • Stop using a VoIP service like Google Voice and start utilizing a cellular phone that supports text messages.
  • You will not be able to create a new account with the same phone number as one that is currently suspended or banned.
  • Too Many Requests:
  • For security concerns, you may be rate-limited if you make a large number of requests in a short period of time.
  • Try again later, or get in touch with Twitch Support if the problem persists.
How can I troubleshoot Twitch login issues?
  • If you are unable to access your Twitch account due to login issues, try the following solutions:
  • If you have forgotten your password and/or username, you can reset them using the Password Reset Request tool. To submit a request, include your username and the email address associated with your account. A link to change your password will be sent to your inbox. If you're looking for advice on making a secure password, check out their guide.
  • If you have forgotten your username and associated email address, you can request a list of possible usernames by filling out the “Forgot Your Username?” form. If you haven't received an email with instructions for resetting your password or resetting your username within a few minutes, check your spam folder.
  • If you did not receive the email with instructions on how to reset your password or retrieve your username, contact support.
  • If you no longer have access to the email address associated with your Twitch account, visit the Contact Page. From the Category -> Sub Category drop-down menus, choose Account/Login Issues -> Logging In. To verify your account, enter the email address connected with your account and any other information requested.
  • Not Receiving Account Verification Email?
  • Due to the complexity of the procedure, account verification emails may take some time to arrive.
  • Follow these instructions if you haven't gotten the email:
  • On the Settings page, replace your real email with a fictitious one. Pick the Save option.
  • To enter your real email address, refresh the page or go back to the Settings Page. Pick the Save option.
  • If the email still doesn't arrive, try adding [email protected] and [email protected] to your email client's allowed/safe senders list.
  • Contact Twitch Support again if the issue persists.
How can I contact Twitch customer service?
  • There are two different channels through which users can communicate with the Twitch support team.
  • "Contact Us" form on Twitch
  • Twitch Support team through their Twitter account.

About Twitch

Twitch is a popular platform for live streaming, mainly known for its emphasis on streaming video games. In addition to gaming content, it also provides streams that focus on music, creative projects, and real-life experiences. Twitch is a platform that is owned by Twitch Interactive, a subsidiary of Amazon.com, Inc. It was launched in June 2011 as a separate platform from Justin.tv, which is a general streaming platform. Twitch users have the option to watch content either as it happens live or later on through recorded videos.

Twitch is a highly popular live-streaming platform that has gained immense popularity worldwide. It is considered one of the leading platforms in this field. There are over 2 million active broadcasters and more than 150 million monthly active users. Although gamers make up a large part of the platform's users, it also serves a wide variety of content creators such as musicians, artists, and chefs.

Twitch is a free platform that lets users subscribe to channels and earn virtual currency called "Bits." These Bits can be used to support and motivate broadcasters. In addition, Twitch has a premium subscription service called Twitch Turbo. This service offers benefits such as removing ads and providing access to exclusive features.

,