I am the owner of the Shopier store named “susujeek”. My account was suspended for review on May 5, 2026, following my d...igital product sales, and from that date my balance and payments have been put on hold. As requested by your team, I have provided all the necessary documentation, including proof
On April 6, 2026, I purchased an abaya through Shopier with order number 718722708 for approximately $70. I canceled the... order before the product was delivered, but even after more than two weeks, my refund has still not been processed. During this time, I contacted Shopier twice and only received a
I ordered a men’s leather wallet through the lave.jewelleryy Instagram page via the Shopier application on 15 March. On ...19 March, the product I ordered was delivered to me. The wallet was advertised and sold to me as a genuine leather men’s wallet, and I paid a total of ₺1,415, including ₺1,260 for
I made a payment of ₺530 today via Shopier to a seller named “pinly” in order to purchase 3625 RP. In the listing, the p...hrase “RP şansı” was used and, in this way, instead of offering a clear and specific product, a chance-based and gambling‑like sale was presented to the customer. As a result, in r
I ordered a total of three phone cases for my iPhone 11 and Samsung S25 Ultra from an Instagram page called “Mkluxurycas...es,” selecting ready-made designs from their portfolio. I completed the payment through Shopier in the total amount of $20. As of February 27, 2026, the products were delivered to
"Thank you very much, Ms. Özlem; she was very attentive and solved my problem immediately."
I have been using a seller account named “aslancomtr” on Shopier, and on January 19, 2026 my account was suspended witho...ut any justification being provided. At the time of the suspension, there was a balance of approximately $330 USD (14,375 TL) in my account. I had shipped all orders related to thi
On 07.12.2025, I purchased a pair of shoes from Boomer.tr via Shopier. After placing the order, I was informed that the ...shoes I selected were out of stock and I was forced to choose another model. However, without updating the shoe model in my order, they sent me a completely different pair that the
"I would like to thank both the thisismehats brand and the Shopier support team for resolving my issue."
On October 7, 2025, I placed an order through Shopier from the brand Basemanwear for khaki shorts with black tights and ...an anthracite long-sleeve sports t-shirt. My order number is 238945857. The products were shipped a full week later, and when they arrived, they looked completely different from th
I bought 6 dog houses from Doghouseizmir via Shopier. Although I paid for the purchases, the product was never dispatche...d. I emailed the shop's email address, but it no longer exists, and the phone number is never answered. I can't find any way to get my money back.
"They solved my problem, I thank them."
The issues I experienced on a site called Shopier began with problems involving confirmation links and order numbers. Du...e to an incorrect transaction, my money was held in limbo, and I was told I needed to send the same amount again to recover it. I was informed that the system did not allow refunds
