On October 6, 2024, I purchased a pair of The North Face M Kurewave Futurlight shoes from the Boyner store. Since then, I’ve been experiencing a persistent odor problem with the product. I used the shoes for one season intermittently, then stored them in their box. When I took them out again to wear...
On August 2, 2023, I purchased a Men’s Dragline Jacket from The North Face’s official website. About a month ago, I noticed that the lining inside the hood began to peel and flake off. Since the day I bought it, I have never dry-cleaned, washed, or applied any external treatment to the jacket. The ...
Six days ago, we purchased a The North Face Nuptse jacket from the StarCity Mall store in Istanbul. When we brought it home and tried it on, we noticed a serious weaving defect on the sleeve. We were very surprised to encounter such a flaw in a brand-new, unused product. We went back to the store a...
I purchased a pair of The North Face shoes from In Street, but the right shoe was noticeably wider than the left one. I immediately took it back to the store, and they issued me a gift voucher after taking back the product. Later, I purchased the same model again in size 39, but I faced the exact sa...
Ten days ago, I purchased a The North Face NFOA8993 jacket and two other products for my children from the Samuray Sport store in Yalova. I paid a total of $990 for the purchase. The jacket was sold with a waterproof guarantee, and I specifically mentioned that I wanted a fully water-resistant produ...
In November 2024, I purchased a pair of The North Face Litewave Futurelight shoes from Boyner, paying $203. I used the shoes daily for work — commuting by car and walking around the store where I work as a manager. However, over the last 3–4 months, both shoes have developed tears and holes in the m...
On August 8, 2025, I purchased a North Face straw thermos from Trendyol (Order No: 10413524875). While using the thermos in Ödemiş, İzmir, the handle detached completely from its connection point. I had used the product carefully for a short time after receiving it, but when it accidentally fell off...
On July 21, 2025, I purchased a The North Face t-shirt from one of the brand’s stores (Invoice/Order No: 002337469, t:03692773, b:1419 s:4670). I wore the t-shirt only twice on different days and washed it once, strictly following the washing instructions on the label. However, after washing, the pr...
On June 18, 2025, I purchased a pair of The North Face Vectiv Fastpack Lite Men’s Outdoor Running Shoes from the Etichet store in Konya Kent Plaza, paying ₺6,800. About one week after I began using the shoes, I noticed a seam defect at the junction of the tongue and lace area, which caused pressure ...
Around 6–7 months ago, we purchased a pair of The North Face Gorotex Off Rail shoes from The North Face store in Kocaeli Outlet Center. Within the first two months of use, we began experiencing serious quality issues — including holes forming in the soles, tears on the sides, and visible wear and de...
About four days ago, I purchased a pair of The North Face Vectiv Taraval shoes from the FLO online store (Order No: 32446978191). After a very short period of use, the stitching on the shoes started to come apart. Additionally, there is a noticeable imbalance and asymmetry between the right and left...
I purchased a pair of Salomon Supercross 4 GTX shoes from The North Face store at Ankara Optimum Mall. I’ve used the shoes for only about 20 days, but despite such short and careful use, the stitches on the side of the shoes started to come apart. The issue is becoming more noticeable with every wea...
I purchased a pair of pants from The North Face store that were advertised as waterproof, but they actually let water through even in small amounts. Additionally, after wearing them only twice, I already noticed signs of wear and tear. This is extremely disappointing, especially since I made the pur...
I purchased The North Face Vectiv Fastpack Futurelight Women's Outdoor Shoes from Boyner Trabzon. After only about a year of owning them, the internal mesh at the back of the shoe has started to tear. I took the shoes to the Boyner store, requesting to send them for warranty repair. They were sent, ...
On June 23, 2025, I purchased The North Face outdoor shoes from the Zagna store for ₺5999. Despite very limited use, these shoes cause excessive foot sweating, creating significant discomfort and health concerns. Before purchasing, I explicitly emphasized my sensitivity to foot sweating and stated I...
On April 13, 2025, I purchased a pair of North Face shoes from Samuray Sport for ₺5.362. While the shoes felt fine in the store, when I wore them at home, I experienced discomfort within just 30 minutes—specifically, severe pressure on my toes. I returned to the store to request a refund. The assis...
On June 1, 2025, I purchased two pairs of shoes from The North Face Bakırköy Capacity store. When I tried to return them on June 5, 2025—without having used them at all—the store refused to process my return. Despite the clear consumer right of a 14-day return and 30-day exchange period, the store ...
I purchased the Mountain Light Futurelight Triclimate jacket from The North Face four years ago with great excitement, trusting in both the brand’s quality and its reputation as a premium outdoor label. Unfortunately, the inner layer’s printed logo has begun peeling off letter by letter over recent ...
Hello, I’m extremely disappointed with the waterproof shoes I purchased from The North Face in 2024. As shown in the attached photo, the condition of the shoes after just one year is completely unacceptable. I paid a premium price expecting durability and long-term performance. Instead, the upper pa...
I received a pair of The North Face Men's Verto Gore-TEX® Alpine shoes as a gift, expecting top-tier quality from a brand that promotes itself as a leader in outdoor performance. Unfortunately, the shoes have already started splitting and coming apart, even though they haven’t been exposed to extrem...
Hello, good day. I’m writing about a problem with my The North Face rain jacket, which developed a tear along the zipper—something I never expected from such a well-known and premium brand. I brought the jacket to Kar Spor on April 30, 2025, for inspection and possible repair. However, it’s been wee...
I purchased a The North Face jacket, trusting in the brand’s reputation for quality and durability. However, I’m extremely disappointed to find that the fabric strip (biye) located beneath the zipper has torn and come apart. This kind of damage is completely unacceptable for a product in this price ...
On April 28, 2025, I purchased a pair of The North Face shoes from their official website. Although the payment was immediately deducted from my account and a confirmation number was generated, my order never appeared under the tracking section of the website. I contacted customer service on May 2 ...
I recently purchased a pair of The North Face shoes, expecting the same high quality I experienced years ago with the brand. Back in 2011, I bought a North Face jacket that I still wear today—it’s in perfect condition with no fading or damage despite heavy use over the years. That’s why I’m shocked...
