On December 29, 2025, I purchased a North Face jacket (model NF0A88Y5JK31) from the SuperStep store located in Kütahya Sera Mall. After using the product for approximately two months, noticeable deformation began to appear on the sleeves. Due to this issue, I sent the product for inspection. My jac...
On January 25, 2026, I purchased The North Face men’s boots (model NF0A4T36KZ2) from the Metro Market branch in Nilüfer, Bursa. I only used the product for commuting to and from work, and despite wearing them for approximately 10 days in total, the upper parts of both shoes came apart. Experiencing ...
I purchased The North Face Hedgehog Futurelight shoes in 2022 from Etichet. Although I used the product only in daily city life under completely normal conditions, the mesh area on the front toe section tore within a short period of time. The shoes were never exposed to impact, harsh use, or heavy o...
I purchased a pair of The North Face winter sports shoes with a thick sole from the SuperStep store in Sakarya 54 Mall. After about one year, despite not using them heavily, the outer foam layer of the shoes started to separate. This issue has been ongoing for the past 2–3 months, and the product ha...
On November 28, 2025, I purchased Offtrail Tech GORE-TEX shoes from The North Face official website with order number 610195. From the very first day I received the product, it started leaking water despite being advertised as waterproof. In addition, the shoe lost its shape quickly and became unusu...
About two years ago, I purchased a The North Face Evolve II Triclimate jacket as a gift for my spouse. The product was bought on April 18, 2024, through Hepsiburada from the seller Fit_Marka. My spouse used the jacket last season and continued to use it carefully this season as well. Despite this, t...
We purchased a black The North Face jacket about six months ago. We noticed that the insulation inside the jacket has started to come out from underneath and around the logo on the front. Experiencing this kind of deformation after a short period of normal use was disappointing in terms of product q...
About 1.5 years ago, I purchased a Women’s 1996 Retro Nuptse Jacket in Black Currant Purple from The North Face’s official website for approximately $490. While using and washing the jacket, I followed all the care instructions on the label exactly. This winter, I noticed that the down filling insi...
On March 5, 2026, I purchased a men’s jacket from The North Face website with order number D83AF-6426-626263. I wore the product only 2–3 times—barely used it at all—and yet I noticed feathers coming out from certain areas of the jacket in a way that made no sense. At first, I ignored it, but it gra...
I purchased a pair of The North Face shoes from the Intersport store at Mall of Istanbul at the end of November 2024 and only used them for one winter. Despite this, both shoes developed serious tears at the flex points where the foot bends. I do not consider it acceptable for a product to deteriora...
I purchased my The North Face Evolve 2 T0CG55JK3 model jacket on January 16, 2024, from Pttavm.com. I used the product over two winters, for approximately three months each winter. Despite this limited and seasonal use, the jacket has developed unexpected wear around the zipper area and along the ed...
I purchased The North Face Hedgehog model shoes on October 20, 2024, from The North Face store at Bursa Sur Yapı Mall. Before even reaching one year of use, the shoes developed noticeable wear. As far as I know, products like this typically come with at least a two-year warranty, yet this fact was e...
About one month ago, I purchased a men’s The North Face Bettaforca jacket from the The North Face Beşiktaş Shop store. I paid approximately $515 for the product, and experiencing such an issue at this price point is especially disappointing. From the very first time I wore the jacket, I noticed sign...
I purchased a pair of boots from The North Face store at Akasya Mall about five years ago. The sole has completely detached, and because it has essentially deteriorated and crumbled, it cannot be repaired or glued back together. Experiencing this level of failure in such a relatively short time—espe...
About a week ago, I purchased a The North Face jacket from the Boyner store at Akasya Mall. The first time I wore the jacket in light rain, I noticed that it allowed water to seep through the sleeves and chest area, even though it was advertised as waterproof. Experiencing this issue after just one...
On October 6, 2024, I purchased a pair of The North Face M Kurewave Futurlight shoes from the Boyner store. Since then, I’ve been experiencing a persistent odor problem with the product. I used the shoes for one season intermittently, then stored them in their box. When I took them out again to wear...
On August 2, 2023, I purchased a Men’s Dragline Jacket from The North Face’s official website. About a month ago, I noticed that the lining inside the hood began to peel and flake off. Since the day I bought it, I have never dry-cleaned, washed, or applied any external treatment to the jacket. The ...
Six days ago, we purchased a The North Face Nuptse jacket from the StarCity Mall store in Istanbul. When we brought it home and tried it on, we noticed a serious weaving defect on the sleeve. We were very surprised to encounter such a flaw in a brand-new, unused product. We went back to the store a...
I purchased a pair of The North Face shoes from In Street, but the right shoe was noticeably wider than the left one. I immediately took it back to the store, and they issued me a gift voucher after taking back the product. Later, I purchased the same model again in size 39, but I faced the exact sa...
Ten days ago, I purchased a The North Face NFOA8993 jacket and two other products for my children from the Samuray Sport store in Yalova. I paid a total of $990 for the purchase. The jacket was sold with a waterproof guarantee, and I specifically mentioned that I wanted a fully water-resistant produ...
In November 2024, I purchased a pair of The North Face Litewave Futurelight shoes from Boyner, paying $203. I used the shoes daily for work — commuting by car and walking around the store where I work as a manager. However, over the last 3–4 months, both shoes have developed tears and holes in the m...
On August 8, 2025, I purchased a North Face straw thermos from Trendyol (Order No: 10413524875). While using the thermos in Ödemiş, İzmir, the handle detached completely from its connection point. I had used the product carefully for a short time after receiving it, but when it accidentally fell off...
On July 21, 2025, I purchased a The North Face t-shirt from one of the brand’s stores (Invoice/Order No: 002337469, t:03692773, b:1419 s:4670). I wore the t-shirt only twice on different days and washed it once, strictly following the washing instructions on the label. However, after washing, the pr...
