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Wingie

Complaints

15 complaints
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Wingie Refused to Issue My Full Refund After Royal Air Maroc Cancelled the Flight

vera
vera
May 31 12:06 PM5

I purchased a Royal Air Maroc flight ticket through Wingie, with booking reference 8D5GAY, for which I paid a total of 2...

Wingie Withheld 498.77 SAR After I Canceled a Flexible Saudia Ticket

Anj
Anj
May 29 9:51 AM10

I am filing an urgent complaint regarding an incorrect and excessively high refund deduction applied after the cancellat...

Wingie Withheld 498.77 SAR After I Canceled a Flexible Saudia Ticket
Wingie Withheld 498.77 SAR After I Canceled a Flexible Saudia Ticket
Wingie Withheld 498.77 SAR After I Canceled a Flexible Saudia Ticket
1

Wingie Has Not Refunded My £341.81 Flight Ticket Payment

Peramsetty
Peramsetty
May 28 7:46 AM17

I purchased a flight ticket through Wingie, and the amount of 341.81 GBP was charged to my card ending with 0182. Later,...

Wingie Has Not Refunded My £341.81 Flight Ticket Payment
Wingie Has Not Refunded My £341.81 Flight Ticket Payment
Wingie Has Not Refunded My £341.81 Flight Ticket Payment
Wingie Has Not Refunded My £341.81 Flight Ticket Payment

Wingie Took Payment But Did Not Issue Saudia Airlines Ticket

Qari
Qari
May 25 5:18 AM31

I purchased a round-trip Saudia Airlines ticket through Wingie for the route Riyadh–Islamabad on 28 June and return Isla...

Wingie Cancelled My Gulf Air Booking And Still Has Not Refunded Me

علي
علي
May 12 5:49 PM6

I made a booking with Winji for a Gulf Air flight under booking reference wCEIBL. However, this booking was cancelled on...

Wingie Took My Payment But Never Issued My Flight Ticket

Hafiz
Hafiz
May 12 2:35 PM46

I booked a flight on Wingie from Tabuk to Lahore on 12/05/2026 at approximately 12:35 for travel scheduled on 13/05/2026...

Wingie Not Processing My Refund and No Customer Support

Firoz
Firoz
April 21 8:58 PM59

I purchased a round-trip flight ticket from Doha to Dhaka via Wingie on February 2, 2026, under booking reference (PNR) ...

Wingie Customer Support Not Responding to Name Correction Request

Md Jamshed
Md Jamshed
April 8 11:00 PM86

I purchased a Wingei flight ticket for the route from Jeddah to Kathmandu dated 20/04/2026, and I later noticed that the...

1

Wingie Flight Cancellation Refund Not Issued

Ghassan
Ghassan
April 5 11:16 AM121

I purchased a round-trip ticket through Wingie under the booking number 8GDSJY with Royal Jordanian Airlines. The proble...

Wingie Booking Payment Issue

ادم
ادم
April 2 11:18 AM84

I recently booked flight tickets for two passengers with Air Arabia through the Wingie booking website from Istanbul to ...

1

Qatar Airways Flight Cancelled But Refund Deduction Issue

Omar
Omar
March 27 4:06 AM106

I purchased a flight ticket through Wingie for a Qatar Airways flight scheduled for 23/3. On 18/3, Qatar Airways cancell...

Complaint Against Wingie For My Date Change

Noman
Noman
March 6 2:58 AM84

I purchased a Riyadh–Islamabad flight ticket for 9 March 2026 with Gulf Air through Wingie.com, under the booking refere...

I Lost My Money After Booking a Flight On Wingie

Jacob
Jacob
September 24, 2025 9:38 AM99

I had a bad time with Wingie. I made a mistake when I booked a flight from Muscat to Amman and knew it right away. The s...

Wingie Customer Service Treated Me Rudely and Ignored My Ticket Issue

Ahmed
Ahmed
September 16, 2025 12:40 PM79

Wingie customer service is extremely rude, disrespectful, unprofessional, and lacking any sense of responsibility. I con...

Brand Overview: Wingie

Wingie is an online travel booking platform that allows users to compare and purchase airline tickets, hotel reservations, and travel-related services. The platform operates internationally and is owned by Enuygun Group. Wingie focuses on flight comparison and booking services across multiple airlines and destinations.

Contact Info

  • Customer Support Email: [email protected]
  • Phone Number: +1 4378883181
  • Headquarters: Friedrichstrasse 171, 10117 Berlin, Germany
  • Support: Customer support is mainly provided through live chat, online forms, and 24/7 call center services.

Industry and Operations

Wingie operates in the online travel agency and flight booking industry. The platform enables users to compare airline ticket prices, search for travel deals, and complete travel bookings through web and mobile services.

  • Flight comparison and booking services
  • Online travel agency platform
  • Hotel and travel reservation services
  • International airline ticket sales
  • Web and mobile travel booking tools
  • Travel cancellation and refund management

User Sentiment

User sentiment toward Wingie is largely negative, with many complaints focusing on refund delays, customer support responsiveness, booking problems, and ticket issuance issues.

  • Payments deducted without tickets being issued
  • Delayed or unresolved refund requests
  • Difficulty reaching customer support representatives
  • Complaints about long waiting times on support lines
  • Confusing cancellation and exchange policies
  • Reports of hidden fees and unexpected charges
  • Users reporting missing PNR or booking confirmation details
  • Complaints about poor communication during flight disruptions
  • Frustration with automated or delayed support responses
  • Issues related to canceled flights and partial refunds

Share Your Experience

If you’ve experienced issues with Wingie, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.