Wingie Logo

Wingie

Wingie Logo
Wingie

Complaints

36 complaints
Search in results...

Immediate Refund Required - Wingie

27

On 21 July I requested a refund through Wingie for my EgyptAir flight (PNR: 8HQWHE, ticket number 098-5287980978), which...

Wingie Booking Error Forces Passengers to Abandon Luggage at Airport

23

As part of the flight reservation I booked through Wingie, I purchased a total of three checked bags for my wife and dau...

Wingie Charged Me 2,698 SR but Never Issued My Flight Ticket

40

I purchased a flight ticket through Wingie for a Fly Jinnah flight and paid a total of 2,698 SR on 06 April 2026. The am...

Wingie Fails to Issue Flight Tickets After Successful Payment via Birbank

12

I purchased a flight ticket through Wingie for a Sharm El Sheikh – GYD flight scheduled for August 14. On August 1, at a...

Wingie Didn't Send My E-Ticket After Payment

31

I completed the full payment for my flight ticket, but I have not received my PNR number, e-ticket, or any booking confi...

Wingie Flight Refund Delayed Despite Airline Approval

66

I purchased a return ticket from Wingie with Philippine Airlines for the flight on 30 March from NAIA Manila, Philippine...

Wingie Flight Refund Delayed Over a Month

103

I purchased a round-trip flight ticket via Wingie from Istanbul to Jakarta and back, and requested a refund on 4 June 20...

Wingie Withholds $42 Service Fee for Flight Reservation That Never Existed

I purchased a Pegasus Airlines flight ticket for my wife, E**** G*****, through the Wingie app owned by Enuygun.com. I w...

Wingie Refused My Flight Change Request – Request Ticket Change or Refund

17

I booked a Nisma Airline flight from Riyadh (RUH) to Cairo (CAI) with booking reference 15JMJQ, departing on 18 July. I ...

Resolved

"thanks"

Ayman removed this complaint from publication

Air Arabia Flight Booking Not Confirmed After Tamara Payment

10

I purchased a ticket today for the Air Arabia flight from Borg El Arab to Abu Dhabi, scheduled to depart around 10:00, a...

Wingie Ignored My Medical Refund Request

20

I purchased a Pegasus Airlines ticket for a flight scheduled on 10 June 2026 at 22:00 through the Wingie agency, with bo...

Wingie Must Update the Wrong Phone Number on My Saudi Airlines Ticket

7

I am writing regarding my flight booking with Saudi Airlines, with ticket number 0656021335348, for which I am currently...

Wingie Refund Delayed After Etihad Cancelled My Flight Booking

1

I purchased Etihad Airways tickets for the Islamabad to Abu Dhabi route through Wingie on 6 March. The flight scheduled ...

Wingie Has Not Refunded My SAR 2,249.33 for a Canceled Round-Trip Flight

14

"Thank you, your return process was fast and smooth. I appreciate your help."

I am writing regarding the unresolved refund for my cancelled round‑trip flight booking made through Wingie. My booking ...

Unfair Refund Deduction For Booking - Wingie

19

I purchased an international flight ticket from Riyadh to Cairo via Wingie on 27 February 2026, with travel scheduled fo...

Wingie Air Cairo Ticket Name Does Not Match My Passport Before Departure

21

I am writing regarding my upcoming Air Cairo flight on 9 June 2026 from Sharjah to Cairo, booked under reference 70WBUV....

Wingie Withheld 498.77 SAR After I Canceled a Flexible Saudia Ticket

36

I am filing an urgent complaint regarding an incorrect and excessively high refund deduction applied after the cancellat...

Wingie Has Not Refunded My £341.81 Flight Ticket Payment

42

I purchased a flight ticket through Wingie, and the amount of 341.81 GBP was charged to my card ending with 0182. Later,...

Brand Overview: Wingie

Wingie is an online travel booking platform that allows users to compare and purchase airline tickets, hotel reservations, and travel-related services. The platform operates internationally and is owned by Enuygun Group. Wingie focuses on flight comparison and booking services across multiple airlines and destinations.

Contact Info

  • Customer Support Email: [email protected]
  • Phone Number: +1 4378883181
  • Headquarters: Friedrichstrasse 171, 10117 Berlin, Germany
  • Support: Customer support is mainly provided through live chat, online forms, and 24/7 call center services.

Industry and Operations

Wingie operates in the online travel agency and flight booking industry. The platform enables users to compare airline ticket prices, search for travel deals, and complete travel bookings through web and mobile services.

  • Flight comparison and booking services
  • Online travel agency platform
  • Hotel and travel reservation services
  • International airline ticket sales
  • Web and mobile travel booking tools
  • Travel cancellation and refund management

User Sentiment

User sentiment toward Wingie is largely negative, with many complaints focusing on refund delays, customer support responsiveness, booking problems, and ticket issuance issues.

  • Payments deducted without tickets being issued
  • Delayed or unresolved refund requests
  • Difficulty reaching customer support representatives
  • Complaints about long waiting times on support lines
  • Confusing cancellation and exchange policies
  • Reports of hidden fees and unexpected charges
  • Users reporting missing PNR or booking confirmation details
  • Complaints about poor communication during flight disruptions
  • Frustration with automated or delayed support responses
  • Issues related to canceled flights and partial refunds

Share Your Experience

If you’ve experienced issues with Wingie, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.