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Wingie

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Wingie

Complaints

27 complaints
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Wingie Flight Refund Delayed Over a Month

July 18 2:28 PM

I purchased a round-trip flight ticket via Wingie from Istanbul to Jakarta and back, and requested a refund on 4 June 20...

Wingie Refused My Flight Change Request – Request Ticket Change or Refund

July 16 1:45 AM10

I booked a Nisma Airline flight from Riyadh (RUH) to Cairo (CAI) with booking reference 15JMJQ, departing on 18 July. I ...

4
Resolved
July 13 5:20 PM

"thanks"

Ayman removed this complaint from publication

Air Arabia Flight Booking Not Confirmed After Tamara Payment

July 7 6:56 PM10

I purchased a ticket today for the Air Arabia flight from Borg El Arab to Abu Dhabi, scheduled to depart around 10:00, a...

2

Wingie Ignored My Medical Refund Request

June 28 1:32 PM20

I purchased a Pegasus Airlines ticket for a flight scheduled on 10 June 2026 at 22:00 through the Wingie agency, with bo...

Wingie Must Update the Wrong Phone Number on My Saudi Airlines Ticket

June 23 4:38 PM7

I am writing regarding my flight booking with Saudi Airlines, with ticket number 0656021335348, for which I am currently...

Wingie Refund Delayed After Etihad Cancelled My Flight Booking

June 22 12:34 PM1

I purchased Etihad Airways tickets for the Islamabad to Abu Dhabi route through Wingie on 6 March. The flight scheduled ...

1

Wingie Has Not Refunded My SAR 2,249.33 for a Canceled Round-Trip Flight

June 21 11:21 PM14

"Thank you, your return process was fast and smooth. I appreciate your help."

I am writing regarding the unresolved refund for my cancelled round‑trip flight booking made through Wingie. My booking ...

2

Unfair Refund Deduction For Booking - Wingie

June 10 8:26 AM19

I purchased an international flight ticket from Riyadh to Cairo via Wingie on 27 February 2026, with travel scheduled fo...

Wingie Air Cairo Ticket Name Does Not Match My Passport Before Departure

June 8 6:16 PM21

I am writing regarding my upcoming Air Cairo flight on 9 June 2026 from Sharjah to Cairo, booked under reference 70WBUV....

Wingie Withheld 498.77 SAR After I Canceled a Flexible Saudia Ticket

May 29 9:51 AM36

I am filing an urgent complaint regarding an incorrect and excessively high refund deduction applied after the cancellat...

1

Wingie Has Not Refunded My £341.81 Flight Ticket Payment

May 28 7:46 AM42

I purchased a flight ticket through Wingie, and the amount of 341.81 GBP was charged to my card ending with 0182. Later,...

Wingie Took Payment But Did Not Issue Saudia Airlines Ticket

May 25 5:18 AM31

I purchased a round-trip Saudia Airlines ticket through Wingie for the route Riyadh–Islamabad on 28 June and return Isla...

Wingie Cancelled My Gulf Air Booking And Still Has Not Refunded Me

May 12 5:49 PM6

I made a booking with Winji for a Gulf Air flight under booking reference wCEIBL. However, this booking was cancelled on...

Wingie Took My Payment But Never Issued My Flight Ticket

May 12 2:35 PM46

I booked a flight on Wingie from Tabuk to Lahore on 12/05/2026 at approximately 12:35 for travel scheduled on 13/05/2026...

Wingie Not Processing My Refund and No Customer Support

April 21 8:58 PM59

I purchased a round-trip flight ticket from Doha to Dhaka via Wingie on February 2, 2026, under booking reference (PNR) ...

Wingie Customer Support Not Responding to Name Correction Request

April 8 11:00 PM86

I purchased a Wingei flight ticket for the route from Jeddah to Kathmandu dated 20/04/2026, and I later noticed that the...

1

Wingie Flight Cancellation Refund Not Issued

April 5 11:16 AM121

I purchased a round-trip ticket through Wingie under the booking number 8GDSJY with Royal Jordanian Airlines. The proble...

Wingie Booking Payment Issue

April 2 11:18 AM84

I recently booked flight tickets for two passengers with Air Arabia through the Wingie booking website from Istanbul to ...

1

Qatar Airways Flight Cancelled But Refund Deduction Issue

March 27 4:06 AM106

I purchased a flight ticket through Wingie for a Qatar Airways flight scheduled for 23/3. On 18/3, Qatar Airways cancell...

Complaint Against Wingie For My Date Change

March 6 2:58 AM84

I purchased a Riyadh–Islamabad flight ticket for 9 March 2026 with Gulf Air through Wingie.com, under the booking refere...

Brand Overview: Wingie

Wingie is an online travel booking platform that allows users to compare and purchase airline tickets, hotel reservations, and travel-related services. The platform operates internationally and is owned by Enuygun Group. Wingie focuses on flight comparison and booking services across multiple airlines and destinations.

Contact Info

  • Customer Support Email: [email protected]
  • Phone Number: +1 4378883181
  • Headquarters: Friedrichstrasse 171, 10117 Berlin, Germany
  • Support: Customer support is mainly provided through live chat, online forms, and 24/7 call center services.

Industry and Operations

Wingie operates in the online travel agency and flight booking industry. The platform enables users to compare airline ticket prices, search for travel deals, and complete travel bookings through web and mobile services.

  • Flight comparison and booking services
  • Online travel agency platform
  • Hotel and travel reservation services
  • International airline ticket sales
  • Web and mobile travel booking tools
  • Travel cancellation and refund management

User Sentiment

User sentiment toward Wingie is largely negative, with many complaints focusing on refund delays, customer support responsiveness, booking problems, and ticket issuance issues.

  • Payments deducted without tickets being issued
  • Delayed or unresolved refund requests
  • Difficulty reaching customer support representatives
  • Complaints about long waiting times on support lines
  • Confusing cancellation and exchange policies
  • Reports of hidden fees and unexpected charges
  • Users reporting missing PNR or booking confirmation details
  • Complaints about poor communication during flight disruptions
  • Frustration with automated or delayed support responses
  • Issues related to canceled flights and partial refunds

Share Your Experience

If you’ve experienced issues with Wingie, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.