Delonghi CGH1020D Toaster Has a Crack In the Upper Left Corner



I purchased a Delonghi CGH1020D toaster from Teknosa's website on December 17, 2023, with order number 2290425845. Although the product arrived on time, on December 20, I noticed a crack in the upper left corner. There's no possibility of damage during shipping as the product was well-packed in foam. Moreover, the item is not in a vulnerable spot that could break due to mishandling. Are they sending out products without checking them? We opt for the Delonghi brand, paying five times the price for supposed quality. Now they expect me to return it and wait. It's disheartening.
This complaint was published here 3 days ago, but no one from the Delonghi company has called.
Sure, here is the translation of the text from Turkish to English: "Still, no one calls or asks. Delonghi has been a disappointment for me. I had overestimated it."







