Amazon

I am writing regarding my recent Amazon UK order with the number 114-9991271-0328230, which I attempted to cancel. I tried to cancel the order more than 12 hours ago, and when I checked, the system showed a notice stating “NO ORDERS FOUND,” which led me to believe that the order had been successfull...

I am writing to express my deep dissatisfaction with Amazon’s handling of a serious issue involving an international order made through Amazon US. On 15 May 2026, I purchased 6 Victorinox Minichamp Alox units from Amazon US under order number 112-4216564-8567400 and had them delivered to an address ...

I am writing regarding a double-billing issue with my Amazon Prime subscription. On the 22nd, a charge for Amazon Prime was taken from my own card, and today the same amount was charged again, this time from my mother’s card. In total, 30.28 has been taken for what appears to be the same Prime membe...

My name is Theresa Khan, and I am an Amazon customer in the USA with a Prime membership and an Amazon Fire tablet. My Amazon account and my phone number have been blocked for almost a week, and I have been forced to use my husband’s phone to contact customer service because I cannot even call them f...

I ordered a refrigerator/freezer from Amazon.com and paid $266.00 on May 14, using my debit card linked to my checking account. The item was never delivered, so I cancelled the order. When I spoke with an Amazon representative, I was told that my refund was in progress and that it would be returned ...

I ordered a Sea Moss product from Amazon to be delivered to Macon, and when it arrived today, the entire jar was broken. The container was completely damaged when I opened the package, and the product is not usable. I tried to reach Amazon customer service about this issue, but I was not able to spe...

I am writing regarding two separate Amazon return issues where I have not received full credit to my original payment method. First, I purchased two storage chests and later returned both of them. However, Amazon only issued a refund for one of the chests, even though both were sent back. Second, I ...

I ordered a pair of earrings directly from Amazon to my address in Nampa, Idaho. Recently, sometime between about 3 days and 1 week ago, I received a package that was supposed to contain these earrings, but when I opened it, the package was completely empty. On the label of the package it shows code...

I placed an order from Amazon for Whiskas junior wet cat food, 9 packs of 4 pieces each, and received the delivery in Eskişehir on 19 May. The products were delivered in an improper way, the packages were damaged and some of them had leaked, so they were not suitable for my cat’s consumption. I paid...

On 5 May, I purchased an Adidas GameCourt 2 M men’s sports shoe from Amazon, sold directly by Amazon. In the product image, the shoes clearly appeared black, so I ordered them on that basis. However, the product sent to me was white. I later realized that the color was written in small letters as “w...

I am writing regarding my Amazon Fresh order with number 407-1049240-8889117. The item was returned to the seller, but I have still not received my refund even though the return was processed around 13 May 2026. Because the refund has not been issued, I contacted Amazon customer service multiple tim...

I ordered a set of running boards on Amazon to be delivered to my address in Albuquerque, New Mexico. The order was marked as delivered on March 30th; however, I never received the package, and despite the status showing as delivered, it has still not arrived. It has now been a couple of months sinc...

On April 18, 2026, I created a return request for my Amazon.com.tr order numbered 406-4449885-4869128. When I took the product to the shipping company using the return code provided by Amazon’s system, the shipping company informed me that the code was insufficient and invalid for processing the ...

I placed a standard Amazon order on May 13 with a scheduled delivery date of May 15, under order number 111-4903427-5975422. My order contains two items. Throughout May 15, I waited for my delivery, and only very late in the day did the status finally change to indicate that there was a delay. No ex...

I placed two separate orders from Amazon Turkey, one on 27 April and another on 18 May, which included various hardware and cleaning products. In both orders, there were missing items when the packages were delivered. In my most recent order with number 405-9731283-9440352, one piece of a Wera preci...

I am writing regarding my hacked Amazon Shopping and Prime account registered in the United States. This past Tuesday, I received an email showing several purchases that I did not make. When I checked my account, I saw that the hacker had removed my email address and phone number from the account, a...

I am writing regarding my Amazon shopping account, which was temporarily locked today right after I changed my forgotten password. When I try to log in, I see a message stating that unusual activity has been detected on my account and that it has been locked temporarily, asking me to contact custome...

I ordered an iPad Air M4 11-inch tablet through Amazon. I placed my first order on May 3, and during the checkout process there appeared to be no stock issue shown on the website. However, the product was never delivered. When I contacted customer service, they told me that the item was in stock and...

On May 11, I purchased a pair of pants through Amazon. The quality of the product was extremely poor considering the amount I paid, and the pants were also much shorter than expected. Because of this, I requested a return and received a return code for the item. While the return process was still o...

On April 18, 2026 my Amazon account in the United States was hacked. Since then, I have been trying unsuccessfully to resolve this through Amazon Customer Service. During the hacking, the email address and phone number on my account were changed, my password was changed, and at least one fraudulent ...

I am using the Amazon mobile app on my Samsung Galaxy S20, and the app constantly changes language from English to Spanish by itself. This has been happening repeatedly over the last couple of weeks, even though I want and expect everything to remain in English. It is very frustrating, because the l...

After starting my Amazon Prime membership, I completely forgot about it, and for approximately the last 2 months, subscription fees have continued to be charged regularly from my card. During this entire period, I did not benefit from any of the advantages or services offered by Prime. In total, app...