I have been unable to log in to my Amazon account for a couple of hours and I am very worried that my account may have b...een compromised. When I try to sign in, I do not receive any specific error message or notification, but I simply cannot access my account. I have already tried resetting my passwo
I am a Senior Medicaid member and I have been trying to sign up for Amazon Prime with the advertised 50% discount, but I... cannot find where to go or which page to use in order to activate this offer. I have checked the site, but it is not clear how a Medicaid member is supposed to verify eligibility
I placed an order on Amazon for a mini vegetable chopper under the order number 407-3124065-2590733, with delivery to my... address in Alwaye. The order was set as Cash on Delivery. On 7 July, the delivery agent came to deliver the product, but due to some issues at home my mother could not make the pa
I am an Amazon Prime customer in the USA and since this morning my account has been locked due to a verification request.... When I try to log in and use my Prime benefits, I am unable to proceed because of this verification step and I cannot access my account at all. Until now, I have not been able to
I am writing about an order I placed on Amazon.com (US) on June 27 for the book “As Good as Gold: The Return of Real Mon...ey.” When I received the shipment, I realized that I had accidentally entered the wrong delivery address, so the book was delivered to an incorrect location. I have tried to find h
For the past couple of weeks, my Amazon account has been completely blocked from posting any reviews anywhere on the sit...e, even for products I have legitimately purchased. Every time I try to submit a review, I receive the same message stating that Amazon has noticed “unusual reviewing activity” on
I purchased a charged electric mower, Oumeitu HT-901, on 14 April and used it for the first time today. During use, the ...mower worked for only about 10 minutes and then stopped working completely. Since this was my first use, I have not yet taken any action such as contacting customer service or a se
I ordered a Tenamic home safe locker from Amazon on July 1st, but the product has still not been delivered. There has be...en no clear information about the delivery status, and I am unable to reach customer service or the seller for support about this issue. I urgently need this safe and I placed the
I placed an order for dance shoes from Amazon to be delivered to my address at 273 McLeod Rd, Rowland, NC 28***. Accordi...ng to the tracking information, the package was marked as delivered yesterday, on the 5th, and it shows as delivered to my address. However, the package did not arrive at my home,
I am writing to report my dissatisfaction with Amazon customer service, especially regarding the difficulty of reaching ...real support by phone. Over the past week I have been trying to find a genuine Amazon customer service phone number so that I can speak with an agent, but I have not been able to f
I am writing about an unresolved issue regarding my Amazon Pro Plan on Amazon UK. I requested a refund for the Pro Plan ...on 28 May 2026, but the refund has still not been issued to my account. I have attempted to contact Amazon UK customer support about this problem, but I have not received any respo
I am writing regarding a serious issue with my Amazon.com account and a cancelled order that has still not been resolved..., as well as the way I have been treated by customer service. On 21 June at 12:13 I placed an order on Amazon.com from the UK and selected same-day delivery. The total amount of th
I live in New Holland, Pennsylvania and I am unable to create a new Amazon account on the Amazon.com Android app. Every ...time I try to sign up, the system refuses to create the account and shows a message that it cannot create an account due to “suspicious activity.” In the past I had an Amazon accou
I placed an order on Amazon.com (US) on May 8 for a Truss Ultra Hydration hair shampoo, but instead of this product, I r...eceived a different shampoo. Because of this mistake, I returned the incorrect item and received a refund at that time. However, on June 30, an amount of $38.97 was taken from my b
"I wasn't able to reach Customer Service, but after a few days I WAS able to view purchase history, and everything else. Either Amazon got vibes from all my attempts, or more likely it just takes a few days for things to start functioning once a new user is added."
I recently joined my company’s Amazon Business account on amazon.com and was added as an Admin on 06/30/2026. Despite ha...ving an Admin role, I cannot view any of the team’s past purchase history on the business account, which is essential for me to manage our orders and expenses properly. I carefully
"Thank you for resolving the issue ASAP"
I purchased a Nutraxin D3K2 Vitamin 30 ml product from Amazon.com.tr, sold and shipped directly by Amazon.com.tr. I plac...ed the order on 26.06.2026 and received the product on 27.06.2026. When I opened the package, I saw that the spray nozzle was already attached to the bottle, there was no safety lo
I placed an order through the Amazon app with order number 405_4805573_1957112 for an item priced at 899. Although I ord...ered a specific design, I received the same brand but a different design, so I decided to return the product. Amazon accepted the return after I sent them a picture and arranged fo
My Amazon account was suddenly closed around June 13 with a notice about “suspicious activity detected” and since that d...ate my account has remained completely closed. I have not been given any concrete explanation of what this supposed suspicious activity is or how it was determined. After the closu
I am writing regarding an old Amazon shopping account that I can no longer access and that appears to still be active. T...his week, an order for cat food was sent to an old gift recipient’s address that I had used years ago, even though I have since opened a new Amazon account and only want to use the
I am writing regarding a phone cover I ordered on Amazon.com for a Tecno Sp...ark 7P which turned out to be for a Tecno Spark 7 Pro instead. Because the
I am writing regarding two unauthorized Apple TV subscription charges that were made through Amazon using my Prime Visa ...credit card. The charges are for Apple TV subscriptions in the amount of $14.67 on May 4 and $14.67 on June 4. These payments were made by my soon-to-be ex-husband via Prime TV, ev
On June 14, 2026, I purchased a JBL PartyBox speaker through Amazon Prime for $300. My order still has not been shipped.... The order status continues to show "Preparing for Shipment," but no actual progress has been made, and the product's price has increased since I placed my order. I contacted Amaz
Amazon is a multinational technology and e-commerce company founded in 1994 by Jeff Bezos. Headquartered in Seattle, Washington, Amazon operates one of the world's largest online marketplaces and provides services across retail, cloud computing, digital entertainment, artificial intelligence, smart devices, and logistics. The company serves hundreds of millions of customers globally through its extensive ecosystem of products and services.
Customer Support: Amazon primarily provides assistance through its online Help Center, live chat, mobile app support, and phone support services.
Customer Support Phone: 1-888-280-4331
Amazon operates in the e-commerce, cloud computing, digital services, and technology industries. Its businesses include online retail, Amazon Web Services (AWS), digital streaming, smart devices, advertising, and logistics services.
User sentiment toward Amazon is mixed. Many customers appreciate its product selection, fast delivery, and convenience, while complaints commonly focus on account issues, seller disputes, delivery problems, refunds, and customer service experiences.
If you’ve experienced issues with Amazon, you’re not alone. Share your experience or file a complaint to let your voice be heard.
