I am an Amazon Prime Video user and I recently contacted support about an issue I was having with the service. During th...is call, they assisted me and resolved my problem, but I was charged a $5 fee for the fix. I am not sure whether this phone number actually belongs to Amazon or to an authorized pa
I have been an Amazon Prime customer, and on September 23, 2026, my Amazon Prime account was stolen and accessed without... my permission. Following this incident, my personal identity was also compromised, which forced me to file reports with the FTC, IC3 and my local police department, and to place f
I have been a Prime member of Amazon for many years and I expect a more solution‑oriented approach because of this long‑...term relationship. I purchased a Bosch Aerotwin wiper set from Amazon at a campaign price of approximately ₺550, while the normal price of the product was around ₺950. In the produ
I purchased two SINOMAN wall lamps via Amazon India under order number 405-7708150-6929108 and received them on 10 Octob...er. As soon as I opened the package and inspected the lamps, I saw that the quality was unacceptable. The metal parts are discoloured, with visible scratches, wear and black marks
On 29 August 2026, I purchased a second‑hand Samsung 75" Neo QLED QN85F television, classified as “Like New”, via Amazon... Depo for ₺82,174.05 in four instalments. I knowingly preferred a second‑hand product; however, during the first installation on 31 August, the authorised Samsung service detected
I have been experiencing a problem trying to place an order on Amazon US and I would like this to be resolved as soon as... possible. I am trying to buy a doll and a DVD, but I cannot complete the checkout process even though I follow all the steps correctly. I first tried to place this order last nigh
I placed an order on Amazon (Order Number 404-9158359-4959502) with my delivery address registered in central Tekirdağ. ...I first placed this order on October 2. While tracking the shipment, I discovered that the package had been returned to the seller as “undeliverable,” and a refund had subsequently
For approximately 15 days, I have been trying to purchase a Stanley-branded thermos through the Amazon Türkiye website a...nd mobile app. However, despite my orders being placed successfully, they are automatically canceled about five minutes later due to what appears to be a system error. I have attem
I purchased an MSI B650M Project Zero motherboard from Amazon.com.tr for TRY 10,387.99 under order number 403-8957202-70...65906 (ASIN B0CJYBXKJ8), sold and advertised as a brand new product. When the package was delivered and I opened it, I immediately noticed that the security seals on the box were t
I placed an order on Amazon on 24 September 2026 for the product “Asus ROG Strix LC III 360 ARGB 360mm CPU Liquid Cooler...” with order number 171-0993157-0985142. From the beginning, the estimated delivery date was shown as 12–14 October, however the delivery date is constantly postponed and the produ
I am writing to raise a serious complaint about repeated delivery failures by Amazon to my address, despite us being at ...home and waiting for the packages. In the last few weeks, my last two Amazon orders have not been delivered properly. The first failed attempt was about two weeks ago, and the seco
Some time ago I purchased a Philips Sonicare 9000 electric toothbrush from Amazon Turkey. Shortly after I started using ...the device, I noticed an assembly malfunction: the motor section was faulty and the device was operating very noisily. I took the product to the authorized service, and as a result
I recently noticed an unauthorized deduction of AED 268.78 from my Dubai Islamic Bank account, shown on my statement as ...a transaction with “amazon.ae” dated 4 October 2026. I did not place any order or authorize any purchase for this amount. After noticing the charge, I immediately contacted Dubai I
I ordered a Samsung S25 Ultra phone from Amazon Türkiye on 27 September. The next day, my order was cancelled without an...y explanation, and I noticed that the price of the same product had been significantly increased. Despite this, I placed a new order for the same phone on 28 September. This time,
"I was able to get in touch with a neighbor to get my package so all is well....but please moving forward place all my packages on my porch please and thank you"
I placed an order on Amazon on September 19 for two Halloween tops for women, under the name Marsha P***. The payment fo...r this order was taken from my account on September 22, but I have still not received my items. I live in Covington, Louisiana, USA, and no delivery has been made to my address. Af
For about 15 days, since around 20 September 2026, I have been unable to properly use my Amazon.com account due to probl...ems with identity and payment method verification, which ultimately led to my account being closed as “suspicious activity”. After my payment method was flagged, Amazon requested i
I am trying to purchase a WMF pressure cooker through the Amazon mobile app, but since yesterday, I have repeatedly rece...ived a “payment cannot be verified” error at the payment stage and have been unable to complete my order. Every time I try to pay with the same credit card, the system rejects the
I have recently been experiencing repeated delivery delays with my Amazon orders that are eligible for Prime delivery. E...ven though I am a Prime member and the products are shown as eligible for Prime delivery, my orders are not arriving on the promised delivery date. In my most recent case, my order
I have been repeatedly unable to reach Amazon customer service through the mobile application, and this has now become v...ery frustrating. I am trying to contact support in order to change the delivery time on one of my orders, but the app will not connect me to a chat representative, and the callback
I purchased an XGIMI Horizon S Max projector at a discounted price from a seller called Hayat Elektronik through Amazon ...on 29 September 2026. My order was confirmed and a delivery date was provided, but the product has still not been shipped. In a message sent to me, the seller stated that the produ
I am writing regarding a serious security and billing issue with my Amazon.com account associated with the email address... dsears***@yahoo.com. Around two weeks ago, I received an email from Amazon stating that my email address had been successfully updated. I did not request or authorize any change t
I am writing regarding an Amazon.com order where I was unable to complete a return in time due to transportation issues,... and I am asking for your assistance in reopening the return window or issuing a refund. My order number is 112-5110041-11884263 and it included two items: a Mini Maglite flashligh
I ordered two pieces of the product “2024 Sofa Cover, Large Stretchable 3-Seater Sofa Covers, Silver Gray, from Homodows...ky” from the seller Kiikooo through Amazon, for a total of approximately EGP 3,600, with cash on delivery, under order number 406-1246784-9393956 in the name of Nadia M***. The ord
Amazon is a multinational technology and e-commerce company founded in 1994 by Jeff Bezos. Headquartered in Seattle, Washington, Amazon operates one of the world's largest online marketplaces and provides services across retail, cloud computing, digital entertainment, artificial intelligence, smart devices, and logistics. The company serves hundreds of millions of customers globally through its extensive ecosystem of products and services.
Customer Support: Amazon primarily provides assistance through its online Help Center, live chat, mobile app support, and phone support services.
Customer Support Phone: 1-888-280-4331
Amazon operates in the e-commerce, cloud computing, digital services, and technology industries. Its businesses include online retail, Amazon Web Services (AWS), digital streaming, smart devices, advertising, and logistics services.
User sentiment toward Amazon is mixed. Many customers appreciate its product selection, fast delivery, and convenience, while complaints commonly focus on account issues, seller disputes, delivery problems, refunds, and customer service experiences.
If you’ve experienced issues with Amazon, you’re not alone. Share your experience or file a complaint to let your voice be heard.
