Delonghi

I am reporting a defective De'Longhi CGH 900 toaster machine sold in Türkiye. The product failed on first use by tripping the electrical circuit breaker, which clearly indicates a defect from the outset. The device was taken to an authorized service center in Türkiye, but warranty service was refuse...

On February 10, 2026, I purchased a coffee machine from De’Longhi’s official website under order number TS100217796. Although the website clearly stated that the product would be shipped within two business days, as of the fifth day, my order had still not been shipped. During this time, I contacte...

I purchased a De’Longhi Icona Vintage appliance from a website, and on February 6, 2025, the product began experiencing problems and did not function as expected. Because of this defect, I contacted the relevant seller and explained the issue in detail. Customer service informed me that my payment w...

On September 26, 2025, I purchased a fully automatic coffee machine — De’Longhi ECAM290.61.SB3, product code 42000184, serial number 41632 — from BİM. I have the e-Archive invoice numbered AE02025004304097 as the proof of purchase. I used the machine normally and according to the user manual. About...

About 7–8 months ago, I purchased a De’Longhi ECAM 320.70 TB series coffee machine from MediaMarkt. At the time, I paid $750, and today the same product sells for around $1,030. I specifically chose De’Longhi because I believed it was a high-quality brand, and we stretched our budget to invest in th...

I own a DeLonghi Magnifica Evo coffee machine, and I am facing a persistent technical problem. Despite performing all necessary maintenance and cleaning procedures, the machine displays an exclamation mark error whenever I try to brew coffee. Although it grinds the coffee beans properly, it fails to...

Purchasing a DeLonghi coffee machine has become one of the biggest regrets in our lives. For the past three months, our coffee machine has been out of service due to a serious technical fault. After sending the machine for inspection, we were informed that the motherboard was burned out and needed t...

On September 13, 2024, I purchased the DeLonghi Magnifica Start ECAM220.31.SB Automatic Coffee Machine from the MediaMarkt online store. After brewing only about 10 to 15 cups of coffee, the machine unexpectedly switched to descaling mode. I followed the descaling instructions step by step, but the ...

I recently purchased a DeLonghi coffee machine and encountered an issue right during my first use. When I initially tried the hot water function, it worked without any problems. However, afterward, the grinder light on the machine started flashing continuously, and I was unable to use the coffee bre...

On 10.05.2025, my Delonghi coffee machine (ECAM310.80. SB), which I bought from Teknosa Forum Istanbul store, gave an error after just a few uses and now no operation can be done. When I call customer service, they insist that the product should be sent to the technical service. I preferred the Delo...

Hello DeLonghi, I recently purchased the DeLonghi Magnifica Evo ECAM290.81.TB espresso machine, and from the very beginning, I’ve been having an issue with the water tank not fitting properly into place. I have to apply pressure with my hand to make it sit correctly, and only then does the machine r...

On March 7, 2025, I purchased the Delonghi Magnifica Plus automatic coffee machine from MediaMarkt. By March 13, after using it only 2–3 times, the machine started showing constant error messages, failed to dispense coffee despite grinding it, and sent all grounds directly into the waste bin. Half a...

I recently purchased the Delonghi ICM 16731 drip coffee machine, and I’m extremely disappointed with its performance. From day one, it has never brewed hot coffee—which, for a coffee maker, should be the most basic function. The coffee it makes is barely warm, not even close to the temperature it sh...

I purchased the Delonghi Magnifica Evo S CAM290.81 coffee machine, expecting the quality and customer care that comes with such a reputable brand. Unfortunately, just one month into use, the milk container cracked on its own while attached to the machine—no impact, no drop, no misuse. We heard a sou...

I recently purchased the Delonghi Magnifica Start ECAM220.22.GB fully automatic coffee machine, and it malfunctioned after just one or two uses. When I contacted the seller about a replacement, they refused to process it without a service report, claiming the product had been used. I delivered the ...

I bought my De'Longhi Magnifica Evo exactly a year ago, expecting reliable performance from a brand known for quality. Unfortunately, that hasn’t been the case. While the machine still heats milk properly, it no longer froths milk at all—which is one of the main reasons I bought it in the first plac...

I recently decided to start using my De'Longhi Nescafe Dolce Gusto machine again after a break, so I bought a fresh pack of capsules, excited to enjoy my coffee. But when I tried to use the machine, it powered on as usual—but no water came out at all. The machine makes sound and acts like it's brewi...

I’m extremely frustrated with both De'Longhi and their authorized service partner regarding my De'Longhi Vintage toaster, which recently stopped working. I took it to the Elkar Elektrik service center in Çanakkale, expecting a quick response as promised. They said they’d call me back the same day—bu...

Hello, I also purchased the De'Longhi Magnifica Evo coffee machine hoping for quality, but instead I’ve been dealing with disappointing performance from the very start. From day one, the coffee temperature has been noticeably low—not just in my opinion, but everyone who’s visited and had a cup has c...

I bought the Delonghi Magnifica Plus coffee machine on 09/19/2024. My product had problems turning itself off and on. The authorized service diagnosed an electronic fault. I was called by the Delonghi Turkey distributor and they stated that they could not do it because they could not supply the part...

I bought the De'Longhi Dinamica Plus specifically because it advertised a built-in milk heating feature. I was excited to enjoy lattes and cappuccinos at home, expecting a fully automated experience. But to my surprise and disappointment, the machine doesn’t heat the milk at all—it dispenses it ice ...

I purchased the De'Longhi Evo ECAM 81 on March 13 and was initially excited to use it. But just one day later, on March 14, I attempted the first descaling process—and that’s when everything went downhill. Since completing the descaling cycle, the machine simply refuses to work. At first, the error...

On December 31, 2024, I purchased a Delonghi BCO421 coffee machine directly from their website. Upon filling the espresso water reservoir, I noticed it was leaking even before attaching it to the machine. When I contacted customer service, they told me the product must be sent to an authorized serv...