The Citroën e-C4X I purchased in June 2025 allows a significant amount of water to enter the cabin when the sunroof drainage channel becomes clogged. When I brought the vehicle to the authorized service center in Ankara on October 19, 2025 with this complaint, they simply cleaned the drainage channel and returned the car to me, saying the issue would no longer occur. However, the same problem happened again last week, and the vehicle once again took on water inside. It is not acceptable for a vehicle to allow such severe water intrusion simply because the sunroof drainage channel becomes clogged, especially in terms of passenger safety and the vehicle’s interior electronic components. I do not want to worry about whether it will rain while driving a Citroën with a sunroof. Tomorrow, I will take the vehicle back to the authorized service center in Ankara to have the issue properly diagnosed and officially documented. I expect Citroën to resolve this issue—which is starting to appear chronic—not with a temporary drain cleaning, but with a permanent and safe solution, and, if necessary, to fully cover the cost of the repair, including parts and labor, as a brand responsibility.
On February 28, 2020, I took delivery of my 2020 model Citroen C5 Aircross. Recently, there was a water leak from the EGR valve cooler housing, which drained the engine coolant and caused my car to overheat and stop working. The service center replaced the part, but I believe this issue should be co...
I bought a c4x model vehicle from the Citroen Ercan dealer in Elazığ province in 2024. The vehicle is currently 6500 km. While there was no external factor such as an accident, impact, friction, force, forcing, hitting, etc. in the vehicle, hairline cracks formed internally in the rear two taillight...
On December 23, 2024, I left my 2024 model Citroen C5 Aircross at Öztek Adana Citroen Authorized Service for a collision detection fault and a 15,000 km maintenance. However, the events during this process have severely damaged both my confidence in the safety of my vehicle and my trust in your bran...
I took my 2024 model Citroen C4X, which I bought brand new and is only 9 months old, to the Ankara Etimesgut Otosay Citroën Authorized Service Center for its 15,000 km routine maintenance on Wednesday, June 18, 2025, with a scheduled appointment. After registration at the service, my flawless, scrat...
On January 8, 2026, I purchased a brand-new Citroën C4 X at the Mar Citroën dealership in Eyüp, Istanbul, and completed the transaction by paying the full purchase price of $40,000 through my bank. During the vehicle pickup inspection, I noticed a defect on the right rear door sill — a roughly 1 cm ...
Comments