On Friday, December 26, I made a hotel reservation for Egypt through Booking.com with a total payment of $337.40 USD, and I canceled the reservation on the same day. During the cancellation process, I was informed that the refund would be processed within 7–12 days.
As of today, even though approximately 10 days have passed, there is no refund reflected on my Garanti Bank debit card. There is also no pending authorization or pending transaction visible on my card. In the Booking.com system, my confirmation number is 6623913067.
Despite checking pending card transactions, I cannot see any refund, so I do not know what action I should take or where the process is delayed. I am requesting that the $337.40 USD payment for this same-day canceled reservation be refunded to my Garanti Bank debit card as soon as possible, and that the status of the refund process be clearly explained to me in writing.
I canceled my reservation with reference number 5952****56 through Booking.com on November 26. I paid a total of $51 USD using my debit card, and after canceling the reservation, I expected the refund to be issued back to the same card. However, even after approximately 20 days, no refund or transac...
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I canceled my reservation on Booking.com, but my refund has still not been credited to my account. It has already been 12 days since the cancellation, and there has been no sign of the money being returned. This delay is extremely frustrating and unacceptable, especially considering how quickly paym...
I booked a hotel through Booking.com and canceled the reservation on the same day. I was initially told that the refund process was in progress, but later received a notice that the refund was canceled. The reservation details are as follows: Reservation number: 4970101703 Pin code: 6553 Date: Octo...
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