to read complaints and reviews, or file yours. 
Consumers are most likely to be attracted to informal methods of resolving their disputes at a time when formal methods are not working for them. Turkey is about to reform its judicial system, as it is known to be very slow and carries a high workload. AKP officials say the reforms will speed up a judicial system swamped by as many as two million cases, some waiting years to be heard.
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Resource: Consumer Protection In Turkey: Law, Informality and The Role of The Media; Naomi Creutzfeldt, Petra Mahy, Jana Kazaz, Emre Caliskan and Yin Yin Lu
