For approximately two months, my Türk Telekom line in Turkey has been blocked in connection with Uption, and I have been unable to use it properly. During this time, I attempted to contact Uption by phone multiple times, but my calls have not been answered and I have not been able to receive any su...
I am a customer of Uption Bank with a savings account linked to IBAN **** 0014 3000 0000 0026 4099 64, in the name of Amaechi Benedict Oford***. The email address associated with my account is amaechiez***@yahoo.com. I normally use my Uption Bank app in Esenyurt, Istanbul, but I travelled to Nigeria...
"Thank you very much, I didn't expect it to be this fast, I'm grateful."
I am using a transfer account on Uption, and as of today, I can no longer access my account. When I try to log in to the application, I receive a warn...
I am experiencing a serious issue with my Uption account, which has been locked for approximately 24 hours while trying to access it through the Android application. My account was suddenly locked, and since then I have not been able to access my funds. I contacted Uption customer service regarding...
"The company pledged a refund, but nothing was refunded and there was no response. I'd recommend looking at alternatives to this company, because they are very unresponsive and expensive."
On December 29, 2025, I completed a **bank transfer of $4,100 through the Uption app. Although Uption is associated with Aktif Bank, I noticed that Ak...
On December 18, 2025, at around 8:30 p.m., an amount of $17 USD was withdrawn from my UPTION account via an online transfer without my knowledge or authorization. My UPTION account is linked to my AK Bank and VakıfBank accounts, and I noticed this unexpected deduction when I checked my balance. I c...
I applied for a virtual card through UPTION, and on December 2, 2025, representatives came to my home and had me sign and submit the required documents. However, even though nine days have passed, my card has still not been delivered. Despite signing the delivery documents, I have not received any ...
I submitted a phone number change request through the Uption mobile app, but for three days my request has remained stuck in “under review” status with no progress. Since I need to use my account actively during this time, this delay has caused me significant inconvenience. Regarding this delay, I ...
"Thank you very much"
My Uption account has been blocked for approximately four days—including three business days and one weekend day—without any reason or explanation. Du...
My Uption account has been closed for about one month without any explanation. I was using the account only to receive money sent by a friend from abroad, and after this transaction, my account was completely shut down. Since that date, I have tried to contact Uption many times by phone and by emai...
On 12/08/2025, I transferred €3,700 from my VakıfBank account to my euro account in Aktif Bank’s Uption app. The reference number for this transaction on VakıfBank’s side is S003984025566425. VakıfBank successfully sent the money, but the transaction was rejected by Uption. Even though this was a do...
For the past week, the ₺6,006 balance in my Uption account has been blocked, and I have been unable to access it in any way. My account displays a warning saying “temporarily blocked, please contact us via email,” but even after sending multiple emails, I have received no response. When I managed to...
During a fake scholarship application under the name “Genciz Biz,” I was tricked into creating accounts on the Parolapara and Uption platforms. During...
On October 7, my individual account at Uption Bank was blocked without any prior notice, and I have been unable to access it since that day. The account was opened digitally, and my IBAN number is TR07************************32. Due to the block, I am unable to withdraw my money, which has caused me...
Two days ago, a money transfer of €130 was sent to me from abroad. However, when I tried to log into my Uption individual account, I was redirected to the security question screen. Even though I entered the correct answer, the system did not accept it. I didn’t receive any other error message or war...
"Full"
Despite signing and submitting all the required documents for my Uption Bank account registered under the name H** M****,** my account has been tempor...
On June 1, 2025, a person named A** D******** accidentally sent ₺50 to my account on Uption. Following this transaction, my account was blocked without any notification. Because of this, I can’t access my own money, which is ₺205. When I noticed the issue, I contacted customer service. They told me ...
On August 3, 2025, my Uption account was blocked without any explanation or stated reason. Although there is still a balance remaining in my account, I have been unable to access it since the block. When I contacted customer support, I was simply told to wait, but no progress or update has been made...
I am a new user of the Uption app, and for more than two weeks now, my account has been temporarily blocked without any explanation. I am unable to log in, see whether I have any balance in the account, or view my transaction history. The phone number linked to my account is 552 922 80**. After the...
I created an account on the Uption platform, hoping to use its services smoothly. However, I was never able to use my account because it has been stuck in the verification process from the very beginning. Although the system claims that my card has been delivered, I have not received any physical ca...
I am writing to report the serious problems I have faced while using Uption’s services. Unfortunately, instead of streamlining customer operations, Uption has created an overly complex and time-consuming bureaucratic process. The excessive paperwork and repeated document requests significantly delay...
"Thank you"
On June 29, 2026, at around 9:00 PM, I noticed that my Uption account was compromised, and I have been unable to access it since then. I believe my pe...
On June 24, 2025, at 00:00:50, I transferred ₺2.519,69 to fund my Uption account. This was my first transaction on the platform, and I was informed that I needed to complete a verification process before the funds could be credited. I immediately followed all the necessary steps, contacted Uption vi...
I’ve been locked out of my Uption account ever since I changed my mobile operator. Because of the SIM change, I can’t log in, and my funds are stuck in the account. I’ve been trying to contact Uption for three days now—calling their customer service line leads nowhere, and I’ve sent multiple emails ...