On October 23, 2026, I booked a room at Wish More Hotel Istanbul through Vio.com for a stay between November 5 and 8, 20...26, and I was charged a total of $229.32. Ten minutes after completing the reservation, I realized that I had accidentally selected the wrong dates. Within about 10 minutes of maki
While trying to make a one-night reservation at Vespia Hotel Yakuplu through Vio.com, with check-in on October 4 and che...ck-out on October 5, the reservation was mistakenly created for September 26–27 due to the website's faulty and unreliable system. When I noticed the error, I was unable to change
I made a reservation through Vio.com for a 3‑night stay at Crowne Plaza Pune. The booking was made on 19 September, with... check‑in on 20 September and check‑out on 23 September, for which I paid 21,000 INR. The amount was deducted and I received a confirmation from Vio.com, so I proceeded to the hote
On August 26, I made a hotel reservation through Vio.com for Corendon Grand Park Hotel for approximately $306. I had use...d this website before and was a regular customer. When I realized that the reservation dates were incorrect, I contacted the hotel. The hotel representatives told me that if they c
Around 3:30 PM on September 18, I made a $470 reservation through Vio.com for a stay at the Novotel hotel in Istanbul fr...om September 23 to September 27. My intention was to book a stay with check-in on September 23 and check-out on September 27, but somehow the system created the reservation for Sep
On 14.05.2026, I made a hotel reservation via Vio.com with the reservation number 260514175889463185 for Avist Hotel Avc...ilar. By mistake, I booked the stay for check‑in on 22 May and check‑out on 23 May, whereas the dates we actually wanted were check‑in on 21 May and check‑out on 22 May. Right afte
I made hotel reservation number 260514175889463185 through Vio.com on May 14, 2026. I accidentally made the reservation ...for check-in on May 22 and check-out on May 23. However, the dates we actually needed were check-in on May 21 and check-out on May 22. When we immediately requested a date change,
I made a two-night reservation through Vio.com at Wyndham Grand Istanbul Levent Hotel & Conference Center for December 5...–7. The reservation was made under the name Ebubekir Alper Özer, with confirmation number HG4T5Z. When I arrived at the hotel to check in, the hotel staff told me that they could
I’ve tried booking multiple hotel stays through Vio.com and similar discount travel sites, lured by rates advertised at ...10–20% below standard prices. Each time, I’ve paid up front but then either received “invalid reservation” notices or been told the hotel has no record of my booking. Every attempt
"I checked into the hotel without any problems. As they said, I didn't receive confirmation in the last week, but when I went to the hotel, there was no issue and I stayed as stated."
I made a reservation through Vio.com and immediately received a payment confirmation email. To double-check, I called th...e hotel—only to learn they have no record of my booking. Concerned, I contacted Vio.com support via their online form, but all I received were generic, automated replies that did n
I booked a hotel stay through Vio.com and immediately paid the full amount, expecting a confirmed reservation. When I ca...lled the hotel to verify my booking, they told me “We don’t have your reservation.” Confused, I checked my bank statement and saw Vio.com had withdrawn my payment, yet no confirmat
I booked a room through Vio.com and immediately received an “invalid reservation” notice, yet they still charged my paym...ent. When I checked my bank account, the full amount was withdrawn, but Vio.com never issued a refund. Frustrated, I called the Dosinia Hotel directly—only to learn they have no pa
I live in Germany and booked a stay at Dosinia Hotel through Vio.com, a European travel site. The hotel’s local rate is ...₺55,000 per night, but Vio.com charged me €1,050 (roughly ₺37,000). On booking day, I immediately called the hotel to confirm my reservation. For four days they gave only vague res
I accidentally booked my hotel stay for July 25 instead of July 23 through Vio.com and immediately noticed the error. I ...reached out to the Hampton by Hilton Antalya staff the next morning, but they told me “We don’t work with that site” and couldn’t help. Frustrated, I contacted Vio.com’s customer s
I tried to book a room through Vio.com just ten minutes before midnight, expecting a quick and smooth transaction. Unfor...tunately, their system threw an error and failed to confirm the reservation. Thinking it hadn’t gone through, I attempted two more times. To my shock, all three attempts were charg
Vio.com is an online hotel booking and travel comparison platform that allows users to search accommodation prices from multiple travel suppliers. The platform has operated since 2016 and focuses on helping travelers compare hotel rates and complete accommodation bookings online.
Customer Support: Vio.com provides 24/7 customer support through its Help Center and online request system.
Vio.com operates in the online travel and hotel booking industry. It compares accommodation offers from travel suppliers and facilitates hotel reservations, with services covering pricing, booking confirmation, reservation changes, cancellations, refunds, and customer assistance.
User feedback is mixed. Many customers praise Vio.com for competitive hotel prices and an easy booking process, while recurring complaints involve reservation confirmation, changing dates, cancellations, refunds, price changes, and customer support.
If you have experienced a problem with Vio.com, you can share your complaint or experience on Xolvie to help other travelers understand common booking, payment, refund, and customer support issues.
