Uption blocked my account and funds without notice, how can I get access back?

I am using the UPTION mobile application on an iPhone 12 mini with the latest iOS in Istanbul, Turkey, and for the past four days I have been unable to transfer my balance to anyone. On Friday, immediately after receiving a payment from another account, every attempt to send money to domestic bank a...

For approximately two months, my Türk Telekom line in Turkey has been blocked in connection with Uption, and I have been unable to use it properly. During this time, I attempted to contact Uption by phone multiple times, but my calls have not been answered and I have not been able to receive any su...

I am a customer of Uption Bank with a savings account linked to IBAN **** 0014 3000 0000 0026 4099 64, in the name of Amaechi Benedict Oford***. The email address associated with my account is amaechiez***@yahoo.com. I normally use my Uption Bank app in Esenyurt, Istanbul, but I travelled to Nigeria...

I am experiencing a serious issue with my Uption account, which has been locked for approximately 24 hours while trying to access it through the Android application. My account was suddenly locked, and since then I have not been able to access my funds. I contacted Uption customer service regarding...

My Uption account has been closed for about one month without any explanation. I was using the account only to receive money sent by a friend from abroad, and after this transaction, my account was completely shut down. Since that date, I have tried to contact Uption many times by phone and by emai...

For the past week, the ₺6,006 balance in my Uption account has been blocked, and I have been unable to access it in any way. My account displays a warning saying “temporarily blocked, please contact us via email,” but even after sending multiple emails, I have received no response. When I managed to...

On October 7, my individual account at Uption Bank was blocked without any prior notice, and I have been unable to access it since that day. The account was opened digitally, and my IBAN number is TR07************************32. Due to the block, I am unable to withdraw my money, which has caused me...

On June 1, 2025, a person named A** D******** accidentally sent ₺50 to my account on Uption. Following this transaction, my account was blocked without any notification. Because of this, I can’t access my own money, which is ₺205. When I noticed the issue, I contacted customer service. They told me ...

On August 3, 2025, my Uption account was blocked without any explanation or stated reason. Although there is still a balance remaining in my account, I have been unable to access it since the block. When I contacted customer support, I was simply told to wait, but no progress or update has been made...

I am a new user of the Uption app, and for more than two weeks now, my account has been temporarily blocked without any explanation. I am unable to log in, see whether I have any balance in the account, or view my transaction history. The phone number linked to my account is 552 922 80**. After the...

Hello, my Uption account has been blocked again for the second time. I have money in the account, but it keeps getting frozen without any clear reason. This constant blocking is causing me serious trouble and frustration. I chose Uption because I trusted it to be safe, but these repeated blocks are ...

My Uption account has been restricted, and I have no idea why. They said it’s because of two or three transactions, but they won’t explain the exact reason. If I can’t make transfers, then why did I even download this app? This situation is unacceptable. I can’t even use my card for any transactions...

I have only had my Uption account for 2 to 3 months, and despite making just 10 to 15 transfers totaling around ₺2,000 to ₺5,000, my account was suddenly blocked without explanation. When I asked why, they said the relevant department is reviewing my account, and this process will take at least two ...

Uption has blocked my account, and I can’t access or withdraw any of my funds. I’ve only been using the platform for less than a month, and suddenly my account was frozen without any explanation. I called customer service right away, and they said someone would get back to me—but I haven’t received ...

My UPTION account was locked and I could not access my money I have written to the email several times to find out why but no reason was given. If they do not want to continue providing me with their services, they should give me the money in my account. This is legitimate money and there should be ...

For nearly a week now, my Uption account has been under a temporary block for reasons I was never informed about. No explanation has been given, and no valid reason was provided for this sudden restriction. Every time I try to contact support, I get the same vague response: “Your account is under re...

I received an international money transfer through the Uption app, but right after that, my account was suddenly and temporarily blocked without any explanation. When I tried to log in, I was met with a message saying, “Your account has been temporarily blocked.” I have no idea why this happened, an...

I trusted the Uption Card and loaded $2000 into my account, intending to use it for USD transactions. However, when I tried to make a purchase, the transaction failed multiple times. Then came the real shock, when I logged into my account, I saw that my USD balance had been automatically converted t...

My Uption account has been restricted, and I have no idea why. I wasn’t notified of any issue, and no explanation has been given. As a result, I’m completely unable to transfer or withdraw the money in my account. I’ve been waiting for someone from Uption to reach out and clarify the situation, but...

I opened a mobile banking account with Uption about a week ago, hoping to manage my finances more easily. But just one day after opening the account, it was suddenly blocked without warning. This account is crucial for me—I use the IBAN to receive monthly rent payments from my tenants. Now I can’t ...

Hello, I received an EFT transfer of ₺100,000 to my Uption account, but immediately after, my account was blocked. I am unable to access my funds, and this is causing serious issues for me. I have tried contacting customer support, but I am not getting any clear answers. I need my money to be retur...