On November 9, 2025, I purchased the annual subscription for the FaceLab app through the Apple App Store. The purchase p...age indicated that the $21 payment would be charged in installments, but instead, the full amount was charged in a single transaction. Immediately after completing the purchase, I
On October 16, 2025, I started using the Facelab app under what I believed was its free version. However, without my kno...wledge or authorization, $32 was charged to my virtual card ending in 5741. This virtual card was created solely for this transaction, was not saved to my account, had no spending
I am extremely dissatisfied with the Facelab app. The company charged my account without my knowledge or permission, and... I woke up to find that my money was gone. I have been trying to contact the company, but I cannot find a customer service phone number. I need a way to speak with a representativ
I downloaded the Facelab app, but I never subscribed to any paid plan. Even though I did not sign up for a subscription,... $3 was charged from my account without my authorization. I did not approve this charge, and I am requesting an immediate refund of the $3 that was taken from my account. I also a
I downloaded the Facelab photo editing app because I wanted to edit my photos. The app offered a one-week free trial, so... I accepted the trial believing I would be able to use the service for free during that period. However, even though I signed up for the free trial, I was charged immediately inst
I recently discovered that Facelab has been charging my account $3 every week through mail-order payments. I had no idea... these recurring charges were being processed, and I only noticed them after reviewing my account activity. I honestly don't know what I may have tapped, but I never knowingly agr
FaceLab is an AI-powered photo editing application developed by Lyrebird Studio. The app offers face retouching, aging effects, hairstyle simulations, gender swap filters, beard editing, and AI-powered image enhancement tools. It is available on Android and iOS and operates on a freemium subscription model.
Customer support email: [email protected]
FaceLab operates in the mobile photography and AI photo editing industry. The application enables users to enhance selfies, apply virtual beauty effects, experiment with hairstyles, generate aging transformations, and create AI-enhanced portraits through free and premium features.
User feedback is mixed, with complaints commonly related to subscriptions, premium access, app performance, and customer support.
If you've experienced issues with FaceLab, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
