LiveCareer Hides Its Subscription Cancellation Option

On August 28, 2026, I made a one-time payment through Livecareer.com.tr solely to create a CV and download it as a PDF. A charge of $1.90 was made to my Ziraat Bank card, and I authorized this payment with the understanding that it was a one-time purchase. Before making the payment, I noticed a statement on the website indicating that I needed to cancel within two weeks, so I wanted to make sure I canceled before that deadline.

On October 8, I logged back into my account to cancel my subscription, but I could not find any cancellation button, link, or instructions anywhere on the website. There was no visible option or even the slightest explanation of how to cancel in the membership settings, profile section, or payment area. Despite expecting customers to cancel within two weeks, the website provides no accessible cancellation method, which has caused me significant inconvenience and financial concern.

Today, I also contacted the website by email to explain the situation, but I have not received any response so far. I demand the immediate and permanent cancellation of all memberships and subscriptions registered under my name and linked to my Ziraat Bank card. I also request written confirmation that my subscription has been canceled and that no further automatic or recurring payments will be charged to my card under any circumstances.