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Bumble

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Bumble

Complaints

70 complaints
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Bumble Account Locked as Underage Despite Being an Adult and Verified

5

I am writing regarding a serious issue with my Bumble account, which has been wrongly locked under an “underage” flag. Y...

Bumble Fake Profile Uses My Photos Without Permission

I discovered that a fake profile had been created on Bumble using my photos and Instagram account without my knowledge o...

I Would Like All Personal Information Removed From Bumble

5

I am writing regarding an old Bumble account that I deactivated more than five years ago and no longer use. I do not wan...

Bumble Account Permanently Blocked!

7

I am writing regarding my Bumble account, which was permanently blocked years ago without any prior warning, message or ...

Bumble Banned My Account for an Identity Mistake

13

My Bumble account, linked to y*******@hotmail.com** and using the username Yakuphan, was permanently banned on May 31, 2...

Bumble Locked Me Out During Photo Verification

14

I open the app, it asks me to submit a photo for identity verification, but none of the photos I take are accepted. My p...

Bumble Closed My Subscription Account Without Cause

My paid Bumble account, which is registered with my phone number, was suddenly closed on May 25, 2026, without any warni...

Bumble App Not Working Properly - Slow & Can't See Messages

73

I have been experiencing serious performance issues with the Bumble app for the last 3 days. My account is active, and I...

Bumble App Not Working Properly - Slow & Can't See Messages
Bumble App Not Working Properly - Slow & Can't See Messages

Bumble Verified Profile Extorted Me After Moving to WhatsApp

Around midday on April 12, 2026, I matched with a verified Bumble profile. After chatting on Bumble for a while, we cont...

Fake Bumble Account Is Using My Pictures Without Permission

Without my knowledge or permission, someone created a fake Bumble profile using my photos under a different name. I only...

I Demand Review of My Unjust Bumble Account Ban

72

My Bumble account, registered under the email t*******@hotmail.com** and my name Tibet, has been disabled since December...

Bumble Account Banned Without Reason

8

I have been using Bumble in Tilburg, Netherlands, for about one year with the email address luu***[email protected] and the p...

My Bumble Account Blocked By Mistake

23

I am using the Bumble dating app on an Android device and my account has been blocked immediately after I verified it, w...

Bumble Account Security Concern After Unknown Login Attempt

5

I previously had an account on Bumble, but I am not entirely sure whether I deleted it. On March 16, 2026, around 12:26 ...

Bumble iPhone App Fails to Open Payment Screen for Premium

4

I am unable to purchase a Premium subscription on the Bumble app using my iPhone. When I try to initiate the purchase wi...

Bumble Selfie Verification Fails Every Time on Android

54

I am using Bumble on an Android phone, and since last night, I have been unable to complete the selfie verification. Eve...

Please Unblock My Bumble Account

26

I have a Bumble Premium subscription registered with the phone number 7318639***, and my account has suddenly been block...

Unblock My Bumble Account!

264

I am writing regarding an issue with my Bumble account, which was suddenly banned today. I use Bumble from India, and my...

Bumble Photo Verification Not Working

8

I am experiencing a photo verification issue on the Bumble app. The app requires photo verification for me to log into m...

Bumble Account Blocked Appealing

134

On 15/02/2026, when I opened the Bumble app, I discovered that my account had been blocked and suspended on the grounds ...

Reactivate My Bumble Account!

38

My Bumble dating account was blocked about an hour ago with a notification stating that it was related to nudity. I am v...

Bumble Premium Account Cannot Be Deleted Despite Repeated Attempts

38

For more than two weeks, I have been trying to delete my paid Bumble Premium account. I have attempted this both through...

Bumble Photo Verification Not Working Despite Multiple Attempts

December 31, 2025 3:29 PM69

Bumble is not approving my photo verification. I keep trying to take the same pose, but it never works. I have been tryi...

Brand Overview: Bumble

Bumble is a widely used online dating and social networking application known for empowering women to make the first move in heterosexual matches. The platform was founded in 2014 by Whitney Wolfe Herd and is currently operated by its parent company, Bumble Inc.

Contact Info

  • Customer Support Email: [email protected]
  • Phone Number: There is no publicly available customer support phone number for Bumble. The company explicitly states that all official support is handled via email or through their in-app help hub.

Industry and Operations

Bumble operates in the online dating and digital social networking industry. It functions on a freemium business model, allowing users to match and message for free while offering paid premium subscriptions for enhanced features, profile visibility, and extended matching times. The app is divided into three distinct connection modes:

  • Bumble Date: A dating mode where women must initiate the conversation within 24 hours of matching.
  • Bumble BFF: A platform designed to help users find platonic friendships and build local communities.
  • Bumble Bizz: A professional networking mode aimed at career building, mentoring, and business connections.

User Sentiment

Overall user sentiment on third-party consumer review platforms is largely negative, with many users expressing deep frustration over strict account management systems, billing disputes, and unresponsive customer service.

  • Sudden, unexplained account suspensions or permanent blocks without a clear appeals process.
  • Repeated technical glitches with the in-app photo verification system failing to recognize legitimate selfies.
  • Billing errors, such as continued charges after a subscription cancellation or premium features not activating after purchase.
  • Encounters with fake profiles, scammers, and bots despite the platform's security measures.
  • Slow, automated, or entirely unhelpful responses from customer support when attempting to resolve account access issues.
  • Frustration with conversations expiring quickly if the first move is not made within the initial time limit.

Share Your Experience

If you’ve experienced issues with Bumble, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.