Soulchill Refuses to Restore My Banned Account and Device

I have been experiencing a serious problem with the Soulchill application for several years. My account with UID 2450245 and my Android device were banned and restricted even though I did not violate any rules. Because of this ban, I have not been able to use the app for about two years. Before the ban, I was repeatedly targeted by people who hid behind the app and missed it. These people secretly recorded close-up videos, added voiceovers, edited the content and then used it to file malicious reports against me. I believe these coordinated and fake reports misled the system and led to an automatic account and device ban, even though I did nothing wrong. I also suspect that there are external tools or applications, such as so‑called “firewall” type programs, that are used by multiple people to enter accounts, record, manipulate media and submit false reports, which causes innocent users like me to be unfairly punished. This situation shows a serious security and moderation problem on the platform and makes users vulnerable to abuse. I kindly request Soulchill to immediately investigate my account with UID 2450245, check the reports and the media used against me, and verify that they are fabricated and manipulated. I am asking you to lift the ban on both my account and my device as soon as possible so that I can safely use the platform again. I also expect Soulchill to review the security and reporting systems so that similar unfair bans and victimization do not happen to other users in the future. Does this report mean it will be returned?