I am a customer of Uption Bank with a savings account linked to IBAN **** 0014 3000 0000 0026 4099 64, in the name of Amaechi Benedict Oford***. The email address associated with my account is amaechiez***@yahoo.com. I normally use my Uption Bank app in Esenyurt, Istanbul, but I travelled to Nigeria on 25 January 2026 and continued to use my account without any problems until 4 February 2026, when my savings account was suddenly and temporarily blocked. Shortly before the block, I received a transfer of 6,750 TL from a Ziraat Bank account owned by Phionah Namugga. Since 4 February 2026, I have not been able to access my savings account, and I have not received any clear explanation from Uption Bank as to why my account was blocked. When I contacted your customer service by phone, I was only told that the account is “temporarily blocked” without any further details or justification. I have also sent several emails asking for clarification and for my account to be restored, but I have not received any response. At the moment, I am stuck in Nigeria without access to my own funds, which is creating a very difficult situation for me. I request the immediate unlocking of my savings account and a clear written explanation of the reason for the block. I expect this issue to be resolved urgently so that I can use my account and my money again without further delay.
On August 3, 2025, my Uption account was blocked without any explanation or stated reason. Although there is still a balance remaining in my account, I have been unable to access it since the block. When I contacted customer support, I was simply told to wait, but no progress or update has been made...
On October 7, my individual account at Uption Bank was blocked without any prior notice, and I have been unable to access it since that day. The account was opened digitally, and my IBAN number is TR07************************32. Due to the block, I am unable to withdraw my money, which has caused me...
Hello, I received an EFT transfer of ₺100,000 to my Uption account, but immediately after, my account was blocked. I am unable to access my funds, and this is causing serious issues for me. I have tried contacting customer support, but I am not getting any clear answers. I need my money to be retur...
On June 5, 2025, I made a ₺1,900 deposit to my Uption account using my credit card. The amount was successfully deducted from my card, but the funds never appeared in my Uption balance. Since then, I’ve been trying to contact customer support—but with zero success. Their phone line keeps me waiting...
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