Soouya Logo

Soouya

Soouya Logo
Soouya

Complaints

1 complaint
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I Need a Refund for an Unauthorized Costext Apple Pay Transaction

June 14 6:03 PM4

I am writing to report an unauthorized charge of 46€ made today at around 1:00 p.m. (EU time) by Costext, which I unders...

I Need a Refund for an Unauthorized Costext Apple Pay Transaction

Brand Overview: Soouya

Soouya is a software company focused on data recovery and device utility solutions. The company operates under Soouya Technology Limited and has been active since around 2013. Its products mainly target users seeking file recovery, phone tracking, and system utility tools.

Contact Info

Customer support email: [email protected]

Industry and Operations

Soouya operates in the software and digital utility industry. The company offers tools designed for recovering deleted data, locating devices, and handling file management tasks across Windows and mobile platforms.

  • Data recovery software for Windows and Mac devices
  • Phone tracking and device location tools
  • File recovery for deleted, formatted, or corrupted data
  • Subscription-based software services and utility tools
  • Downloadable desktop applications and online services

User Sentiment

User sentiment is largely mixed to negative, with many complaints focusing on billing practices, subscription renewals, and refund issues.

  • Unexpected charges and automatic subscription renewals
  • Difficulty canceling subscriptions or stopping recurring billing
  • Refund requests reportedly denied or delayed
  • Complaints about software effectiveness and unsuccessful file recovery
  • Slow or limited customer support responses
  • Users reporting unauthorized or suspicious card charges
  • Issues accessing purchased services or activation keys

Share Your Experience

If you’ve experienced issues with Soouya, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.