I am experiencing a serious issue with my Uption account, which has been locked for approximately 24 hours while trying to access it through the Android application. My account was suddenly locked, and since then I have not been able to access my funds.
I contacted Uption customer service regarding the situation, but I was told that it was not within their control, that the process was ongoing, and that they could not provide any estimated timeline. The attitude I encountered gave me the impression that my issue was not being taken seriously.
I request that my Uption account be unlocked immediately, or if this is not possible, that my funds be refunded without further delay. I expect my issue to be handled as a priority and that I be clearly informed in writing about the reason for the account lock and the status of the process.
Uption has blocked my account, and I can’t access or withdraw any of my funds. I’ve only been using the platform for less than a month, and suddenly my account was frozen without any explanation. I called customer service right away, and they said someone would get back to me—but I haven’t received ...
I’ve been locked out of my Uption account ever since I changed my mobile operator. Because of the SIM change, I can’t log in, and my funds are stuck in the account. I’ve been trying to contact Uption for three days now—calling their customer service line leads nowhere, and I’ve sent multiple emails ...
I’ve been completely locked out of my Uption account and have no idea why. Every time I try to log in, the app gives me an error message. I even uninstalled and reinstalled the app, hoping that would fix it—but now it just says, “We can’t complete this right now,” and throws me out of the app entire...
For nearly a month, I’ve been calling Uption’s customer service daily to find out why my account was blocked. No one has given me a clear answer, and all I hear is, “We will call you back.” It’s been an entire month, and there’s been no update or resolution. This level of unresponsiveness is unacce...
My Uption account has been restricted, and I have no idea why. I wasn’t notified of any issue, and no explanation has been given. As a result, I’m completely unable to transfer or withdraw the money in my account. I’ve been waiting for someone from Uption to reach out and clarify the situation, but...
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