If Uption didn’t credit money you deposited via ATM and you want it reflected fast;
Verify the deposit details;
• Check your bank app for:
– Successful ATM deposit status
– Exact amount
– Date and time
• Save the ATM receipt (photo if paper)
• Note the ATM location and transaction reference number
Confirm expected processing time;
• Some ATM deposits take:
– Instant (same bank)
– Up to 24 hours
• If it’s been longer than 24–48 hours, escalate
Contact Uption Support immediately;
• State:
– You made an ATM deposit
– Funds are not reflected in your account
• Provide:
– Account email / ID
– Deposit amount
– Date & time
– ATM location
– Transaction reference number
• Attach:
– ATM receipt
– Bank statement screenshot
Ask them to;
• Manually verify and credit the deposit
• Confirm whether there’s a system delay
• Provide a clear resolution timeline
If delays continue;
Consider posting a complaint on Xolvie to push for resolution and warn others.
