On June 1, 2025, a person named A** D******** accidentally sent ₺50 to my account on Uption. Following this transaction, my account was blocked without any notification. Because of this, I can’t access my own money, which is ₺205. When I noticed the issue, I contacted customer service. They told me that I needed to provide written consent and fill out a form to withdraw the related amount. I completed and submitted the requested form, but it has been about 5–6 days with no response or action taken. My account has been blocked like this for nearly 4–5 months, and my problem still hasn’t been resolved. The mistakenly sent ₺50 hasn’t been refunded either, and due to the block, I can’t process the refund myself. This was my first transaction on the platform, and I’m deeply disappointed by this experience. I expect Uption to urgently remove the block on my account, return the ₺50 to the sender, and enable me to withdraw my own ₺205 as soon as possible. Because of the indifference and delays I’ve faced, I no longer plan to use this app.
On June 5, 2025, I made a ₺1,900 deposit to my Uption account using my credit card. The amount was successfully deducted from my card, but the funds never appeared in my Uption balance. Since then, I’ve been trying to contact customer support—but with zero success. Their phone line keeps me waiting...
On June 24, 2025, at 00:00:50, I transferred ₺2.519,69 to fund my Uption account. This was my first transaction on the platform, and I was informed that I needed to complete a verification process before the funds could be credited. I immediately followed all the necessary steps, contacted Uption vi...
On June 10, 2025, I attempted to load ₺20,000 onto my Uption account using my credit card. The amount was successfully deducted from my bank account, but the funds never appeared in my Uption balance. It’s been days, and there has been zero progress or communication from the company. I’ve tried eve...
On June 5, 2025, I transferred $500 USD from my Enpara personal account to my Uption account. Despite the funds being withdrawn from Enpara, the money never arrived in my Uption balance. When I contacted Uption customer service on the same day, I was told they do not accept foreign currency transfer...
Hello, I received an EFT transfer of ₺100,000 to my Uption account, but immediately after, my account was blocked. I am unable to access my funds, and this is causing serious issues for me. I have tried contacting customer support, but I am not getting any clear answers. I need my money to be retur...
Comments