I purchased a ticket through Trip.com for my April 4 Wizz Air flight from Budapest to Istanbul and also paid an addition...al fee for seat selection. My flight was delayed by approximately 3–4 hours by the airline, entirely outside of my control. After the delay, the first customer service representat
I am experiencing a serious issue regarding my Saudia Airlines flight ticket purchased through Trip.com. On March 27, 20...26, I was denied boarding for my flight departing from Istanbul Airport (reservation number 100332193524) because I did not have a form required by the Manila government. However,
I purchased a Wizz Air flight ticket from Budapest to Istanbul for March 21, 2026 through Trip.com. Later, I received a ...notification that the flight time had been changed. Since this change disrupted my travel plans, I canceled the ticket for free through Trip.com. However, several days have passed
I had to cancel my flight reservation from Istanbul to Dubai, which I purchased through Trip.com, due to security concer...ns caused by the ongoing conflict in the region. My reservation number is 1638318859325952. After canceling, I requested a cash refund of my ticket, but I was only offered a vouch
I purchased a flight ticket for two people through Trip.com for the Bogotá–São Paulo–Casablanca–Yaoundé route on March 2...5. The first flight in my reservation was operated by LATAM Airlines, and this flight was canceled, while the connecting flights with Royal Air Maroc were not canceled. When I tri
We purchased tickets for two people through Trip.com for the Air Arabia flights G9715 and connecting G9321 on March 9, 2...026, using a credit card. Due to issues with the flight route, we were advised to cancel our flight, and after speaking with customer service, we proceeded with the cancellation. D
The Düsseldorf–Istanbul Sabiha Gökçen flight (AJet) scheduled for April 5 at 1:10 PM, which we purchased through Trip.co...m on March 9, was canceled by the airline without our involvement. Under civil aviation regulations, we are entitled to a full refund without any deductions in such cases. However,
I made a one-night reservation through Trip.com for the Phi Phi Sand Sea View Resort in Thailand for April 22–23 (reserv...ation number 1638318781986930). At the time of booking, it was clearly stated that I had the right to free cancellation and a full refund. I paid $119 with my debit card. The hote
I purchased a ticket for my Istanbul–Dubai flight (departing March 19 and returning March 24) with Kuwait Airways, fligh...ts KU158 and KU675. Due to the war, Kuwait Airways canceled its flights until March 30. Despite this being a force majeure situation entirely beyond my control, I did not receive a
I purchased flight tickets through Trip.com with Flydubai for March 6, 2026 (Istanbul–Dubai, flight FZ752) and March 10,... 2026 (Dubai–Istanbul, flight FZ727), with reservation number 1653712602689494, for a total of $583. Despite the flights being canceled due to the war in the Middle East, my ticket
On March 20, 2026, I contacted the Trip.com call center to request a change and refund for my flight ticket and hotel bo...oking on the Jakarta–Singapore route, made under booking number 1367838825634549. The total amount I paid for this booking was around IDR 2,000,000. During my communication with t
On February 9, 2026, I rented a car for 38 days through Trip.com from Circular Car’s Istanbul Sabiha Gökçen branch. I wa...s supposed to pick up the vehicle at 10:00 AM, but I arrived at the company around 10:30 AM. Before I could take delivery of the car, I was forced to purchase additional insurance,
My Istanbul–Tokyo flight NH220, scheduled for February 4, 2026 at 6:25 PM, was canceled due to an aircraft malfunction. ...After the cancellation, the airline informed me that there were no available seats on other flights the following day and that they would not be able to rebook me. As a result, I a
I purchased a ticket through Trip.com for an Indigo Airlines flight on February 1, 2026, on the Phuket–Mumbai–Istanbul r...oute, under PNR number P8EFKJ. The ticket was listed as economy class with meals included. However, during this long 18-hour journey, I was not served any meal at all. I noticed t
I purchased a ticket through Trip.com because I trusted their “24-hour free cancellation guarantee.” However, the baggag...e fee they required me to purchase is not being refunded. There was no notice stating that the baggage purchase was non-refundable when I added it. In the attached explanation, the
I made a one-night hotel reservation through Trip.com for the Novotel Zurich Airport Messe in Zurich, Switzerland. The i...ntended check-in date was January 31, 2026, with check-out on February 1, 2026. However, I mistakenly booked the stay for January 30, 2026 check-in and January 31, 2026 check-out.
I purchased airline tickets through Trip.com in the name of M****** K****, paying a total of £415 by credit card. Howeve...r, the flight was canceled by the airline for reasons entirely beyond my control, and I was not offered any alternative flight on the same day. As a result, my planned trip did not
I purchased a ticket through Trip.com for the December 29, 2025 New York–Toronto flight under reservation number 1638314...906761560, paying a total of $233. Although the reservation appeared under Air Transat, the flight was to be operated by Porter. I received an email stating that the original fligh
On December 9, 2025, I made a reservation through Trip.com for a stay at the Hampton by Hilton in Samsun, with check-in ...on December 18 and check-out on December 19, 2025. I paid a total of $132 by credit card. On December 11, 2025, I contacted Trip.com customer service and canceled my reservation.
I made a reservation through Trip.com for a hotel called “Castle Cave Kapadokya” located in Ortahisar, Cappadocia, Nevşe...hir, Turkey. My reservation number is 1638317314812949. Today, after arriving from abroad and going to the location shown on the map, we discovered that no such hotel exists at the
I purchased a stay at the Hermitage Hotel Prague in Prague for December 21–25, 2025 through Trip.com with reservation nu...mber 1638316824110767. I paid $940 USD with my credit card for this reservation. Today, when I tried to cancel my reservation, I was told that not a single cent of the amount I pa
I purchased an Air Montenegro ticket through Trip.com about a week before my scheduled flight from Istanbul to Podgorica... on November 6, 2025. However, shortly before my trip, Montenegro suddenly introduced a visa requirement for travelers from my country. When I contacted the consulate, they confirm
On January 4, 2025, I purchased a fully refundable ticket through Trip.com for a flight operated by Turkish Airlines (TH...Y) and SAS Airlines. Although the price displayed on the website was ₺22,665.22, my card was actually charged ₺23,698.32. I intentionally chose the most expensive fare option to ma
On September 16, 2025, I purchased tickets through Trip.com for the Jakarta–Istanbul flights SV817 and SV261, with a tot...al payment of ₺19,673.43. On the same day, I canceled the tickets, and I was informed that the refund process had been initiated. The payment was made using my credit card (last fo
