Trip.com refund request

109 complaints

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Trip.com Refuses Refund Despite Safety Concerns Over Jordan Layover

24

On February 9, 2026, I purchased a round-trip flight ticket through Trip.com with Royal Jordanian Airlines, departing fr...

Trip.com Refuses to Transfer Paid Seats After Wizz Air Flight Delay

23

I purchased a ticket through Trip.com for my April 4 Wizz Air flight from Budapest to Istanbul and also paid an addition...

Trip.com Customer Service Unreachable After Boarding Denial

22

I am experiencing a serious issue regarding my Saudia Airlines flight ticket purchased through Trip.com. On March 27, 20...

Wizz Air Flight Change Leads to Incomplete Refund on Trip.com

14

I purchased a Wizz Air flight ticket from Budapest to Istanbul for March 21, 2026 through Trip.com. Later, I received a ...

Trip.com Refuses Cash Refund and Offers Voucher After Safety Cancellation

40

I had to cancel my flight reservation from Istanbul to Dubai, which I purchased through Trip.com, due to security concer...

Trip.com Rebooking Costs Higher Than Direct Airline Tickets

15

I purchased a flight ticket for two people through Trip.com for the Bogotá–São Paulo–Casablanca–Yaoundé route on March 2...

Trip.com Fails to Issue Promised Refund After Flight Cancellation

15

We purchased tickets for two people through Trip.com for the Air Arabia flights G9715 and connecting G9321 on March 9, 2...

Trip.com Customer Service Delays Refund Despite Eligibility

16

The Düsseldorf–Istanbul Sabiha Gökçen flight (AJet) scheduled for April 5 at 1:10 PM, which we purchased through Trip.co...

Trip.com Fails to Provide ARN Code for Missing Refund

14

I made a one-night reservation through Trip.com for the Phi Phi Sand Sea View Resort in Thailand for April 22–23 (reserv...

Kuwait Airways Cancels Flight but Trip.com Issues Partial Refund Only

32

I purchased a ticket for my Istanbul–Dubai flight (departing March 19 and returning March 24) with Kuwait Airways, fligh...

Trip.com Refund Stuck “In Progress” After Flydubai Flight Cancellation

9

I purchased flight tickets through Trip.com with Flydubai for March 6, 2026 (Istanbul–Dubai, flight FZ752) and March 10,...

Trip.com Delays Refund for Jakarta–Singapore Flight and Hotel Booking

41

On March 20, 2026, I contacted the Trip.com call center to request a change and refund for my flight ticket and hotel bo...

Trip.com Car Rental Forced Me to Buy $543 Extra Insurance

57

On February 9, 2026, I rented a car for 38 days through Trip.com from Circular Car’s Istanbul Sabiha Gökçen branch. I wa...

Trip.com Refund Issue After ANA Flight Cancellation

44

My Istanbul–Tokyo flight NH220, scheduled for February 4, 2026 at 6:25 PM, was canceled due to an aircraft malfunction. ...

Trip.com Sold Meal-Included Ticket but Airline Did Not Serve Food

49

I purchased a ticket through Trip.com for an Indigo Airlines flight on February 1, 2026, on the Phuket–Mumbai–Istanbul r...

Trip.com Refused to Refund Baggage Fee Under 24-Hour Cancellation Policy

35

I purchased a ticket through Trip.com because I trusted their “24-hour free cancellation guarantee.” However, the baggag...

Trip.com Refused Simple Hotel Date Change Request

37

I made a one-night hotel reservation through Trip.com for the Novotel Zurich Airport Messe in Zurich, Switzerland. The i...

Trip.com Withholds Refund After Airline Cancels £415 Flight

48

I purchased airline tickets through Trip.com in the name of M****** K****, paying a total of £415 by credit card. Howeve...

Canceled New York–Toronto Flight, Trip.com Refund Still Missing

44

I purchased a ticket through Trip.com for the December 29, 2025 New York–Toronto flight under reservation number 1638314...

Trip.com Credit Card Refund Still Pending After Hotel Cancellation

47

On December 9, 2025, I made a reservation through Trip.com for a stay at the Hampton by Hilton in Samsun, with check-in ...

Trip.com Sold Reservation for Hotel That Doesn’t Exist

31

I made a reservation through Trip.com for a hotel called “Castle Cave Kapadokya” located in Ortahisar, Cappadocia, Nevşe...

Trip.com Won’t Refund Hotel Cancellation Despite Lack of Clear Policy

56

I purchased a stay at the Hermitage Hotel Prague in Prague for December 21–25, 2025 through Trip.com with reservation nu...