Trip.com refund request

108 complaints

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Trip.com Shows $0 Refund Even Though AJet Confirmed I Can Get $82

June 12 11:58 AM

I purchased a non-refundable Basic fare ticket through Trip.com for an AJet flight from Stuttgart to Istanbul on Septemb...

Trip.com Has Not Forwarded My Deceased Wife’s Approved Flight Refund

June 12 11:08 AM

A flight ticket for an IndiGo Airlines flight scheduled for August 5, 2025, was purchased through Trip.com under the nam...

Trip.com Refuses Full Refund After Uzbekistan Airways Changed My Flight Dates

June 11 7:05 AM5

"I received a full refund through Trip.com regarding my refund request, and my issue has been resolved."

Through Trip.com, we purchased four tickets on Uzbekistan Airways for travel between Ankara and Tashkent, with departure...

Trip.com Charged More Than the Price Displayed During Checkout

June 10 4:50 PM

On June 8, 2026, at approximately 9:20 p.m., I purchased round-trip SunExpress airline tickets through Trip.com for trav...

Trip.com Approved My Refund but the Money Never Reached My Account

June 7 10:32 PM

I canceled my round-trip airline ticket that I had purchased through Trip.com. My cancellation request was approved by T...

Trip.com Says My Air China Refund Was Sent but My Bank Shows Nothing

June 5 10:58 PM

I purchased a flight ticket through Trip.com for an Air China flight for a total amount of approximately $1,098. Since m...

Trip.com Took My Change Fee but Never Updated My Flight

May 24 10:05 AM

I experienced a serious issue with a flight ticket I purchased through Trip.com. Due to a health-related situation, I ne...

1

Trip.com Still Has Not Refunded My Flight Change Payment

May 18 2:59 PM9

Through Trip.com, I purchased airline tickets with departure on July 22 and return on August 23. Later, because the peop...

1

Trip.com Did Not Refund My Canceled Uzbekistan Flight Ticket

May 12 7:54 PM13

Through the Trip.com application, I purchased a one-way flight ticket for January 6 from Istanbul to Uzbekistan with a c...

1

Trip.com Refused Refund After Canceling My Direct Frontier Airlines Flight

May 12 1:09 AM18

Through Trip.com, I purchased a one-way ticket for a Frontier Airlines flight scheduled for Saturday, June 20 at 11:34 a...

Trip.com Charged More Than The Price Shown During Ticket Purchase

May 4 11:47 AM14

I purchased round-trip airline tickets for the Istanbul–Tokyo route through Trip.com. During the purchase process, the ...

Trip.com And Azerbaijan Airlines Did Not Help With Medical Flight Change

April 26 11:34 PM9

I purchased a ticket through Azerbaijan Airlines for the Ankara–Baku route covering the dates May 8–12. Later, I wanted ...

1

Trip.com Refused Full Refund After Misleading Customer Support Guidance

April 25 2:21 PM12

I am experiencing serious financial and emotional damages because of inconsistent and misleading information provided by...

Trip.com Did Not Refund My Wizz Air Ticket Despite Medical Documents

April 22 12:54 PM14

Through Trip.com, I purchased tickets for a Wizz Air flight to the United Kingdom covering the dates March 14–21, 2026. ...

Trip.com Canceled My Kuwait Airways Flight One Day Before Departure

April 20 7:50 PM12

On December 30, 2025, I purchased a Kuwait Airways ticket through Trip.com for a round-trip flight between Istanbul Sabi...

I Cannot Reach Trip.com About My Korea To Japan Flight Booking

April 20 10:51 AM9

I purchased a flight ticket through Trip.com for travel from Korea to Japan on May 29. While booking the ticket, I exper...

Trip.com Did Not Fully Honor Free Flight Change Rights

April 18 8:58 PM10

Through Trip.com, I purchased a multi-city flight itinerary for two people consisting of the following routes: Ankara–Ba...

Trip.com Canceled My Original Flight Instead Of Updating My Reservation

April 17 1:22 PM9

I made a reservation through Trip.com for Azerbaijan Airlines flights with departure from Ankara to Baku on May 8 at 10:...

Trip.com Customer Support Did Not Resolve Unexpected Extra Charge

April 15 5:34 PM9

While searching for airline tickets through Skyscanner, I was redirected to the Trip.com website and purchased my ticket...

Trip.com Only Sent Automated Replies During My Refund Request

April 15 7:39 AM11

On the evening of April 14, between approximately 8:00 p.m. and 9:00 p.m., I purchased a flight ticket to Phuket, Thaila...

1

Trip.com Fails to Fix Name Error on AirAsia Flight Ticket

April 2 9:52 AM18

I purchased a flight ticket from Manila to Istanbul through Trip.com for AirAsia, paying $1,368 with my credit card. My ...

1

Trip.com And Royal Jordanian Air Lack Of Support And Explanation

March 30 2:01 PM22

On February 9, 2026, I purchased a one-way Royal Jordanian Airlines ticket from Istanbul to Bangkok via Amman through Tr...

1

Trip.com Refuses Refund Despite Safety Concerns Over Jordan Layover

March 30 1:57 PM22

On February 9, 2026, I purchased a round-trip flight ticket through Trip.com with Royal Jordanian Airlines, departing fr...