Trip.com refund request

114 complaints

Search in results...

Trip.com and Pegasus Airlines Deflect Blame Over Unprocessed $62 Flight Refund

On December 25, 2025, I purchased an international flight ticket operated by Pegasus Airlines via Trip.com. I subsequent...

Trip.com Offers Barely $8 Refund on $118 Flight Canceled Within One Hour

On the very same day, I purchased a round-trip airline ticket from Ankara to Budapest through Trip.com, covering the dat...

Trip.com Hides Transit Visa Requirement Until After Flight Payment

I purchased an 8:20 AM flight to London with a layover in Rotterdam for September 1 through Trip.com. After successfully...

Overbooked Flight Issue With Austrian Airlines And Trip.com

27

I am writing about a serious problem we experienced with a flight booking made through Trip.com for Austrian Airlines on...

Trip.com Hosting Uninhabitable Hotel And Refusing To Help

79

I stayed at Royal Inci Hotel in Istanbul for post‑surgery recovery and experienced shockingly poor conditions and miscon...

Trip.com Shows $0 Refund Even Though AJet Confirmed I Can Get $82

30

I purchased a non-refundable Basic fare ticket through Trip.com for an AJet flight from Stuttgart to Istanbul on Septemb...

Trip.com Has Not Forwarded My Deceased Wife’s Approved Flight Refund

16

"Case resolved. Thank you to end this Case. Thanks to Şikayetvar for your corporation."

A flight ticket for an IndiGo Airlines flight scheduled for August 5, 2025, was purchased through Trip.com under the nam...

Trip.com Refuses Full Refund After Uzbekistan Airways Changed My Flight Dates

17

"I received a full refund through Trip.com regarding my refund request, and my issue has been resolved."

Through Trip.com, we purchased four tickets on Uzbekistan Airways for travel between Ankara and Tashkent, with departure...

Trip.com Charged More Than the Price Displayed During Checkout

24

On June 8, 2026, at approximately 9:20 p.m., I purchased round-trip SunExpress airline tickets through Trip.com for trav...

Trip.com Approved My Refund but the Money Never Reached My Account

35

I canceled my round-trip airline ticket that I had purchased through Trip.com. My cancellation request was approved by T...

Trip.com Says My Air China Refund Was Sent but My Bank Shows Nothing

20

I purchased a flight ticket through Trip.com for an Air China flight for a total amount of approximately $1,098. Since m...

Trip.com Took My Change Fee but Never Updated My Flight

15

I experienced a serious issue with a flight ticket I purchased through Trip.com. Due to a health-related situation, I ne...

Trip.com Still Has Not Refunded My Flight Change Payment

28

Through Trip.com, I purchased airline tickets with departure on July 22 and return on August 23. Later, because the peop...

Trip.com Did Not Refund My Canceled Uzbekistan Flight Ticket

22

Through the Trip.com application, I purchased a one-way flight ticket for January 6 from Istanbul to Uzbekistan with a c...

Trip.com Refused Refund After Canceling My Direct Frontier Airlines Flight

28

Through Trip.com, I purchased a one-way ticket for a Frontier Airlines flight scheduled for Saturday, June 20 at 11:34 a...

Trip.com Charged More Than The Price Shown During Ticket Purchase

26

I purchased round-trip airline tickets for the Istanbul–Tokyo route through Trip.com. During the purchase process, the ...

Trip.com And Azerbaijan Airlines Did Not Help With Medical Flight Change

20

I purchased a ticket through Azerbaijan Airlines for the Ankara–Baku route covering the dates May 8–12. Later, I wanted ...

Trip.com Refused Full Refund After Misleading Customer Support Guidance

27

I am experiencing serious financial and emotional damages because of inconsistent and misleading information provided by...

Trip.com Did Not Refund My Wizz Air Ticket Despite Medical Documents

22

Through Trip.com, I purchased tickets for a Wizz Air flight to the United Kingdom covering the dates March 14–21, 2026. ...

Trip.com Canceled My Kuwait Airways Flight One Day Before Departure

19

On December 30, 2025, I purchased a Kuwait Airways ticket through Trip.com for a round-trip flight between Istanbul Sabi...

I Cannot Reach Trip.com About My Korea To Japan Flight Booking

22

I purchased a flight ticket through Trip.com for travel from Korea to Japan on May 29. While booking the ticket, I exper...

Trip.com Did Not Fully Honor Free Flight Change Rights

14

Through Trip.com, I purchased a multi-city flight itinerary for two people consisting of the following routes: Ankara–Ba...