I purchased a flight ticket from Manila to Istanbul through Trip.com for AirAsia, paying $1,368 with my credit card. My reservation number is 638320360778418. However, when I reviewed the issued ticket, I noticed that the name on the ticket was generated using the details of a different passenger fr...
On February 9, 2026, I purchased a one-way Royal Jordanian Airlines ticket from Istanbul to Bangkok via Amman through Trip.com. My itinerary was Istanbul–Amman on March 6, 2026 at 22:10, arriving in Amman on March 7, 2026 at 00:50, followed by a connecting flight from Amman to Bangkok on March 7, 20...
On February 9, 2026, I purchased a round-trip flight ticket through Trip.com with Royal Jordanian Airlines, departing from Istanbul on March 6, 2026 at 10:10 PM, arriving in Amman on March 7, 2026 at 12:50 AM, and continuing from Amman to Bangkok on March 7, 2026 at 3:35 AM, for a total cost of appr...
I purchased a ticket through Trip.com for my April 4 Wizz Air flight from Budapest to Istanbul and also paid an additional fee for seat selection. My flight was delayed by approximately 3–4 hours by the airline, entirely outside of my control. After the delay, the first customer service representat...
I am experiencing a serious issue regarding my Saudia Airlines flight ticket purchased through Trip.com. On March 27, 2026, I was denied boarding for my flight departing from Istanbul Airport (reservation number 100332193524) because I did not have a form required by the Manila government. However, ...
I purchased a Wizz Air flight ticket from Budapest to Istanbul for March 21, 2026 through Trip.com. Later, I received a notification that the flight time had been changed. Since this change disrupted my travel plans, I canceled the ticket for free through Trip.com. However, several days have passed ...
I had to cancel my flight reservation from Istanbul to Dubai, which I purchased through Trip.com, due to security concerns caused by the ongoing conflict in the region. My reservation number is 1638318859325952. After canceling, I requested a cash refund of my ticket, but I was only offered a vouch...
I purchased a flight ticket for two people through Trip.com for the Bogotá–São Paulo–Casablanca–Yaoundé route on March 25. The first flight in my reservation was operated by LATAM Airlines, and this flight was canceled, while the connecting flights with Royal Air Maroc were not canceled. When I tri...
We purchased tickets for two people through Trip.com for the Air Arabia flights G9715 and connecting G9321 on March 9, 2026, using a credit card. Due to issues with the flight route, we were advised to cancel our flight, and after speaking with customer service, we proceeded with the cancellation. D...
The Düsseldorf–Istanbul Sabiha Gökçen flight (AJet) scheduled for April 5 at 1:10 PM, which we purchased through Trip.com on March 9, was canceled by the airline without our involvement. Under civil aviation regulations, we are entitled to a full refund without any deductions in such cases. However,...
I made a one-night reservation through Trip.com for the Phi Phi Sand Sea View Resort in Thailand for April 22–23 (reservation number 1638318781986930). At the time of booking, it was clearly stated that I had the right to free cancellation and a full refund. I paid $119 with my debit card. The hote...
I purchased a ticket for my Istanbul–Dubai flight (departing March 19 and returning March 24) with Kuwait Airways, flights KU158 and KU675. Due to the war, Kuwait Airways canceled its flights until March 30. Despite this being a force majeure situation entirely beyond my control, I did not receive a...
I purchased flight tickets through Trip.com with Flydubai for March 6, 2026 (Istanbul–Dubai, flight FZ752) and March 10, 2026 (Dubai–Istanbul, flight FZ727), with reservation number 1653712602689494, for a total of $583. Despite the flights being canceled due to the war in the Middle East, my ticket...
On March 20, 2026, I contacted the Trip.com call center to request a change and refund for my flight ticket and hotel booking on the Jakarta–Singapore route, made under booking number 1367838825634549. The total amount I paid for this booking was around IDR 2,000,000. During my communication with t...
On February 9, 2026, I rented a car for 38 days through Trip.com from Circular Car’s Istanbul Sabiha Gökçen branch. I was supposed to pick up the vehicle at 10:00 AM, but I arrived at the company around 10:30 AM. Before I could take delivery of the car, I was forced to purchase additional insurance,...
My Istanbul–Tokyo flight NH220, scheduled for February 4, 2026 at 6:25 PM, was canceled due to an aircraft malfunction. After the cancellation, the airline informed me that there were no available seats on other flights the following day and that they would not be able to rebook me. As a result, I a...
I purchased a ticket through Trip.com for an Indigo Airlines flight on February 1, 2026, on the Phuket–Mumbai–Istanbul route, under PNR number P8EFKJ. The ticket was listed as economy class with meals included. However, during this long 18-hour journey, I was not served any meal at all. I noticed t...
I purchased a ticket through Trip.com because I trusted their “24-hour free cancellation guarantee.” However, the baggage fee they required me to purchase is not being refunded. There was no notice stating that the baggage purchase was non-refundable when I added it. In the attached explanation, the...
I made a one-night hotel reservation through Trip.com for the Novotel Zurich Airport Messe in Zurich, Switzerland. The intended check-in date was January 31, 2026, with check-out on February 1, 2026. However, I mistakenly booked the stay for January 30, 2026 check-in and January 31, 2026 check-out. ...
I purchased airline tickets through Trip.com in the name of M****** K****, paying a total of £415 by credit card. However, the flight was canceled by the airline for reasons entirely beyond my control, and I was not offered any alternative flight on the same day. As a result, my planned trip did not...
I purchased a ticket through Trip.com for the December 29, 2025 New York–Toronto flight under reservation number 1638314906761560, paying a total of $233. Although the reservation appeared under Air Transat, the flight was to be operated by Porter. I received an email stating that the original fligh...
On December 9, 2025, I made a reservation through Trip.com for a stay at the Hampton by Hilton in Samsun, with check-in on December 18 and check-out on December 19, 2025. I paid a total of $132 by credit card. On December 11, 2025, I contacted Trip.com customer service and canceled my reservation. ...
I made a reservation through Trip.com for a hotel called “Castle Cave Kapadokya” located in Ortahisar, Cappadocia, Nevşehir, Turkey. My reservation number is 1638317314812949. Today, after arriving from abroad and going to the location shown on the map, we discovered that no such hotel exists at the...
I purchased a stay at the Hermitage Hotel Prague in Prague for December 21–25, 2025 through Trip.com with reservation number 1638316824110767. I paid $940 USD with my credit card for this reservation. Today, when I tried to cancel my reservation, I was told that not a single cent of the amount I pa...