On March 20, 2026, I contacted the Trip.com call center to request a change and refund for my flight ticket and hotel bo...oking on the Jakarta–Singapore route, made under booking number 1367838825634549. The total amount I paid for this booking was around IDR 2,000,000. During my communication with t
On January 4, 2025, I purchased a fully refundable ticket through Trip.com for a flight operated by Turkish Airlines (TH...Y) and SAS Airlines. Although the price displayed on the website was ₺22,665.22, my card was actually charged ₺23,698.32. I intentionally chose the most expensive fare option to ma
On December 8, 2025 at 10:23 p.m., I purchased a ticket through trip.com for a Bali–Phuket flight on January 23, 2026, a...nd I also paid an extra $65 USD for a 20 kg baggage allowance. Afterwards I realized I had the wrong travel date, and within 24 hours I contacted customer service to request that m
I purchased a Casablanca–Sabiha Gökçen round-trip ticket with Air Arabia through Trip.com, reservation/reference number ...89266478 and PNR 1638314981018259, for a return flight on 11 September. The ticket cost me 506€ in total. When I tried to change the return date, the system demanded an additional
I booked a round-trip flight through Trip.com, with the outbound flight operated by AJet and the return by Turkish Airli...nes (THY). While I received the e-ticket number and PNR for the THY leg, nothing was sent for the AJet flight. When I called Trip.com customer service, they told me that they cann
I purchased my January 29 AJet economy class flight ticket through Trip.com. I previously made one change to this ticket..., and the fee charged at that time was reasonable and appeared to be in line with the airline’s rules. However, when I now attempt to make a second change, the system is requesting
I made a one-night hotel reservation through Trip.com for the Novotel Zurich Airport Messe in Zurich, Switzerland. The i...ntended check-in date was January 31, 2026, with check-out on February 1, 2026. However, I mistakenly booked the stay for January 30, 2026 check-in and January 31, 2026 check-out.
