On December 8, 2025, I purchased a Hannah Rider 2 five-season tent from Spx.com.tr. After my order was confirmed, I noti...ced that the product had not been shipped, so I called customer service and was told that the shipping time was 1–5 business days. When I called again today, I was told something c
On 03.12.2025, through Spx’s delivery service, I purchased a product that was shown as available for sale on the website..., but I later found out that this product was actually out of stock and could not be supplied. Despite the stock issue, the product continued to be offered for sale, which caused b
On November 16, 2025, I placed an order for a discounted product through the SPX website. I completed my payment based o...n the promotional price, and my order was successfully created. However, despite not requesting any cancellation, I learned five days later that my order had been canceled. On Nove
On 28.09.2024, I purchased a pair of Crocs Classic Glitter Clog K (size 10C) for my daughter from the SPX branch at İstM...arina, Istanbul. Despite not even coming into contact with seawater, the color of the clogs faded in a short time and well before a year had passed. On August 12–13, 2025, I return
In the last week of May, I purchased the Asics Novablast 5 model shoes from the SPX Korupark store in Bursa, paying arou...nd ₺7,000. I only used the shoes for daily wear and light tempo runs. However, in just three months, a tear appeared on the inner side of the shoe, and the issue has been getting w
On 14/07/2025, I purchased a pair of Adidas X_plrboost shoes from the Seyrantepe SPX store with invoice number 1-r-7-480...0655. However, shortly after, the right side of the shoe started to come apart. On 02/08/2025, I returned the product to the store, and they said it would be sent for inspection. I
"They took care of it, my grievance was resolved. Thank you..."
I purchased a pair of Asics shoes for my son from SPX on March 15, 2025, specifically because he has pronation (inward f...oot rolling) and I trusted Asics for quality and foot support. However, shortly after light use, the insole began bunching up inside the shoe, making it extremely uncomfortable and
Hello, my complaint is about SPX Store and the Asics brand. I sent my Asics shoes in for inspection after both sides beg...an tearing and separating within 4–5 months of use. It’s unacceptable for a premium brand to fall apart this quickly. What’s worse is how SPX handled the process. After waiting 10
I purchased an Asics tennis shoe from SPX, and despite only wearing it 20-25 times exclusively on the court, the sole ha...s torn apart. I sent it in for an inspection, but they blamed it on user error. I genuinely want to know how I could have caused holes under the big toe area just by playing tenni
I bought Merrel brand shoes for my sister from Ankara Cepa SPX store 2 days ago. Since our foot sizes are the same, I tr...ied them on myself. My sister didn't like the shoes very much, so I went to the store for a product change/exchange. The guy there could have helped just as he was entering the doo
I purchased a pair of shoes from SPX for around ₺8,000, advertised as completely waterproof, even in snow. However, duri...ng the first use in rainy weather, the shoes leaked so badly that my socks were soaked. This is unacceptable for a product marketed as impermeable. I reported the issue to the bra
I bought a pair of white Vans shoes from SPX for ₺3,000, expecting quality and durability. After only two months of ligh...t use, the shoes developed tears and cracks. I took them back to the store for inspection, hoping for a refund or exchange, but my request was denied. For this price, I expected a
On 12.07.2024, I purchased a pair of Cross brand sandals (size 43) from the SPX store at 41 Burda. However, after just o...ne use, the sandals shrank to the point where they appeared to be size 38. I submitted the product for review twice, but both times it was returned as a "user error." I find it har
I only wore a pair of Asics tennis shoes around 25 times on the tennis court. But the soles already show the kind of def...ormation I would have expected from far less expensive goods. Hoping the company would see the problem, I sent the shoes in for inspection; but, they insisted there was no flaw. Su
I purchased a Jack Wolfskin thermos from SPX, which claimed to keep liquids hot for 12 hours according to the product de...scription. However, in a warm environment, it only maintained the heat for 8 hours. Disappointed, I returned the product to SPX a week later for inspection, but they refused to acc
I purchased shoes from SPX Viaport Kurtköy branch on March 24, 2024, and encountered a problem within 3-4 days. The prod...uct was taken to the store for inspection. After evaluation, a decision for exchange or refund was made (though the company doesn't bother to inform you of the outcome; you must ke
We have a round-trip flight with Turkish Airlines from Sabiha Gökçen (SAW) to Sharm El Sheikh (SPX). Today, I received a... notification that our flight times have changed. Our outbound flight on 07.04.2024 at 22:25 has been updated to 07.04.2024 at 18:25. Our return flight on 12.04.2024 at 02:15 has b
Friends, consider this message as a warning. Beware of SPX Jack Wolfskin brand raincoats; it's been only about a month s...ince I bought mine. The coat got slightly wet in the rain, and afterwards, it started emitting an unpleasant odor. The company refuses to take responsibility for a one-month-old pr
On November 18, 2023, I purchased a pair of Salomon boots from the Viaport SPX company. I bought them not for myself but... for my 9-year-old nephew. We tried the boots on in the store in the evening due to cold and rainy weather. Witnessing my nephew's joy and excitement initially made me happy, espec
We purchased Asics Dynablast running shoes for my son from the SPX store. Even though he didn't use them much, they star...ted to unravel within the first month. We immediately took them back to SPX. Asics reviewed the shoes and determined it was due to user error. I trusted this brand for its quality.
I bought a pair of 'Salomon Cross Hike GTX shoes from the 'Raffi Magaza E-Ticaret' store in Mugla-Fethiye on May 25, 202...3. To my dismay, the inner part of the left heel, where the Gore-Tex material is, detached from the shoe after only 1.5-2 months. On September 11, 2023, I returned to the same stor
I bought a pair of Skechers shoes, and they have ruined my feet, leaving them covered in painful blisters. When I sent t...he product in for inspection, the response was that there were no problems. However, this is undeniably a health concern, and the material used in these shoes appears to be a signi
