On 03.12.2025, through Spx’s delivery service, I purchased a product that was shown as available for sale on the website, but I later found out that this product was actually out of stock and could not be supplied. Despite the stock issue, the product continued to be offered for sale, which caused both loss of time and mistrust in the service. Due to this situation, I request either that my order be met with an equivalent product of similar features, or that the full and real amount I paid for the product be refunded to me without any deduction. I kindly ask for this issue to be resolved as soon as possible and for the necessary checks to be made so that out-of-stock products are not shown as available on the website again.
On November 16, 2025, I placed an order for a discounted product through the SPX website. I completed my payment based on the promotional price, and my order was successfully created. However, despite not requesting any cancellation, I learned five days later that my order had been canceled. On Nove...
On December 21, 2024, I purchased a pair of shoes from the Skechers online store. Unfortunately, I had to return the product and followed the proper procedure to send it back. However, my refund request was denied. To make matters worse, the product was mistakenly delivered to an unknown person at a...
On October 25, 2025, I ordered a Samsung 65LS03D model television through Samsung’s official website to be delivered to my address in Kepez, Antalya (Order No: TR251025-35008611). I paid ₺54,999 using my bank card. The product was promised to be delivered on October 30, 2025, but it was not delivere...
On November 26, 2025, I purchased a jacket through Mango’s online store under order number EUQ130. After waiting days for my order to arrive, I learned on November 29, 2025, that my order had been canceled due to the item being “out of stock.” Canceling a product days after purchase — especially wh...
On 8 December 2025, I placed an online order from Sephora with the order number 8005067174. At the time of purchase, several gift items were automatically added to my cart, and I completed the payment with the clear expectation that these gifts would be included in my shipment. However, after the p...
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