On July 7, 2025, I placed an online order through SPX’s official website (https://www.spx.com.tr) with order number 2966498648613706. The items included an undershirt, a pair of shorts, and slippers. Shortly after placing the order—and before anything was shipped—I submitted a return request the very same day. Despite that, SPX still went ahead and dispatched the package. When it arrived, I was surprised to find that they had sent a black pair of shorts instead of the white ones I ordered, included only the undershirt, and completely left out the slippers. This experience has left me feeling neglected and honestly worn out. I’ve spent money, time, and energy for an order that came incomplete and incorrect. I’ve attached photos as proof and am still waiting for a proper resolution.
On November 16, 2025, I placed an order for a discounted product through the SPX website. I completed my payment based on the promotional price, and my order was successfully created. However, despite not requesting any cancellation, I learned five days later that my order had been canceled. On Nove...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On July 1, 2025, I placed an order on gap.com.tr with order number 2961519554612548, which included six items. The order was shipped in three separate packages. I received the first and second packages within a few days, but the third package—which included two t-shirts—never arrived. After waiting...
On December 8, 2025, I purchased a Hannah Rider 2 five-season tent from Spx.com.tr. After my order was confirmed, I noticed that the product had not been shipped, so I called customer service and was told that the shipping time was 1–5 business days. When I called again today, I was told something c...
Dear Converse Customer Service, Order Number: 2452677274013548 I placed an order on November 28, 2023, from the Converse online store in Turkey, and unfortunately, the order was returned to the Converse Turkey representative’s warehouse on the same day. This situation has left me greatly distressed ...
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