On 14/07/2025, I purchased a pair of Adidas X_plrboost shoes from the Seyrantepe SPX store with invoice number 1-r-7-4800655. However, shortly after, the right side of the shoe started to come apart. On 02/08/2025, I returned the product to the store, and they said it would be sent for inspection. I visited the store twice, and each time I was told to wait 21 business days. During this period, I had to wear boots at work, which was very difficult for me in hot weather. I paid ₺4,619.99 for this product, and because of the issue I experienced, I do not want an exchange for the same model, as I fear encountering the same problem again. In good faith, I am requesting an exchange with a different brand or model instead. If the product is replaced with the same model or repaired and claimed as user error, I will have no choice but to file a complaint with the Consumer Arbitration Committee. I kindly request that my issue be resolved quickly and in a way that prioritizes customer satisfaction.
On June 12, 2025, I bought a pair of Adidas Predator turf shoes from Canerkek Spor Giyim at Konya Kulesite, paying ₺6999.5. I trusted the product partly because the store staff praised its performance. Shockingly, during the very first match I played — on June 17 — the left shoe’s front sole tore ap...
On May 31, 2023, I purchased Adidas Superstar shoes with invoice number 3925152 from the Canerkek sportswear store in the Avenue shopping center. However, the labels on the shoes began to peel and tear after about 2 months. I returned the shoes to the store and requested that they notify the authori...
On August 26, 2025, I sent the products I purchased through the Adidas online platform for a return and exchange with order number atr90304712. I requested a return for the products with codes in8708, in8707, and jc7376, and an exchange for the product with code jf1258. My products appear to have be...
I purchased a pair of athletic shoes from the Adidas store at Yenisahra Optimum Mall on December 6, 2023. After wearing them only 3-4 times, the shoes caused a painful sore on the right side of my foot, just below the ankle bone. I won't even mention the heel part. I have never felt comfortable wear...
On 28.04.2025, I purchased a pair of Adidas turf football shoes from E**** B**** Spor at Samsun Piazza, with invoice number 1992577. I paid ₺2609 and was clearly told the product came with a 12-month warranty. I used the shoes strictly on turf fields and only for their intended purpose — no misuse, ...
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