I bought a Merrell Speed Strike 2 Ltr model shoe sold by SPX via Hepsiburada for 4.800 TL. The product I received was sm...all in size, so I requested a return and the Hepsiburada cargo team collected the product from my address in Ankara Çankaya on 18 September. Later, my return request was rejected w
On December 8, 2025, I purchased a Hannah Rider 2 five-season tent from Spx.com.tr. After my order was confirmed, I noti...ced that the product had not been shipped, so I called customer service and was told that the shipping time was 1–5 business days. When I called again today, I was told something c
On 03.12.2025, through Spx’s delivery service, I purchased a product that was shown as available for sale on the website..., but I later found out that this product was actually out of stock and could not be supplied. Despite the stock issue, the product continued to be offered for sale, which caused b
On November 16, 2025, I placed an order for a discounted product through the SPX website. I completed my payment based o...n the promotional price, and my order was successfully created. However, despite not requesting any cancellation, I learned five days later that my order had been canceled. On Nove
On 28.09.2024, I purchased a pair of Crocs Classic Glitter Clog K (size 10C) for my daughter from the SPX branch at İstM...arina, Istanbul. Despite not even coming into contact with seawater, the color of the clogs faded in a short time and well before a year had passed. On August 12–13, 2025, I return
"They took care of it, my grievance was resolved. Thank you..."
I bought Merrel brand shoes for my sister from Ankara Cepa SPX store 2 days ago. Since our foot sizes are the same, I tr...ied them on myself. My sister didn't like the shoes very much, so I went to the store for a product change/exchange. The guy there could have helped just as he was entering the doo
On 12.07.2024, I purchased a pair of Cross brand sandals (size 43) from the SPX store at 41 Burda. However, after just o...ne use, the sandals shrank to the point where they appeared to be size 38. I submitted the product for review twice, but both times it was returned as a "user error." I find it har
I only wore a pair of Asics tennis shoes around 25 times on the tennis court. But the soles already show the kind of def...ormation I would have expected from far less expensive goods. Hoping the company would see the problem, I sent the shoes in for inspection; but, they insisted there was no flaw. Su
I purchased shoes from SPX Viaport Kurtköy branch on March 24, 2024, and encountered a problem within 3-4 days. The prod...uct was taken to the store for inspection. After evaluation, a decision for exchange or refund was made (though the company doesn't bother to inform you of the outcome; you must ke
