Four months ago, I purchased a Jack Wolfskin brand shoe from Boyner through their app. After only a short period of use, the heel section tore, so I sent it to Boyner for inspection. After 26 days of review, my claim was denied without any explanation, and the shoes were simply sent back to me. Thi...
Three months ago, I purchased a Jack Wolfskin jacket from Boyner, but it has a strong, unpleasant odor coming from the goose down filling, particularly under the arms. This smell sticks to my clothes, making it impossible to wear. Due to this issue, I requested a return, but after their inspection,...
I purchased Jack Wolfskin shoes because I trusted the brand and admired their quality. However, despite wearing them lightly for less than a year, they have already started deteriorating. I have attached photos showing visible damage, which is extremely disappointing. These shoes were not used for ...
I purchased a pair of Jack Wolfskin shoes from Boyner, and shortly after, I noticed they were staining my feet. I took the shoes to a Boyner store, and they sent them for inspection. The staff informed me that the brand’s representatives would conduct the evaluation. Following the first inspection, ...
I purchased a Jack Wolfskin jacket about 1.5 years ago, and it has developed severe pilling and linting, creating a rough texture that’s hard to describe. I sent it back through the store twice, hoping for a resolution, but each time it was returned to me with the claim of “user error.” Given how ca...
On July 4, 2024, I purchased a pair of Jack Wolfskin shoes for ₺4800. However, in less than two months, the shoes developed tears on both the right and left upper sides. I reported the issue to the store where I bought them, and they sent the shoes to the company for inspection. Unfortunately, the r...
I purchased a Jack Wolfskin thermos, but the safety latch is unreliable and opens unexpectedly, posing a potential risk. I tried finding an authorized service center to address this issue, but I couldn't locate one. When I reached out to the stores that sell this brand, they informed me that they co...
My Jack Wolfskin product shows as delivered on April 30, 2014, but I never received it. I am filing a complaint because I was never contacted in any way, and I couldn’t reach the courier service either. It’s been three months, and there has been no response or resolution. The delivery was supposedly...
I purchased a Jack Wolfskin thermos from SPX, which claimed to keep liquids hot for 12 hours according to the product description. However, in a warm environment, it only maintained the heat for 8 hours. Disappointed, I returned the product to SPX a week later for inspection, but they refused to acc...
I purchased a Jack Wolfskin baseball cap and, as someone who regularly participates in trekking activities, I expected better quality. I used the cap outdoors twice, for a total of 16 hours, and after the first use, a strange stain appeared on the fabric. The discoloration became permanent and would...
I purchased a pair of Jack Wolfskin Spirit Low Men’s Outdoor Shoes from The Moose Bay website on December 26, 2023, under order number TMB9973. I’ve only been using them for 1.5 months, primarily for daily walking, expecting them to be more durable than regular shoes since they are designed for outd...
In November, I purchased what I believed to be a long-lasting winter jacket from Boyner, based on the sales associate's recommendation. Confident it would keep me warm in my cold workplace, I splurged, paying nearly ₺7,000. However, shortly after, the jacket began to shed feathers, sticking to the i...
Friends, consider this message as a warning. Beware of SPX Jack Wolfskin brand raincoats; it's been only about a month since I bought mine. The coat got slightly wet in the rain, and afterwards, it started emitting an unpleasant odor. The company refuses to take responsibility for a one-month-old pr...