I purchased shoes from SPX Viaport Kurtköy branch on March 24, 2024, and encountered a problem within 3-4 days. The product was taken to the store for inspection. After evaluation, a decision for exchange or refund was made (though the company doesn't bother to inform you of the outcome; you must keep calling for updates). I visited the store on May 4 for the product exchange. Despite being assured that the invoice would be processed due to corporate billing and that I would be notified as soon as it entered the system during the weekdays, we were sent back without any updates, as mentioned above. Yesterday, I visited the store again and returned without any results. In essence, if you are buying shoes from SPX, whose storefront is SPX, and whose invoicing is Olgarlar Sports, consider that you may not be able to wear the shoes for 3-4, maybe 5-6 months. We are still waiting. Hopefully, in 2024, there will be some communication between accounting and the store so that we can get the shoes. After all, it's hard to communicate with smoke, and we're living in the Stone Age.
On October 13, 2024, I purchased a pair of Skechers Escape Plan Endless Pursuit shoes from the StarCity Outlet store. Later, I wanted to exchange them for a smaller size and went to the Bayrampaşa Forum İstanbul branch. There, I was told that outlet products could not be exchanged, but the sales rep...
I purchased a pair of Skechers shoes in August 2024, but after just four months of use, the toe area started coming apart. On December 29, 2024, I returned them to the Sultanbeyli Atlaspark Etichet Store for inspection. After waiting 35 business days, the shoes were simply sent back to me without an...
On 24/04/2023, the Skechers brand shoes I bought from the Istanbul Kartal İst Marina AVM SPX store on 24/04/2023 opened the front side from the seam part before 45 days passed, when I brought them to the store for replacement, they stated that they would send them to the factory for review and that ...
I purchased a pair of shoes for my son from the SPX store in Istanbul Akmerkez Shopping Mall last October. We wore them often, but after a while, the front left side of the shoe began to open slightly, so I returned them to the store. The staff, however, refused to exchange or refund the shoes, clai...
On 28.09.2024, I purchased a pair of Crocs Classic Glitter Clog K (size 10C) for my daughter from the SPX branch at İstMarina, Istanbul. Despite not even coming into contact with seawater, the color of the clogs faded in a short time and well before a year had passed. On August 12–13, 2025, I return...
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