I am filing this complaint regarding a serious safety issue I experienced with a Fissler Vitaquick pressure cooker set a...nd the lack of support from the seller A101 in Turkey. Trusting the Fissler brand, I purchased a Fissler Vitaquick Pressure Cooker Set (4.5 L + 2.5 L, Product Code: 26052572) on No
I have been using a Fissler pressure cooker for 35 years. On November 20, 2025, I purchased a new Fissler pressure cooke...r from A101 through an online order (Order No: 3125112006638243). However, I later noticed cracks in the lid gasket. I have used the pot only 4–5 times. When I contacted the servi
I have been using a Fissler pressure cooker for about one year, and recently it stopped building pressure properly. Sinc...e the warranty is still active, I delivered the product to the authorized service on 3 March 2026 via the Istanbul, Turkey branch GALERİ KRİSTAL BEŞİKTAŞ/İST. Despite this, I did n
I purchased a Fissler Vitaquick Premium 2.5-liter matte pressure cooker from Trendyol on 10.11.2025. On February 27, 202...6, I sent the product to service under warranty due to yellowing on the exterior surface only. When I shipped the product, both the short and long handles were completely intact, w
On October 29, 2025, I purchased a Fissler Vitavit Premium pressure cooker from the Enplus Istanbul Akbatı store for $1.... After my very first use, I noticed serious dark discoloration on both the exterior surface of the pot and the inside of the lid. In addition, rust began forming on the inner part
On November 1, 2025, I purchased a brand-new Fissler Vitaquick pressure cooker set (3.5 L and 6 L) from the Gallery Crys...tal store in Ankara Kentpark Shopping Mall. My purchase was recorded on invoice number A142025000007245, and I paid a total of ₺17,513.99. The product is also covered under the res
About one year ago, I purchased a Fissler Vitaquick Green pressure cooker through an online sales channel. Even though I... have used the product correctly almost from the very first day, it does not retain the water inside and completely dries out during cooking. By the end of the cooking process, the
I purchased a Fissler Vitaquick 6L pressure cooker in Türkiye and I have been trying to buy a replacement lid gasket for... more than two months. During this period, I have constantly seen that the gasket is not available for sale anywhere. I was informed by the points of sale that the product is not i
On February 12, 2025, I purchased a Fissler pressure cooker set. While using the product, it makes a very high-pitched n...oise during cooking and releases air intensely at the same time, which makes it unsafe to use—I am genuinely worried it might explode. I called the customer service line at 444 7 5
On August 2, 2025, I purchased a Fissler Premium pressure cooker for ₺7,799 and received it in Balıkesir. From the very ...first use, permanent marks resembling rust stains appeared around the rubber part of the inner lid, and they did not come off even after washing. Experiencing such an issue with su
In October 2024, I purchased a Fissler brand pot from Media Markt, and after a short period of use, it started leaking s...team and failed to build pressure. I took the product to Media Markt for service, and after about a week, I was informed that the process regarding my product was completed. When I
I bought a Fissler Vitaquick Bluepoint pressure cooker in February 2021. Four years later, I wanted to replace parts lik...e the gasket and rubber components with original ones through an authorized service center. However, the websites fissler.com.tr or fissler.com/tr do not list any phone numbers in
I am writing to seek assistance regarding an issue with my Fissler pressure cooker (FISSLER VITAQUICK GREEN 4,5) purchas...ed on 2023 April. Despite careful use and adherence to the manual’s instructions, I recently noticed a crack and breakage at the connection point between the handle and the metal l
My Fissler Vitaquick pressure cooker does not cook food because it leaks water from the handle and takes in air. This ma...kes cooking impossible and causes significant inconvenience in the kitchen. I have had this problem for the last 6 months but postponed addressing it because the warranty was adver
I chose to use my Fissler pot for making lentil soup, hoping it would truly deliver on its promises of being fireproof a...nd dependable. As the soup simmered, I caught a whiff of something burning and hurried to investigate. Even with water still present, the soup ended up entirely scorched. The pot,
I purchased the Fissler Vitavit Premium pressure cooker in Turkey, and the pressure mechanism did not work from the mome...nt I received it. I first tested it with water, as instructed in the manual, but it continued to release air instead. I first contacted Fissler customer service via email, but when
I purchased a Fissler pressure cooker, and on the first use, the whistle didn’t work, and the cooker didn’t pressurize. ...It leaked air from multiple spots on the lid. When I requested a return, they refused, claiming it had been used. How else am I supposed to know if the product is defective without
I bought my Fissler pot on October 21, 2022, and it has been a constant source of frustration. Right now, it's releasing... steam vigorously, without any visible color indication. It's becoming quite a nuisance. I had meat cooking on the stove, and unfortunately, all the water evaporated and ended up s
We purchased a Fissler pressure cooker last year before getting married. Unfortunately, we never had the chance to use i...t until recently, and we're quite disappointed to discover a leakage issue. Even when we use minimal water, the red button doesn't rise, and the cooker leaks water everywhere, crea
I bought fissler 3.5+6 lt vitavit premium pressure cooker on 10.05.2023, there was no problem in the first month. Afterw...ards, steam started leaking from the handle and although the temperature increased, the colored rings did not come out and I noticed that the lid opened easily. I contacted the aut
We bought a Fissler brand pressure cooker, and just after two years, there's a rust issue on the steel exterior. We sent... it to the authorized service, and despite the product booklet stating a 3-year warranty, the service claims it's only 2 years and insists on a fee for replacement. This is disappo
I'm having an issue with my Fissler pressure cooker - the second line on the lid's seal doesn't come out. It hasn't even... been a year, and the seal has already broken. The first time it happened, they made me pay for replacing the seal because they said it was my fault. So, the same problem happened
"The brand seriously took an interest, and the correct usage method was explained in detail. Thank you very much. I am satisfied."
I bought the Fissler Vitavit Premium pressure cooker about a week ago and f...ollowed the instructions. I used it for the second time in the third progra
